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How can we improve our accounts settings, payments or plans?

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127 results found

  1. log out from all device / more.

    So, there is somebody accessing my account, i cant log it out from his/her device, so add this fiture to make it more ezy to control

    6 votes
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    0 comments  ·  Accounts  ·  Admin →
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  2. There could be more cryptocurrency options

    Users can already pay by Bitcoin. However Bitcoin isn't the most private nor cheapest cryptocurrency to use. I suggest Proton paid plans could be paid with other cryptocurrencies such as Monero, Litecoin, Etherium and Bitcoin Cash.

    45 votes
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    7 comments  ·  Payments  ·  Admin →
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  3. Add 3 additional custom domains for EACH family member on family plan

    The Family Plan looks like it will become a good option for many in the future, especially once Pass Vault sharing is integrated.

    However, the big glaring omission is that the custom domains do not go up for family plans.

    Each of my family has their own unique domain, and I want to be able to capture that so they can retain their own unique email domains...

    Each member should get an additional 3 custom domains options just like the primary account.

    All of the other metrics go up with a family plan except for the custom domains, so this…

    12 votes
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    0 comments  ·  Accounts  ·  Admin →
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  4. Long Plans

    You should offer Life Long Plans

    64 votes
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    2 comments  ·  Accounts  ·  Admin →
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  5. 4 X Payement

    Offer payment in 3X/4X, in particular via paypal

    7 votes
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  6. Large family plan

    Hi,

    I currently administer a domain for my extended family (50 members) and we are on the free services from google and have enjoyed their services for 15 years+.
    I would really like to switch to Proton, but find no plan that fits.
    I would love to see a plan for "Large Families", that could go up to 50 members and i believe it could still be done within the 3TB of space in the current family plan.
    If it could be done at the same price as well, it would be great, as USD19 per month is still quite…

    5 votes
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    0 comments  ·  Plans  ·  Admin →
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  7. Option to Tip in the free plans

    Option to tip kn the free plans.

    I don’t need more feature but I’m happy to support proton.

    However I would like something in the 10$ a year range

    14 votes
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    0 comments  ·  Payments  ·  Admin →
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  8. Set Automatic Account Deletion

    Ensure our Proton account is deleted after die or very long period logout.

    39 votes
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    2 comments  ·  Accounts  ·  Admin →
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  9. please provide a clearly accessible cancellation function

    please provide a clearly visible cancellation function

    2 votes
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  10. Advanced Securitiy Logs

    I want an advanced version of the current "Security Logs".
    This is different from the "Enable advanced logs" option.

    What I want to see in this log is (by column order):

    • UTC/My location based time and date that follows the ISO 8601 format
    • IP Address (Also an indication of if the IP is home/VPN/ProtonVPN/Tor/Proxy, etc.)
    • Country/City name
    • App Name (With detailed info. Web version should specify the device OS and browser type. Android and iOS version should also specify the version and etc.)
    • App Version
    • A detailed version of the event
    • Filter result

    This log system should also have features…

    23 votes
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    0 comments  ·  Accounts  ·  Admin →
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  11. loggin account

    Hey, when I'm at work, I prefer not to enter my password and username every time I log in, and I also don't want the browsers to remember that information. Since my company has control over my computer, it would be really convenient for everyone, including myself, to have a QR code login feature on the web that can be scanned from a phone app, similar to what Binance offers. It's a simple and more secure method. I hope this feature becomes available soon! Goodbye.

    18 votes
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    1 comment  ·  Accounts  ·  Admin →
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  12. Paid plans should provide option to hide promotional ads

    Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.

    127 votes
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    6 comments  ·  Accounts  ·  Admin →
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  13. 1 custom domain for each member of family plan

    Hi Proton team,
    It you be really nice to have 1 custom domain enabled for each member of the family plan !
    Thank you,
    Florent

    20 votes
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    2 comments  ·  Plans  ·  Admin →
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  14. visionary lifetime after some years

    Today Proton have launch a family plan, with few difference with visionary plan. More stockage for visionary members and acces to some beta program.

    Maybe Visionary plan can Evolve today.

    first visionary members are already lifetime visionary member.

    New Proton members can't subscribe to Visionary plan, and new Visionary members (~~ 10/years) are also lifetime members because they became visionary with the lottery.

    So I think we could imagine visionary pay members could after 5-6 years become lifetime visionary members.

    Proton grow Up this feature will have low effect on Proton economi.

    4 votes
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    0 comments  ·  Plans  ·  Admin →
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  15. Military Veterans/Disabled Veterans Discount

    Military Veterans or Disabled Veterans (can provide proof) should get a discount. In the USA, about 2% of our population are veterans/active/reserve etc. How can providing 2% a discount break a company?? It would actually build business!

    3 votes
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    2 comments  ·  Plans  ·  Admin →
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  16. Family Plan for Mail and VPN with Parental Control

    As everyone is already asking for a Family plan I don't have to repeat this. I would be up for a Familyplan including VPN and then add a Parental Control function. Changes needed:
    - Family plan for up to 6 Persons 2 of those are "Grown Ups" and 4 are Child-Accounts
    - VPN Client that can be forced and not turned off for the Child-Accounts
    - Family filter or at least Surf-report for Parents of the Child VPN Access
    - Family Filter or Report for Child Mail Accounts

    I really like Proton and its Plans and think this would be…

    69 votes
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    5 comments  ·  Plans  ·  Admin →
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  17. provide real refund, not a credit that will not be used if one has cancelled/downgraded.

    give users their money back rather than keeping it.

    7 votes
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    0 comments  ·  Payments  ·  Admin →
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  18. I request support for the Brazilian currency the real (BRL)

    I request support for the Brazilian currency the real (BRL)

    8 votes
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  19. Add users-Family Plan-Shared Plan

    Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.

    Each additional user would add $1-$2 each.

    15 votes
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    2 comments  ·  Accounts  ·  Admin →
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  20. Unlimited accounts for catch-all email addresses

    I am a premium paying member of proton mail who uses a catch-all email domain.

    I use many prefixes such as:
    moving@address.com
    apartment@address.com
    work@address.com
    personal@address.com
    name@address.com
    etc.

    In order to send email from these addresses, I must have accounts for them. This is very annoying as I have to repeatedly create and delete these accounts in order to stay under the 15 account limit.

    On my own domain, I should have unlimited addresses.

    This would very helpful and would solve one of my biggest annoyances with proton.

    104 votes
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    4 comments  ·  Accounts  ·  Admin →
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