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Accounts & payments

150 results found

  1. Add users-Family Plan-Shared Plan

    Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.

    Each additional user would add $1-$2 each.

    21 votes
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    2 comments  ·  Accounts  ·  Admin →
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  2. Unlimited accounts for catch-all email addresses

    I am a premium paying member of proton mail who uses a catch-all email domain.

    I use many prefixes such as:
    moving@address.com
    apartment@address.com
    work@address.com
    personal@address.com
    name@address.com
    etc.

    In order to send email from these addresses, I must have accounts for them. This is very annoying as I have to repeatedly create and delete these accounts in order to stay under the 15 account limit.

    On my own domain, I should have unlimited addresses.

    This would very helpful and would solve one of my biggest annoyances with proton.

    121 votes
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    4 comments  ·  Accounts  ·  Admin →
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  3. Log in to Proton Account with FIDO2 / WebAuthn ( Passkeys / Passwordless )

    With the rise in account takeover, password breaches, and the complexity of managing hundreds if not thousands of account credentials and their MFA, a better solution is needed that simplifies and offer bullet-proof protection against phishing and account takeover attacks.

    Many services like 1Password, Yubico/Yubikey, and Apple offer the ability to generate and securely store passkeys that can then be used to authenticate to services that support WebAuthn/FIDO2. I strongly recommend that ProtonMail, ProtonVPN, ProtonDrive, ProtonCalendar, etc. to support passwordless/passkeys in the near future to stay on top of security and ensure that its customers are properly protecting their accounts.

    419 votes
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    19 comments  ·  Accounts  ·  Admin →
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  4. refund

    how can i use the credits in protonvpn to get a refund directly to my debit card

    4 votes
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    0 comments  ·  Payments  ·  Admin →
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  5. Separate login option for vpn and mail ! not good for security

    It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.

    30 votes
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    0 comments  ·  Accounts  ·  Admin →
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  6. Black Friday

    Bonjour,

    Dans le cadre du black Friday, en novembre 2022, vous proposez une réduction de 40%. Ceci peut-il être envisagé pour ceux qui sont déjà abonnés?

    Cordialement

    Denis Peyrelade

    4 votes
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    0 comments  ·  Payments  ·  Admin →
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  7. Monthly payments for yearly plans

    Spending close to €200 for a 2 year unlimited plan in one payment right now is difficult for many people, and I believe you would get much more uptake if you allowed purchase using a monthly installment method.

    I, for one, was about to buy your Proton Unlimited package until I discovered that I'd have to spend almost €200 in one go to get it.

    Offering a monthly payment subscription option is a sound business model in these times of financial strain, so please can I ask that you at least consider the idea?

    Thank you!

    110 votes
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    5 comments  ·  Payments  ·  Admin →
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  8. Log in to User Voice with Proton Account

    When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.

    Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.

    Then…

    56 votes
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    4 comments  ·  Accounts  ·  Admin →
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  9. Éditions de facture dans un format valide dans l'union européenne / Invoice editions in a format valid in the European Union

    -- FR --
    Le format actuel des factures, n'est pas acceptable par les logiciels de comptabilité de l'union européenne (et probablement hors aussi). Ne mentionnant même pas la Taxe suisse en vigueur.

    Supporter un nouveau format de factures, valide dans l'union européenne ou au niveau mondial. Avec affichage de la Taxe appliquée et prise en charge du VAT Number.

    -- EN --
    The current format of the invoices, is not acceptable by the accounting software of the European Union (and probably outside too). Not even mentioning the Swiss tax in force.

    Support a new invoice format, valid in the European…

    8 votes
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    1 comment  ·  Payments  ·  Admin →
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  10. Share ProtonMail Plan for a family with multiple users

    It would be nice to share my Proton Unlimited plan with my family.

    Personally I don't need 500GB per person or 15 email addresses per person, and paying for those features person with a business account at a higher rate than the unlimited plan just doesn't make sense.

    It would be nice to be able to enable the Multi User feature for an individual plan and allow them to allocate storage amounts and other resources to individual users as well as manage domain addresses. I could see charging a limited additional user fee for the account of $1 per additional…

    14 votes
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    0 comments  ·  Plans  ·  Admin →
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  11. Switch from .me to .com or vise versa

    I created a new account and accidentally chose .me when I prefer .com
    I'd like to be able to change this feature in my email settings.

    Also, I have another account that I wanted to switch to .me from .com.

    Please add the option to swtich between .me and .com and vise versa.

    Thank you!

    21 votes
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    3 comments  ·  Accounts  ·  Admin →
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  12. Purchase additional storage

    I think it would be nice if you could have the option to pay for the same plan but with an increased storage. For example an Unlimited plan, but with 2TB of storage instead of just 500GB.

    127 votes
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    7 comments  ·  Plans  ·  Admin →
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  13. Proton Plus upgrade tier

    Please combine the Mail Plus and VPN Plus tiers to provide a mid-range upgrade level that covers small upgrades for both Mail & VPN, but less extensive than the full Premium option.

    Thank you

    14 votes
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    1 comment  ·  Plans  ·  Admin →
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  14. More free filters

    Add more free filters like at least 3 because free accounts only have 1 available filter and paid accounts have unlimited. I've also seen similar posts on here from 2016 of this issue and free accounts still only have 1 filter.

    123 votes
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    22 comments  ·  Plans  ·  Admin →
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  15. One time payment Storage Upgrade

    One time payment for extra storage without having to pay for a monthly subscription ($100 per 1g - one time payment)

    10 votes
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    1 comment  ·  Plans  ·  Admin →
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  16. Seperate ProtonMail & ProtonVPN usernames

    PROTONMAIL PLUS USER

    I can't believe I have to ask ProtonMail for this!

    Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.

    Instead of going in that direction, ProtonMail does the opposite, but far worse.

    As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.

    Issues:
    1. If you use ProtonVPN, this means you are using ProtonMail too.
    2. Imagine…

    41 votes
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    1 comment  ·  Accounts  ·  Admin →
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  17. Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.

    12 votes
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    0 comments  ·  Plans  ·  Admin →
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  18. how can i merge my old free address with my plus account

    i have an old free address and i purchased the plus which allows me 5 addresses. How can I merge my old address to be one of the 5 addresses

    5 votes
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    1 comment  ·  Accounts  ·  Admin →
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  19. A cancel auto renewal option

    Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed

    33 votes
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    3 comments  ·  Accounts  ·  Admin →
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  20. Different passwords for mail, vpn, and drive

    If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.

    159 votes
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    23 comments  ·  Accounts  ·  Admin →
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