Accounts & payments
269 results found
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Customer service phone number h
I need a contact phone number for anyone at proton its imperative I speak to a human being not a machine
2 votes -
Multiple Months Plan
If you want more than one month at a time, but less than a year, allow you to pay for those months.
1 vote -
Pay in Canadian Dollars
Allow to pay in CAD dollars.
2 votes -
Reactivate an account that had been deactivated due to inactivity
I signed up for ProtonMail a while ago, but I never got around to using it. Now I want to use that email address for a subscription account. How can I reactivate it?
1 vote -
Mail Plus Duo/Family
Please add a plan like Duo/Family Unlimited but only for Proton Mail (not Unlimited).
My use case: I want to move to Proton and share a custom domain with my family. The only way to do this is with the Proton Duo/Family "Unlimited" but these plans offer a lot more and in consequence are more expensive. Because of this I would have to pay double the price of Mail Plus for features I don’t want to use.
Current:
Mail Plus for two is $10 ($5 each)
Proton Duo Unlimited is $15 ($7.5 each)What I’m asking:
Proton Duo Mail Plus:…1 vote -
Where to hire Proton Consultants?
We need to find one or two Proton Consultants for an ERP project that we're directing in Europe. We usually use Upwork to find international experise for our projects, but it would be great if we (as a Proton business customer) could just hire someone from here!
1 vote -
Option to check Security Phrase
Right now we can only generate new Recovery Phrase.
It would be very helpful to have an option to check the Recovery Phrase.This way we will be able to check if the noted phrase is saved correctly, and we can also check the phrase from time to time without having to reset it and backup it again.
2 votes -
REEMBOLSO COMPLETO
Solicito por completo o reembolso de plano VPN plus pois não gostei da qualidade do serviço em jogos.
E não estou encontrando a pagina de suporte no site de PROTON.
1 vote -
1 vote
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The Importance of Accurate Global Import Export Data in Today's Market
Eximine is a leading global import-export data provider based in India, offering comprehensive and accurate trade insights to businesses worldwide. The company specializes in delivering detailed trade data, analytics, and market intelligence, helping organizations make informed decisions, identify opportunities, and stay ahead in the competitive global marketplace. Read More https://eximine.com/
1 vote -
SUBSCRIPTION CANCELLATION
Please cancel my subscription and refund all the charges
1 vote -
Be able to hide user name and email from ios/android app
Be able to hide user name and email from ios/android app
1 vote -
Forcing 2FA when signning up for email
Forcing 2FA when signing up and to make phone as 2FA ro get code to sign in or to prompt in with mobile not only 2FA authenticator.
1 vote -
Recover email by two methods
If some get access to my recovery email ,he will be able easily to change the password, please make the email recovery with two or 3 methods ..for example( recovery email+Phone recovery)or (phone recovery +Seed phrase)and for security if the network changed ask for the three options
2 votes -
signed-in reset
Update the IOS ProtonMail App to include the signed-in reset option, that's available on the Android and Web apps. This will allow full recovery for a authenticated user who has access to their ProtonMail App, but has forgotten/lost their password and hasn't setup any recovery methods. Particularly useful for new inexperienced users. This will also help recovery of data from the same account, held in other Proton Apps, e.g. Drive, Pass, etc.
1 vote -
payment by bank transfer
Dear proton team
I would have been a paying member from the beginning of your great service, if a one time payment would have been possible by bank transfer to a Swedish or other European bank account.
Greetings, Bertil
1 vote -
Allow disabling recovery phrase nag messages
Allow a user to permanently dismiss the recovery phrase nag messages.
The web interface keeps bothering me to set a recovery phrase but I do not want to set one because I am already using a password manager to store my password. I do not see any benefit of having a recovery phrase because any circumstance that would cause me to lose my password would also cause me to lose the recovery phrase.
3 votes -
Avertir un mois avant le prélèvement de l'abonnement
J'ai choisi un abonnement sur 2 ans et il m'arrive systématiquement d'oublier que celui-ci arrive à expiration. Résultat, je suis prélevée d'une somme conséquente sans avoir pu prendre mes dispositions ni organiser mes dépenses. Il serait hautement souhaitable que vous préveniez du prochain prélèvement suffisamment à l'avance, un mois par exemple. Je ne comprends pas que cela ne soit pas prévu depuis le départ.
6 votes -
Add FIDO2 Support (Not U2F)
I see lots of requests about FIDO2, but there appears to be some confusion between FIDO/U2F and FIDO2.
Implementing true passwordless FIDO2 support for ProtonPass would greatly enhance its appeal. Ideally, this feature should be consistent across the entire Proton ecosystem.
With the general availability of mobile OTP, why even bother buying a physical security key if FIDO2 isn't going to be supported?
2 votes -
Make it so people can pay with google play if they have a overdue payment
I would like a overdue payment Google play pay
2 votes
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