322 results found

1. Unique Session ID in Session Management

   I use the full proton suite across several devices, which means that I am always signed in to several services on several devices. Under All settings -> Security and privacy -> Session management, I can see all currently open sessions, but unfortunately sessions do not have unique IDs. And so it is not always clear to me which session is which. For instance, Pass and VPN browser extension sessions are both called "Proton Account for web", and since I don't always know on which day I signed in to which browser extension, I don't know which session is which. Could you add a unique session ID that is displayed both in Session management and also inside the corresponding session (eg browser extension)?

   I use the full proton suite across several devices, which means that I am always signed in to several services on several devices. Under All settings -> Security and privacy -> Session management, I can see all currently open sessions, but unfortunately sessions do not have unique IDs. And so it is not always clear to me which session is which. For instance, Pass and VPN browser extension sessions are both called "Proton Account for web", and since I don't always know on which day I signed in to which browser extension, I don't know which session is which. Could… more

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2. How Do You Organise Your Professional Certification Documents?

   I’m currently organising my professional certification records and realised how quickly documents can pile up — exam registrations, payment receipts, study materials, exam confirmations, and final certificates.

   This is especially relevant for qualifications such as a CMA course in Dubai, where keeping every document in one structured folder can make the whole certification journey much easier to manage.

   How do you organise your professional certification documents — one main folder or separate folders for each qualification?

   visit: https://wingswaytraining.com/cma-course-in-dubai/

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3. Business plan including personal/Family accounts

   Hello,

   Do you offer, or plan to offer, a way to combine a Proton for Business subscription with personal accounts? For example:

   1. A perk similar to 1Password Business, where each Business seat includes a free personal/Family account.
   2. A Google One–style model, where the subscriber can share benefits with a limited number of independent personal accounts.
   3. A discounted bundle of a Business plan and a Family plan.

   Today these require two separate subscriptions with no link between them. If none of this exists, is it on your roadmap?

   Thank you

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4. Proton should warn about the process, limitations and conditions for unlinking an account before promoting linking !!!!

   Must delete all of that accounts emails??!! Only one unlink per year.??!!

   Is Proton trying to outdo Google in crappiness?

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5. Support for Peppol e-invoicing (Belgian B2B mandate)

   As of 1 January 2026, Belgium requires all VAT-registered businesses to issue and receive structured electronic invoices for domestic B2B transactions, using formats compliant with EN 16931 (Peppol BIS 3.0 is the recommended standard and network). Traditional PDF invoices are no longer accepted for in-scope transactions.

   This means many self-employed and small business users in Belgium (and increasingly across the EU, as similar mandates roll out elsewhere) now legally need to send and receive invoices via the Peppol network rather than as email attachments.

   Could Proton consider:

   Native integration with the Peppol network (as an Access Point, or via partnership with an existing certified Access Point), allowing Proton Business users to send/receive Peppol-compliant e-invoices directly.
   At minimum, documentation or guidance on how Proton Mail/Business fits into a compliant invoicing workflow now that plain PDF-by-email is no longer sufficient for Belgian B2B invoices.

   This is becoming a hard legal requirement, not a nice-to-have, for a growing share of your self-employed and small-business customer base in Belgium. Support here would be a meaningful differentiator, especially as similar EU-wide requirements are expected from 2030 onward.

   As of 1 January 2026, Belgium requires all VAT-registered businesses to issue and receive structured electronic invoices for domestic B2B transactions, using formats compliant with EN 16931 (Peppol BIS 3.0 is the recommended standard and network). Traditional PDF invoices are no longer accepted for in-scope transactions.

   This means many self-employed and small business users in Belgium (and increasingly across the EU, as similar mandates roll out elsewhere) now legally need to send and receive invoices via the Peppol network rather than as email attachments.

   Could Proton consider:

   Native integration with the Peppol network (as an Access Point, or via partnership… more

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6. Multi-Tenant Account

   I have multiple companies with multiple domains. I want to have everything on one place (Proton) but separated. I want to have two open tabs with two companies whose emails are not in the same inbox. I want to have separate filtering and forwarding rules, separate spaces, separate users and so on.

   Thank you for considering this idea.

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7. If I already pay you stop promoting things to me.

   I'm sick of seeing Special Offer and Promotions. I'm already a customer. You don't need to send me promotions. I'm already a customer.

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8. Increase subscription duration options

   Diving fully into the Proton ecosystem can be a large commitment and I think Proton should consider much longer-term subscription package options for those customers who want to more confidence about committing deeply by intertwining their accounts, passwords, payments, long-term security plans, etc., rather than hoping a more frequent due date cycle doesn’t happen to land on a time of hardship. 5 or 10 year options would be great but, at very least, some kind of ‘stand off’ or buffer alternative for adding multi-year bundles early would be nice, too.

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9. VPN/alias pricing only. Dont need drive, calendar and 500 GB

   How about a VPN plan for a couple of bucks. I have a plan but run free VPN and it breaks some sites. The next cheapest is around $15 CAD with a bunch of add-ons that I dont really need.
   
   How about VPN for $3ish and get half of the servers?
   Thanks Love of love from CAD.

   3 votes

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10. Proton Notes

    I understand that Standard Notes is an independent solution and that its paid features are not included in the Proton Unlimited or Proton Duo plans. Even so, I believe Proton could offer its own note-taking solution integrated into its ecosystem, inspired by the simplicity and practicality of Google Keep, but developed according to Proton’s privacy principles.

    The goal would be to create a simple, fast, and versatile app for organizing different types of content in one place, such as:

    Plain-text or formatted notes.

    To-do lists, shopping lists, and reminders.

    Checklists and notifications.

    Drawings and handwritten notes.

    Images and photographs.

    Audio recordings and audio files.

    Documents and other attachments.

    Links, web pages, and saved content.

    Personal records, ideas, and daily notes.

    It would be interesting for Proton Notes to be included in the Proton Unlimited and Proton Duo plans, giving subscribers a private and integrated alternative without requiring them to purchase another note-taking service separately.

    The app should maintain a strong focus on privacy and security, with features such as:

    End-to-end encryption for notes, drawings, images, audio recordings, and attachments.

    No telemetry, advertising, or tracking.

    Data accessible only to the account owner and to people explicitly authorized by the user.

    Secure synchronization across devices.

    Offline functionality, with synchronization occurring once an internet connection is available.

    Organization through folders, labels, categories, and colors.

    Version history and the ability to recover deleted content.

    Data export in open and accessible formats.

    Integration with Proton Drive for secure storage of files and attachments.

    Integration with Proton Mail, allowing users to save the content or information from an email as a note.

    Integration with Proton Calendar, making it possible to turn a note or reminder into a calendar event.

    Optional integration with Lumo to summarize, organize, search, transcribe audio recordings, and assist with content creation.

    The integration with Lumo should be optional and include clear privacy controls. Users should be able to choose which notes, images, drawings, audio recordings, or documents may be analyzed, without their content being processed automatically or without explicit permission.

    I understand that Standard Notes is an independent solution and that its paid features are not included in the Proton Unlimited or Proton Duo plans. Even so, I believe Proton could offer its own note-taking solution integrated into its ecosystem, inspired by the simplicity and practicality of Google Keep, but developed according to Proton’s privacy principles.

    The goal would be to create a simple, fast, and versatile app for organizing different types of content in one place, such as:

    Plain-text or formatted notes.

    To-do lists, shopping lists, and reminders.

    Checklists and notifications.

    Drawings and handwritten notes.

    Images and photographs.

    Audio… more

    11 votes

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11. Cheaper mail plus tiers (5-10GB)

    I just migrated from a Gmail account I've had for 12+ years and noticed a big gap in the current plans.

    My Gmail only had 3GB of data. The free plan (500MB) isn't enough for a migration, but jumping straight to 15GB is overkill. It's a bit of a hurdle for those who want to support Proton but don't need that much space.

    Could we get smaller tiers, like:

    • 5 GB for ~$1/mo
    • 10 GB for ~$2/mo

    This would let users start with a plan that actually fits and upgrade naturally as they grow. If you think the jump from 500MB to 15GB is too big, please upvote!

    I just migrated from a Gmail account I've had for 12+ years and noticed a big gap in the current plans.

    My Gmail only had 3GB of data. The free plan (500MB) isn't enough for a migration, but jumping straight to 15GB is overkill. It's a bit of a hurdle for those who want to support Proton but don't need that much space.

    Could we get smaller tiers, like:

    • 5 GB for ~$1/mo
    • 10 GB for ~$2/mo

    This would let users start with a plan that actually fits and upgrade naturally as they grow. If you think the… more

    3 votes

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12. Allow mixed subscription plans per user in Proton Business

    Please allow Proton Business administrators to assign different subscription tiers to individual users within the same organization.

    For example, some employees only need Proton Mail Essentials, while others require the full Proton Workspace Standard or Premium features. Currently, organizations must place every user on the same plan, which can create unnecessary costs and make Proton less practical for teams with different roles and requirements.

    Administrators should be able to:
    Assign a plan or license to each user individually.
    Upgrade or downgrade selected users.
    View per-user pricing and feature allocation.
    Manage all users under one organization, domain, and invoice.

    Mixed per-user licensing is already common among other business productivity platforms. Supporting it would make Proton more flexible and cost-effective for organizations of all sizes.

    Please allow Proton Business administrators to assign different subscription tiers to individual users within the same organization.

    For example, some employees only need Proton Mail Essentials, while others require the full Proton Workspace Standard or Premium features. Currently, organizations must place every user on the same plan, which can create unnecessary costs and make Proton less practical for teams with different roles and requirements.

    Administrators should be able to:
    Assign a plan or license to each user individually.
    Upgrade or downgrade selected users.
    View per-user pricing and feature allocation.
    Manage all users under one organization, domain, and invoice.

    Mixed per-user… more

    5 votes

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13. Use random hidden username for encryption, let users pick public email

    Description:

    When creating an account, Proton should generate a random internal username (e.g., x7k9f2@proton.me) that handles all encryption behind the scenes. Users wouldn't know or interact with it.

    They would pick a public-facing address (e.g., elias.silva@proton.me). Paid users could swap it for one of their additional addresses. The public address is separate from the encrypted data.

    Current problem:

    My encryption key depends on my username
    If I enter personal info in the username, I'm locked in forever
    Changing it breaks the key or requires a new account

    Proposed fix:
    Generate random crypto username at signup (automatic, invisible)
    Let users choose any public email address
    Same account, same keys, different public identity

    Why it matters:

    Privacy-focused users might not realize the risk when signing up
    Permanent lock forces people to keep personally identifiable emails
    A privacy service should allow identity changes without starting over

    Simple outcome:

    New users get a hidden crypto ID + a public email of their choice
    For old users, I see two scenarios:
    - could be migrated: their current address becomes hidden and an additional address becomes the public one
    - nothing needs to change: since both systems can exist at once, until and if a better fix is thought

    Description:

    When creating an account, Proton should generate a random internal username (e.g., x7k9f2@proton.me) that handles all encryption behind the scenes. Users wouldn't know or interact with it.

    They would pick a public-facing address (e.g., elias.silva@proton.me). Paid users could swap it for one of their additional addresses. The public address is separate from the encrypted data.

    Current problem:

    My encryption key depends on my username
    If I enter personal info in the username, I'm locked in forever
    Changing it breaks the key or requires a new account

    Proposed fix:
    Generate random crypto username at signup (automatic, invisible)
    Let… more

    3 votes

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14. Separate billing cycles for products

    It would be nice if not all products had the same billing cycle. For example, I have a Proton Duo plan that renews every 2 years. However, if I want to subscribe to Lumo+ it changes my Duo plan to be an annual plan and locks Lumo+ in for the whole year.

    Likewise, as a Duo subscriber, if I want to add Meet Professional it adds it for both users, even though I might only want it for 1 user, and perhaps for only a month or two. We need more nuance and variations for how products are billed.

    4 votes

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15. [Business Account Setup] Proton-first or Proton-only Setup for Businesses

    When signing up for a company account (paid plans), one has to enter an existing company e-mail-address. While that works for existing companies seeking to switch to Proton, new companies that want to go Proton-first (no other e-mail provider) have to use a personal e-mail-address or another provider. It would only make sense to leave the e-mail-address of the "Business Information"/"Tell us about your business" step entirely and allowing for account creation with proton only.

    2 votes

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16. Offer multi-year family accounts

    When I had a solo account I could enroll for 4 years straight, now that I have a family plan I can only pay once a year. I would like to show my commitment for longer (2 or 4 years or more) and get a discount. Not necessarily a lifetime membership but more than 12 months...

    3 votes

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17. Start Accepting SEPA Direct Debit as a Payment Option

    Dear Proton Team, I would like to suggest and request for Proton to accept SEPA Direct Debit as a Payment Option.
    Right now, all Options are either under US Jurisdiction (Credit Cards, Apple Pay, Google Pay) or highly manual and non-refundable (Crypto, Cash).
    Not only is SEPA Direct Debit a very affordable and privacy oriented way to pay (since there is no man in the middle), it would also strengthen European Independence and sovereignty.

    6 votes

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18. COMPLAINT: Misleading Info led to a purchase I don't want

    First off, I am posting using a different email than the account I reference below. I do not want whatever company runs my forum account to have access to any of my Proton account info.

    Your "compare plans" feature as viewed on desktop led me to make a purchase I am not happy with. I purchased a monthly Mail Plus subscription yesterday (July 31, 2026). I believed that with this subscription one of the features would be to choose my own VPN server on Proton VPN. After all, it says "1 VPN Slot" and "Access to 2000+ servers in 10 different countries" right below the VPN benefits listed under the plan.

    This is false and misleading. I do not actually have access to all 2000+ servers because the only option my plan actually gets me is the "fastest server" option, which I already had access to with my Free account. I only have access to whatever SINGLE server the program deems to be "fastest" at the time I attempt to connect. That's not 2000+ servers. That's access to one that changes depending on factors outside of my control.

    First off, I am posting using a different email than the account I reference below. I do not want whatever company runs my forum account to have access to any of my Proton account info.

    Your "compare plans" feature as viewed on desktop led me to make a purchase I am not happy with. I purchased a monthly Mail Plus subscription yesterday (July 31, 2026). I believed that with this subscription one of the features would be to choose my own VPN server on Proton VPN. After all, it says "1 VPN Slot" and "Access to 2000+ servers in 10… more

    2 votes

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19. Discounted Rate For First Responder and Educators

    First responders (nurses, EMT's, firefighters, etc...) and educators are underpaid for their lifesaving work. Most cannot afford the cost to protect themselves digitally. I believe Proton has the means to offer them comprehensive plans at substantial discount. Please consider this...they deserve that.

    3 votes

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20. Wero

    Please accept wero as a patment option besides creditcard, paypal and bitcoin.

    7 votes

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