Accounts & payments
226 results found
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Remove the subscription limit at checkout time
We could have a possibility to subscribe to a plan as many times as you want, having to renew on the exact day of expiration is very inconvenient, not everyone has the time or patience to check subscription all the time
2 votes -
Allow wechat pay for Proton.
So I am living in China and I do not have Paypal and anything that can be used for paying. The only thing I can use right now is Wechat payment. Can proton add a wechat pay feature where I can pay through wechat? That'll make things way easier in China where everything is restricted and not allowing me to pay for anything
3 votes -
Hiding ip address is good, in same way hiding the mobile network for police/telecom providers also
Implement in a short time, it will be a immediate feature
4 votes -
Intégration Coffre fort Documents speciaux
Tel que certains services en lignes Tel que Digipost en France. Ajouter un coffre fort pour le téléchargement automatique de factures, tel facture énergétique, Loyer, fiches de salaire, pourquoi pas des documents médicaux, tout cela réuni dans un coffre fort sur proton drive, bien à l'abri des regards.
Soit un coffre inclu avec Proton drive soit une offre supplémentaires lier au compte.
Onedrive Offre cette possibilité de verrouiller des documents via se coffre fort.3 votes -
Price is too high for Indian users !
Proton mail services is not made for Indian users, the average indian users salary is 250$ USD, per month or less than that so people can not afford the price for protonmail and drive
4 votes -
Adjust prices for 3rd-world economies
Direct conversions from USD are ridiculously expensive.
Your discounted 1st year plan costs more than most graduates earn in a month.
42 votes -
allow for a fee to upgrade to extra domains for the unlimted version
allow for a fee to upgrade to extra domains for the unlimited plan. I'd willing pay a small extra fee just to be able to come here instead of my now FREE google account where I have 5 domains.
I might get more in the future but 3 is just simply too little :(
9 votes -
Authentication on https://account.proton.me/de/reauth reveals password by default
Authentication on https://account.proton.me/de/reauth or proton pass, the password is being displayed and filled by default. This should not be the case.
5 votes -
tôi
tôi đã không đăng ký dùng gói cước tại sao lại tự động trừ của tôi 71.88 EUR đây là trò gian lận hãy trả lại tiền cho tôi vì tôi không đăng ký những thứ đó
2 votes -
support long term users
All deals seem to be for new users. Proton should also offer discounts for users who have stuck with the company for multiple years.
202 votes -
emergency kit
I'd like to see a sheet like the one provided by 1password with login information for emergencies.
11 votes -
Balancing delete account now vs have time to review the destructive action
There are tradeoffs between implement an action immediately compared to having time to review the action for security purposes.
For example, deleting an account.
Some people may want to delete the account immediately to remove any trace.
Others may want to have some notice before the account is permanently deleted to prevent any malicious account deletion requests.
Sending a notice about account deletion to recovery contacts and allowing some time to reverse or recover the account is appreciated. This will help protect against malicious account deletion and protect against mis-understandings.
2 votes -
One time payment options to unlock more folders and filters in mail. Or a mini plan to do so for like 1 eur per month.
I suggest one time payment options to unlock more folders and filters in proton mail. Or a mini plan to do so for like 1 eur on month for more folders and filters and like 2 or 3 GB space. Thanks. The plus plan is too much for me. I don't need everything it offers. I noticed that many users have a similar opinion.
4 votes -
CLOSE MY ACCOUNT NOW
I WANT TO CLOSE MY ACCOUNT WITH YOU I DO NOT CARE IF I EVEN GET MY MONEY BACK JUST CLOSE ACCOUNT AND DELETE MY DEBIT CARD..........
3 votes -
Family plan with more VPN device slots
I'm subscribed to Proton Unlimited and I'm already using 5 device slots in Proton VPN. I would love to upgrade to the family plan but the family plan still offers only 10 VPN device slots. Each of us have at least 3 devices so we'd love to have additional VPN slots even if it costs more.
3 votes -
Libravatar support
Instead of a 2 letter for avatar support for libravatar
2 votes -
Adopt a sliding scale approach to pricing and a more flexible customizable plan building option
More flexible "choose your own adventure" style plan building. all options are given a value and you can construct a plan tailored to your needs.
example: i could have a family plan for email for 3 people with minimal features except for privacy and i could have the flexibility to pay small additional fee to upgrade storage for all accounts. or even just the option to add more storage with the free drive account for a small monthly fee would be better.
[my opinion: Ideally adding discounted plans for community groups/activists and a focus on a discount for low income…
4 votes -
Implement passkey upgrade .wellknown for proton accounts
This is separate from https://protonmail.uservoice.com/forums/953584-proton-pass/suggestions/48670034-automatic-passkey-upgrade as it's for proton to have this themself, rather than for proton pass to support such.
The domains should be https://account.proton.me/ and https://account.protonvpn.com/Googles info on such: https://developers.google.com//identity/passkeys/developer-guides/upgrades/
Github: https://github.com/ms-id-standards/MSIdentityStandardsExplainers/blob/main/PasskeyEndpointsWellKnownUrl/explainer.md
and
https://w3c.github.io/webappsec-passkey-endpoints/passkey-endpoints.htmlThis would allow easier setup of more secure proton accounts, and in the future when proton pass supports such, easier passkey setup in such for proton accounts themself.
24 votes -
Get all the features for free for a month. Imagine you are running a top ad. Then you will see the miracle for a month.
Get all the features for free for a month. Imagine you are running a top ad. Then you will see the miracle for a month.
3 votes -
Offer a "lite" version with a lifetime purchase option for users who use minimal features.
I love the services Proton offers and believe they should be compensated for the great work they do. But I would really like to be able to just pay like a one time $250 for an account that had the paid subscription benefits but with just a single email domain and half the storage or something.
Consumers are burnt out on subscription models, we need to go back to just buying something and that be the end of the transaction.
18 votes
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