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Accounts & payments

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How can we improve our accounts settings, payments or plans?

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284 results found

  1. Number for devices

    Please add the number of devices connected to the account instead of going to the website because there are 10 devices available in the VPN Plus package and I don't know how many are connected. Please add in all apps the device address with the ability to add a name and the ability to control it like logging out.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  2. Remove the subscription limit at checkout time

    We could have a possibility to subscribe to a plan as many times as you want, having to renew on the exact day of expiration is very inconvenient, not everyone has the time or patience to check subscription all the time

    1 vote
    0 comments  ·  Plans  ·  Admin →
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  3. Allow wechat pay for Proton.

    So I am living in China and I do not have Paypal and anything that can be used for paying. The only thing I can use right now is Wechat payment. Can proton add a wechat pay feature where I can pay through wechat? That'll make things way easier in China where everything is restricted and not allowing me to pay for anything

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  4. Hiding ip address is good, in same way hiding the mobile network for police/telecom providers also

    Implement in a short time, it will be a immediate feature

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  5. Intégration Coffre fort Documents speciaux

    Tel que certains services en lignes Tel que Digipost en France. Ajouter un coffre fort pour le téléchargement automatique de factures, tel facture énergétique, Loyer, fiches de salaire, pourquoi pas des documents médicaux, tout cela réuni dans un coffre fort sur proton drive, bien à l'abri des regards.
    Soit un coffre inclu avec Proton drive soit une offre supplémentaires lier au compte.
    Onedrive Offre cette possibilité de verrouiller des documents via se coffre fort.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  6. SSO for all payment levels

    I wish that Proton would allow single sign-on for all payment levels. I am tired of having to sign into all the apps separately and it is not time consuming but rather a inconvenience. I would rather have the ability to open mail, sign in, then open pass or calendar or drive and be signed in. The fact that my account is already on my device, should carry over to the other apps. This should be available to ALL paying customers and not just business.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  7. Price is too high for Indian users !

    Proton mail services is not made for Indian users, the average indian users salary is 250$ USD, per month or less than that so people can not afford the price for protonmail and drive

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  8. Adjust prices for 3rd-world economies

    Direct conversions from USD are ridiculously expensive.

    Your discounted 1st year plan costs more than most graduates earn in a month.

    3 votes
    2 comments  ·  Plans  ·  Admin →
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  9. allow for a fee to upgrade to extra domains for the unlimted version

    allow for a fee to upgrade to extra domains for the unlimited plan. I'd willing pay a small extra fee just to be able to come here instead of my now FREE google account where I have 5 domains.

    I might get more in the future but 3 is just simply too little :(

    2 votes
    0 comments  ·  Plans  ·  Admin →
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  10. Cancel VPN Service.

    This is a complex series of questions. Inamnonlybtryijg to cancel the VPN if possible please. I'm not technically savy and realized, I had no use for the services at the time until. I learnmore. May

    2 votes
    1 comment  ·  Plans  ·  Admin →
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  11. Authentication on https://account.proton.me/de/reauth reveals password by default

    Authentication on https://account.proton.me/de/reauth or proton pass, the password is being displayed and filled by default. This should not be the case.

    2 votes
    0 comments  ·  Accounts  ·  Admin →
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  12. Authentication on https://account.proton.me/de/reauth reveals password by default

    Authentication on https://account.proton.me/de/reauth or proton pass, the password is being displayed and filled by default. This should not be the case.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  13. tôi

    tôi đã không đăng ký dùng gói cước tại sao lại tự động trừ của tôi 71.88 EUR đây là trò gian lận hãy trả lại tiền cho tôi vì tôi không đăng ký những thứ đó

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  14. support long term users

    All deals seem to be for new users. Proton should also offer discounts for users who have stuck with the company for multiple years.

    9 votes
    0 comments  ·  Payments  ·  Admin →
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  15. emergency kit

    I'd like to see a sheet like the one provided by 1password with login information for emergencies.

    2 votes
    0 comments  ·  Accounts  ·  Admin →
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  16. Option to Increase Domain Limit on Proton Family Plans

    Currently, Proton Family subscriptions are limited to 3 custom domains, and users who need more must upgrade to Proton Business Suite, which is significantly more expensive and includes features they may not need. Introducing an option to purchase additional domain slots separately would provide more flexibility for families and small groups without forcing an unnecessary upgrade.

    1 vote
    0 comments  ·  Plans  ·  Admin →
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  17. Balancing delete account now vs have time to review the destructive action

    There are tradeoffs between implement an action immediately compared to having time to review the action for security purposes.

    For example, deleting an account.

    Some people may want to delete the account immediately to remove any trace.

    Others may want to have some notice before the account is permanently deleted to prevent any malicious account deletion requests.

    Sending a notice about account deletion to recovery contacts and allowing some time to reverse or recover the account is appreciated. This will help protect against malicious account deletion and protect against mis-understandings.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  18. One time payment options to unlock more folders and filters in mail. Or a mini plan to do so for like 1 eur per month.

    I suggest one time payment options to unlock more folders and filters in proton mail. Or a mini plan to do so for like 1 eur on month for more folders and filters and like 2 or 3 GB space. Thanks. The plus plan is too much for me. I don't need everything it offers. I noticed that many users have a similar opinion.

    2 votes
    0 comments  ·  Plans  ·  Admin →
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  19. CLOSE MY ACCOUNT NOW

    I WANT TO CLOSE MY ACCOUNT WITH YOU I DO NOT CARE IF I EVEN GET MY MONEY BACK JUST CLOSE ACCOUNT AND DELETE MY DEBIT CARD..........

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  20. Plan Proposal

    I keep hearing pleas like this, so I think Proton Mail has to take the following seriously.

    1. The current Family plan is too "small" to cover the needs of families with more than six members, so I would like to suggest for it to be discontinued, and for its subscribers to be migrated to a new Visionary plan (not to be confused with current Visionary plan).

    2. Create a new Visionary plan that would retain all existing features of the existing Visionary plan (except for the promise of first or priority access to future features releases) and access to tools to…

    1 vote
    0 comments  ·  Plans  ·  Admin →
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