Accounts & payments
297 results found
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Multi-Generational Family Plan
Heading: Multi-Generational Family Plan Scaling
Multi-Generational Family Plan
As a Proton Family Plan Organizer,
I want to expand my plan's capacity beyond the default 6-user limit to include extended family members (such as aging parents),
So that I can secure their digital privacy and manage their accounts for them under a single, unified subscription.7 votes -
Safeguard Preferred Email on Downgrade
Safeguard Preferred Email on Downgrade
As a Paid Proton User,
I want to change my primary account username to any other active Proton alias I own,
So that my preferred email address remains the permanent, primary identifier for my account even if I downgrade to the free tier in the future.5 votes -
Allow to verify and recover from multiple email addresses and/or multiples phone numbers
Currently, you can verify and recover from one email address and/or one phone number.
I wish to be able to verify and recover by multiples of both.To clarify, I'm not looking for a 2 of 2 multisign solution like Phone 1 AND Phone 2, but from Phone 1 OR Phone 2. The same for external email addresses, while we are here.
Why this? Because I live between two continents with 2 relative phone numbers. One almost doesn't work in one continent; the other almost doesn't work in the other one.
3 votes -
Stop sponsoring politically-oriented and far-right youtube channels or content
I noticed that a far-right youtube channel is sponsored by Proton.
Please do not sponsor politically-oriented youtube channels or content !Source: https://www.youtube.com/watch?v=8aUdWFfKCog and active sponsoring link https://proton.me/vincentlapierre
6 votes -
Share custom domain between different paid plans
Note: this request is for multiple separate accounts (on separate plans) to be able to use the same custom domain, not multiple users/accounts on the same plan. In my case I have a custom domain I'd like my family to use (my spouse and kids, 6 total users) as well as my parents and siblings (another 6 users). Moving to a business plan is cost-prohibitive ($48/mo total for two family accounts vs. $156/mo for 12 business users), and I really don't want to have to register a different custom domain for each family plan.
5 votes -
Upgrade with overused storage
After a few months of being on Drive plus I realized that the Mail plus plan fits me better. Proton drive drives me crazy so I am moving that to pcloud instead.
I currently have 100 gb in my drive, all of it is photos and videos that I am unable to delete since there is no good way of doing that.
I was unable to go directly from the drive plus to the Mail plus plan, so instead I cancelled my current plan, thinking that I could sign up on the new plan once the old ended. Now comes…2 votes -
Grace period for deliquent accounts
My credit card company got swallowed up by a larger company and as a result my credit card number was changed. As a result auto-renew failed. Instead of deleting delinquent accounts perhaps put them in stasis for a month or two?
4 votes -
Improve and expand QR code sign-in so it works from a PC
The QR code sign-in is fantastic, however, it should also allow users to sign in outside portable devices. For example, using a logged in session within the browser could improve the logging workflow experience for users with degoogled devices as the user can then only have a security key setup in their account and avoid altogether less secure forms of 2FA such as TOTP. At the moment, degoogled devices pretty much must have TOTP enabled, which is not ideal for those seeking maximum security within a degoogled ecosystem.
5 votes -
Allow one-time purchase for deskop app
I understand some of your services make sense to buy on a subscription model. But why can't you make the Proton Mail desktop app (for Mac and others) available for a one-time purchase?
2 votes -
3 votes
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accountless lumo+ with per session payment
Over time i noticed all Freemium AI to get shorter and shorter chat time until token limit is hit.
Maybe because of economic reasons its capped more, but maybe also because e.g. Reasoning (or other features), takes up more tokens.Either way I totally understand AI Usage should be payed for. What keeps me from doing it via Lumo+ right now is two things.
First of all payment needs to be fully anonymous e.g. by supporting truly anonmous payment options. I do understand that is the case with proton.
But the second thing is really as important, because how AI…
3 votes -
unlimited+
A moment ago i suggested how much the term unlimited is confusing everyone as wel las preventing extra options.
as such i realised why not also suggest an ideea about them
WARNING my suggestion is about new plans.
i will highligh 3 FORMS but it must be clear it's just 1 single suggestion because otherwise i wake up my suggestion get's removed (1 suggestion rule)
1st. the general ideea. We want more? we pay more, but we actually get more. This is like Storage plans, Lumo tokens (if you know what tokens are you know what i mean, otherwise, sorry,…
2 votes -
Unlimited cause confusion
Title
when i 1st wanted to use proton i did not even understand the difference between all of them.
and now, i see that many people also don't
and to make things worse
Lumo also does not know. Like check if lumo can make the difference between proton mail's storage, drive, and pass, because it does not know.
and let me not even start with all the other products.
As in, asking another ai, from another company, is more helpfull then what currently exist.
and this confusion is due to the term unlimited.
as it messes up a lot of…
3 votes -
Student Discount
Worldwide 30-50% student discount for 2-year Proton Unlimited plan. As long as the already discounted price one gets for the 2-year plan is included.
One generally gets 50% student discount for various subscriptions out there.2 votes -
Allow Changing Original Proton mail
Please allow us to permanently delete or change the original email address used to create our Proton accounts.
Currently, adding a new email address only acts as a temporary alias, because the account automatically reverts to the original, permanent address if a paid plan expires. It would be highly beneficial if Proton could adopt a system similar to how Apple handles iCloud email addresses, allowing users to permanently delete and seamlessly replace their primary address without it being permanently tied to the account's creation.
Additionally, allowing users to change their username would be a great improvement. Thank you!
14 votes -
Implement double blind armadillo for payments
I am not hip on all the latest advancements in private payments, but double blind armadillo seems to be the best bet for still accepting credit cards but obfuscating payment details while recording that the payment itself was made for that account. It should prevent tying an account back to a payment method. I don't believe it's perfect but it seems better than stripe and is worth investigating.
3 votes -
Sign in to the account with email aliases
I would like us to be able to choose the emails (main account email and email alias) that can be used to authenticate on the account. Currently it is possible to authenticate with all emails, principal and alias, this can induce a security risk by multiplying the connection possibilities.
6 votes -
Allow usage of Proton account for posting here
I'm not able to post ideas here using my proton.me or protonmail.com
If I log in with Google it works.2 votes -
Provide full storage consumption option
Please remove per month storage option,allow the user to consume full limit of GB storage allotted them respectively without month or year restriction provide the unlimited for their paying money, after they reach certain storage limit even month or day or year then only provide them add on package of storage option not per month pay option istead of that pay one time get full storage option.This per month auto renewal is the reason most people create multiple ids and shifting to google emails even though proton is worlds most secured email provider. provide them plans to buy more storage.Try…
2 votes -
allowing business customers to regularly pay by bank transfer and add a button for that
Dear all, since business customers do not prefer recurring payments being done by credit card or PayPal, would it be possible to accept payment by bank transfer as a normal option? Currently, I have to write to your support every month, showing that I have paid my plan for the upcoming month, and proton matches my payment manually. The business suite only earns that name when business customers can pay by bank transfer. This is standard business practice.
5 votes
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