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Accounts & payments

169 results found

  1. Setting up access for addresses that are in the main Proton family account

    Hello, everyone! I bought a proton family, it would be great if I could configure access settings for the email addresses in my account, such as whether or not I need a VPN disk size etc.

    Now it looks like this, either all addresses that are in the main admin account have the same access level and the same password, or I have to create a separate account and configure it separately, which for example if you use your own domain name tied to Proton - not very convenient, because it can be tied to only one account.

    It would…

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  2. domains

    Family Plan should have 5 domains instead of 3.

    7 votes

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    1 comment  ·  Plans  ·  Admin →
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  3. Add Option to buy once

    I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.

    5 votes

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    0 comments  ·  Plans  ·  Admin →
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  4. Billing Role

    Proton have member and admin roles but it does not have a billing role.

    I'm proposing the creation of the billing role giving permission to:

    1. Manage payment media (ex: add/replace credit card)
    2. See and download bills

    Nice to have: Option to send by email bills directly to billing contacts

    Why?
    Accounting departments must to get the bills and it is a waste of time for sysadmins to have to login, download and send the bill by email to accounting.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  5. I would very much like to have My preferred icon rather than mere initials on My account.

    All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.

    23 votes

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    0 comments  ·  Accounts  ·  Admin →
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  6. Allow 2F Security Keys for Password Reset and Account Recovery

    One of the more secure options for account recovery or password resets would be to utilize security keys. Security keys can inherently contain 2-3 factors of verification in one. You have to physically have the key (1F), you have to then touch the key to confirm human contact (2F), and you can require that a password for the key be entered (3F). Users can set up more than one key to use, so there is inherently a fail safe to the back up option. This option seems like a no brainer option that should be offered to users for the…

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  7. Template account for business

    Just starting up a business within Proton as main email and password/identity manager for all employees. As an Admin it would be fantastically convenient to be able to create templates for accounts.

    These templates could be customized widely with, for instance: prepared filters, labels, base email signature, as well as settings with “accepted auto forwards”, security settings, and so on.

    When adding new accounts admin could create them based on templates, or apply templates to merge with existing accounts.

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  8. Delete account keys

    Being able to delete account keys should work out of the box. Could you please add this feature? Thank you.

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  9. Change account password every 90 days

    Can we get the option of changing the password of our Proton account every 90 days?
    This can be an extra check box in the "change password" settings.

    3 votes

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    0 comments  ·  Accounts  ·  Admin →
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  10. To be able to have a +1 account.

    Not everyone needs to add 5 people to an account but would like to save money when adding 1 additional. For example I believe it is important to share my password keeper with my wife. Love the service but also would love to have some flexibility in the plans. THX.

    41 votes

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    3 comments  ·  Plans  ·  Admin →
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  11. Allow paying a fixed amount of money to prevent account deletion

    I noticed that ProtonMail now has an inactive accounts policy. I have several accounts and I do not want to have any of them be deleted. I also cannot afford to pay for monthly subscriptions for each of them, and would not use any of the paid features.

    Instead, can we just have like a one-time payment to prevent the account from deleted? I would happily pay $1, $2, or even $5 one-time if I can ensure that ProtonMail will never automatically delete my account. If not, I will have to set myself a reminder to log in every few…

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  12. Unlicenced Admin Account

    Best practice is to have a separated dedicated unlicensed Admin account.
    I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.

    6 votes

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    0 comments  ·  Accounts  ·  Admin →
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  13. Tether Payments

    Payment method with TRC-20 Tether

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  14. Make Visionary accounts transferable

    Make non-lifetime visionary accounts transeferable. Since this type of account is no longer available for purchase one may one to pass it to somebody else when it is no longer needed by original owner.

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  15. Access Proton Mail desktop apps with Proton Pass Plus

    Right now the desktop mail client is only available to proton mail plus users.

    I'd like to be able to use it on my Proton Pass Plus account.

    Proton Pass Plus users get a lot of emails if they make use of the email aliases feature, so it would add more value to the service!

    1 vote

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  16. Reward for support system

    A win-win system: You can offer a membership for supporters - when they register and pay for example 8 €/month ( 1 € for you, 2 € fe for planting trees, 5 € for rewarding those who recommended protonmail to them - 5 level up). They get rewarded 1 € each from 5 level deep and each month can see exactly how much they care for others and support them. It needs few words or a little video to explain and connects people worldwide.
    Everyone can create an income of a few 100 € - or more - easyly.

    6 votes

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  17. Proton unlimited trial

    Proton unlimited trial

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  18. Multi-part recovery phrase

    Add a possibility to set up recovery phrase similar to shamir. Basically allow creation of up to five phrases and require at least three of them to successfully restore the account. This will help shifting from relaying on one specific phrase as it could be a security risk having a duplicate at multiple places.

    4 votes

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    1 comment  ·  Accounts  ·  Admin →
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  19. Check when older addresses were last used (+3m, +6m, +2yrs, etc.)

    I would like to know at any given time when older addresses I have were last used (without having to manually log this info).

    This would be very helpful so that I can delete addresses that seem to have no further usefulness and then I have more freedom to create other addresses.

    What do you think?

    1 vote

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  20. 3 votes

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    1 comment  ·  Payments  ·  Admin →
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