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  1. 7 votes
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    1 comment  ·  Payments  ·  Admin →
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  2. Rearrange Plans

    Here is the thing. We all come here for privacy, yes? Now, if I had to take a guess of users : the 5 services : the frequency of which one was used.

    I bet you, were looking at a dominant % on the ultimate plan, especially the 1-2yr deals. I don't think there are many people who only buy proton drive plus, as it is the same price as mail & calendar premium. They made Proton Pass relatively cheap, i think as low as $1.99 per m/o. The reviews on proton pass are high, and I think mail /…

    8 votes
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    1 comment  ·  Plans  ·  Admin →
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  3. Updating the storage capacity of an email accoun / Mise a jour de la capacité de stockage d'un compte mail

    Bonjour j'ai la version gratuite de protonmail et je devrais avoir droit a la capacité de stockage d'1giga octet or la mise à jour n'a jamais été faite pour mon compte qui ne m'offre que la capacité de stockage de 500 mo pourriez-vous mettre à jour la capacité de stockage de ma boîte mail?

    4 votes
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    0 comments  ·  Accounts  ·  Admin →
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  4. Merge proton accounts

    I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between

    11 votes
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    2 comments  ·  Accounts  ·  Admin →
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  5. Expert mode for security/recovery

    I love Proton and rely on it for email and password management. This makes my Proton account's security paramount, since this is the gateway to everything else now. That is why I have two security keys that protect access to this critically important account with unfishable 2FA. My password is kept offline, and is backed-up in various ways.

    Proton, however, seems to work against my efforts sometimes. I'm obligated to also use an authenticator app to use my security keys. Without asking, I'm suddenly opted-in to having recovery files downloaded to my trusted devices. Allow password reset from settings is…

    25 votes
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    4 comments  ·  Accounts  ·  Admin →
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  6. Make referal link work on a existing account

    Proton is mainly for the people who strive for privacy and security.

    The people here want to test, to see and to research for themselves in order to make the best choice and your referal system seems to counter that idea.
    The referal link work exclusivement for a new account that doesn't exist yet so the people can test the pro version first without trying the free first.

    3 votes
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    0 comments  ·  Accounts  ·  Admin →
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  7. Add message to add Network fees while making Crypto payments

    Since we are all new to Crypto payments , as a normal user we tend to make payments as displayed on screen. Proton could add an additional message saying to add network fees in addition to the amount displayed on screen. Also you can add Network address used for Crypto transaction, otherwise some may lose their transfers by making use of wrong network address

    1 vote
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    0 comments  ·  Payments  ·  Admin →
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  8. Account lockout option

    If somebody attempts to login to my account more than X number of times (user configurable), lock the account to protect it from an attack.
    In order to use this option, the user would have to download the recovery key and store it safely (outside proton pass!)

    5 votes
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    0 comments  ·  Accounts  ·  Admin →
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  9. Unusual login notifications

    If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.

    73 votes
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    1 comment  ·  Accounts  ·  Admin →
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  10. Forgotten password options vulnerability

    I clicked the "forgot password" option on the sign in page to test. After entering my email, it immediately prompted for a 12 word phrase.

    Immediately prompting for the phrase gives an attacker performing reconnaissance valuable information.

    All 3 options should be selectable regardless of which have been configured. This allows security through obfuscation. As the screenshots in this link show https://proton.me/support/reset-password

    This is for a situation where someone who knows my alternate email or phone number and tries to use them. If I haven't enabled them as options, it would be also good to then get a notification about…

    28 votes
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    0 comments  ·  Accounts  ·  Admin →
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  11. الدفع بواسطةمحفظةالبريد Mail Wallet Payment option

    يتم انشاء محفظةخاصةبلبريد الالكتروني وبموجبها يستطيع العظو ان يستقبل المدفوعات وكذالد يستطيع الدفع بموجب المحفظة

    0 votes
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    0 comments  ·  Payments  ·  Admin →
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  12. Purchase multiple plans under 1 account

    I currently have a Proton Business plan with x users. However, not all users require all the features that come with Proton business, and I would like to purchase a Mail Essentials plan. I cannot do this for some reason.

    I would like the ability to purchase different tiers of plans under the same account.

    60 votes
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    1 comment  ·  Plans  ·  Admin →
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  13. Pay monthly with Crypto for existing plans

    Add a crypto direct payment options and allow it of monthly payments and existing plans

    3 votes
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  14. Reduce the power of family plan admin

    If the access of the admin account of a proton family group is known to the attacker he could switch all email adresses to himself and abuse them. Try to login to amazon accounts or similar and resets passwords there too. The feature to control all emails in the group is to dangerous. Could you please optionally remove this.

    7 votes
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    1 comment  ·  Accounts  ·  Admin →
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  15. Mail Plus plan with shared domain

    Sharing a domain among several people is now very expensive.

    The Mail Plus plan is more than enough for most people, but sharing a domain is not possible with it. The cheapest plan for sharing a domain is Mail Essentials which is almost double the price of Mail Plus. That is a lot.

    I suggest adding one of these options:
    1. Add domain sharing to Mail Plus
    2. Make an affordable "bare essentials" family plan
    3. Add domain sharing as a paid add-on feature

    41 votes
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    4 comments  ·  Plans  ·  Admin →
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  16. customer benefit for existing clients

    there should be a plan for existing clients...for example you pay the full price year 1....year 2 5% discount....year 3 another 3% discount in addition to the 5% of the year 2 ...

    114 votes
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    2 comments  ·  Plans  ·  Admin →
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  17. Payment methods in Iran

    Please find an easy way to make payments in Iran

    3 votes
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  18. Synthetic Card creation (Privacy.com)

    Integrating protected cards with Privacy.com or equivalent service would be great to see :).

    323 votes
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    8 comments  ·  Payments  ·  Admin →
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  19. ACCEPT MONERO

    How a privacy based vpn doesn't accept privacy based cryptocurrency still in 2023?

    73 votes
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  20. Allow Purchasable Permanent Options

    I've brought this suggestion up before I knew about this feedback forum. I think allowing free users the ability to purchase permanent options such as additional storage at 1GB increments and additional calendars would be great for those looking to add more features without upgrading and potentially losing the "bonus" space when you downgrade.

    I am grateful that there was a recent upgrade from 1 calendar to 3 for free users, but I think an additional permanent purchase option would be helpful to both the customer and business sides of Proton.

    2 votes
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    1 comment  ·  Accounts  ·  Admin →
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