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Accounts & payments

137 results found

  1. Allow paying a fixed amount of money to prevent account deletion

    I noticed that ProtonMail now has an inactive accounts policy. I have several accounts and I do not want to have any of them be deleted. I also cannot afford to pay for monthly subscriptions for each of them, and would not use any of the paid features.

    Instead, can we just have like a one-time payment to prevent the account from deleted? I would happily pay $1, $2, or even $5 one-time if I can ensure that ProtonMail will never automatically delete my account. If not, I will have to set myself a reminder to log in every few…

    3 votes
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  2. Unlicenced Admin Account

    Best practice is to have a separated dedicated unlicensed Admin account.
    I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.

    9 votes
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  3. Tether Payments

    Payment method with TRC-20 Tether

    9 votes
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  4. Make Visionary accounts transferable

    Make non-lifetime visionary accounts transeferable. Since this type of account is no longer available for purchase one may one to pass it to somebody else when it is no longer needed by original owner.

    1 vote
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  5. Access Proton Mail desktop apps with Proton Pass Plus

    Right now the desktop mail client is only available to proton mail plus users.

    I'd like to be able to use it on my Proton Pass Plus account.

    Proton Pass Plus users get a lot of emails if they make use of the email aliases feature, so it would add more value to the service!

    1 vote
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  6. Reward for support system

    A win-win system: You can offer a membership for supporters - when they register and pay for example 8 €/month ( 1 € for you, 2 € fe for planting trees, 5 € for rewarding those who recommended protonmail to them - 5 level up). They get rewarded 1 € each from 5 level deep and each month can see exactly how much they care for others and support them. It needs few words or a little video to explain and connects people worldwide.
    Everyone can create an income of a few 100 € - or more - easyly.

    8 votes
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  7. Proton unlimited trial

    Proton unlimited trial

    4 votes
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    1 comment  ·  Payments  ·  Admin →
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  8. Multi-part recovery phrase

    Add a possibility to set up recovery phrase similar to shamir. Basically allow creation of up to five phrases and require at least three of them to successfully restore the account. This will help shifting from relaying on one specific phrase as it could be a security risk having a duplicate at multiple places.

    8 votes
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    1 comment  ·  Accounts  ·  Admin →
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  9. Check when older addresses were last used (+3m, +6m, +2yrs, etc.)

    I would like to know at any given time when older addresses I have were last used (without having to manually log this info).

    This would be very helpful so that I can delete addresses that seem to have no further usefulness and then I have more freedom to create other addresses.

    What do you think?

    6 votes
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  10. 7 votes
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    1 comment  ·  Payments  ·  Admin →
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  11. Rearrange Plans

    Here is the thing. We all come here for privacy, yes? Now, if I had to take a guess of users : the 5 services : the frequency of which one was used.

    I bet you, were looking at a dominant % on the ultimate plan, especially the 1-2yr deals. I don't think there are many people who only buy proton drive plus, as it is the same price as mail & calendar premium. They made Proton Pass relatively cheap, i think as low as $1.99 per m/o. The reviews on proton pass are high, and I think mail /…

    8 votes
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    1 comment  ·  Plans  ·  Admin →
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  12. Updating the storage capacity of an email accoun / Mise a jour de la capacité de stockage d'un compte mail

    Bonjour j'ai la version gratuite de protonmail et je devrais avoir droit a la capacité de stockage d'1giga octet or la mise à jour n'a jamais été faite pour mon compte qui ne m'offre que la capacité de stockage de 500 mo pourriez-vous mettre à jour la capacité de stockage de ma boîte mail?

    4 votes
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  13. Expert mode for security/recovery

    I love Proton and rely on it for email and password management. This makes my Proton account's security paramount, since this is the gateway to everything else now. That is why I have two security keys that protect access to this critically important account with unfishable 2FA. My password is kept offline, and is backed-up in various ways.

    Proton, however, seems to work against my efforts sometimes. I'm obligated to also use an authenticator app to use my security keys. Without asking, I'm suddenly opted-in to having recovery files downloaded to my trusted devices. Allow password reset from settings is…

    19 votes
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    4 comments  ·  Accounts  ·  Admin →
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  14. Make referal link work on a existing account

    Proton is mainly for the people who strive for privacy and security.

    The people here want to test, to see and to research for themselves in order to make the best choice and your referal system seems to counter that idea.
    The referal link work exclusivement for a new account that doesn't exist yet so the people can test the pro version first without trying the free first.

    3 votes
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  15. Add message to add Network fees while making Crypto payments

    Since we are all new to Crypto payments , as a normal user we tend to make payments as displayed on screen. Proton could add an additional message saying to add network fees in addition to the amount displayed on screen. Also you can add Network address used for Crypto transaction, otherwise some may lose their transfers by making use of wrong network address

    1 vote
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  16. Account lockout option

    If somebody attempts to login to my account more than X number of times (user configurable), lock the account to protect it from an attack.
    In order to use this option, the user would have to download the recovery key and store it safely (outside proton pass!)

    5 votes
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  17. Unusual login notifications

    If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.

    36 votes
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    1 comment  ·  Accounts  ·  Admin →
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  18. Forgotten password options vulnerability

    I clicked the "forgot password" option on the sign in page to test. After entering my email, it immediately prompted for a 12 word phrase.

    Immediately prompting for the phrase gives an attacker performing reconnaissance valuable information.

    All 3 options should be selectable regardless of which have been configured. This allows security through obfuscation. As the screenshots in this link show https://proton.me/support/reset-password

    This is for a situation where someone who knows my alternate email or phone number and tries to use them. If I haven't enabled them as options, it would be also good to then get a notification about…

    18 votes
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  19. الدفع بواسطةمحفظةالبريد Mail Wallet Payment option

    يتم انشاء محفظةخاصةبلبريد الالكتروني وبموجبها يستطيع العظو ان يستقبل المدفوعات وكذالد يستطيع الدفع بموجب المحفظة

    0 votes
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  20. Purchase multiple plans under 1 account

    I currently have a Proton Business plan with x users. However, not all users require all the features that come with Proton business, and I would like to purchase a Mail Essentials plan. I cannot do this for some reason.

    I would like the ability to purchase different tiers of plans under the same account.

    50 votes
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