Accounts & payments
125 results found
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Black Friday
Bonjour,
Dans le cadre du black Friday, en novembre 2022, vous proposez une réduction de 40%. Ceci peut-il être envisagé pour ceux qui sont déjà abonnés?
Cordialement
Denis Peyrelade
4 votes -
Monthly payments for yearly plans
Spending close to €200 for a 2 year unlimited plan in one payment right now is difficult for many people, and I believe you would get much more uptake if you allowed purchase using a monthly installment method.
I, for one, was about to buy your Proton Unlimited package until I discovered that I'd have to spend almost €200 in one go to get it.
Offering a monthly payment subscription option is a sound business model in these times of financial strain, so please can I ask that you at least consider the idea?
Thank you!
97 votes -
Log in to User Voice with Proton Account
When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.
Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.
Then…
44 votes -
Éditions de facture dans un format valide dans l'union européenne / Invoice editions in a format valid in the European Union
-- FR --
Le format actuel des factures, n'est pas acceptable par les logiciels de comptabilité de l'union européenne (et probablement hors aussi). Ne mentionnant même pas la Taxe suisse en vigueur.Supporter un nouveau format de factures, valide dans l'union européenne ou au niveau mondial. Avec affichage de la Taxe appliquée et prise en charge du VAT Number.
-- EN --
The current format of the invoices, is not acceptable by the accounting software of the European Union (and probably outside too). Not even mentioning the Swiss tax in force.Support a new invoice format, valid in the European…
8 votes -
Share ProtonMail Plan for a family with multiple users
It would be nice to share my Proton Unlimited plan with my family.
Personally I don't need 500GB per person or 15 email addresses per person, and paying for those features person with a business account at a higher rate than the unlimited plan just doesn't make sense.
It would be nice to be able to enable the Multi User feature for an individual plan and allow them to allocate storage amounts and other resources to individual users as well as manage domain addresses. I could see charging a limited additional user fee for the account of $1 per additional…
11 votes -
Switch from .me to .com or vise versa
I created a new account and accidentally chose .me when I prefer .com
I'd like to be able to change this feature in my email settings.Also, I have another account that I wanted to switch to .me from .com.
Please add the option to swtich between .me and .com and vise versa.
Thank you!
20 votes -
Purchase additional storage
I think it would be nice if you could have the option to pay for the same plan but with an increased storage. For example an Unlimited plan, but with 2TB of storage instead of just 500GB.
99 votes -
Proton Plus upgrade tier
Please combine the Mail Plus and VPN Plus tiers to provide a mid-range upgrade level that covers small upgrades for both Mail & VPN, but less extensive than the full Premium option.
Thank you
14 votes -
More free filters
Add more free filters like at least 3 because free accounts only have 1 available filter and paid accounts have unlimited. I've also seen similar posts on here from 2016 of this issue and free accounts still only have 1 filter.
123 votes -
One time payment Storage Upgrade
One time payment for extra storage without having to pay for a monthly subscription ($100 per 1g - one time payment)
10 votes -
Seperate ProtonMail & ProtonVPN usernames
PROTONMAIL PLUS USER
I can't believe I have to ask ProtonMail for this!
Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.
Instead of going in that direction, ProtonMail does the opposite, but far worse.
As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.
Issues:
1. If you use ProtonVPN, this means you are using ProtonMail too.
2. Imagine…37 votes -
Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.
Minimum 5 GB Free Space for Basic Users. Users from Third World Countries can't afford to buy storage space at such high prices.
12 votes -
how can i merge my old free address with my plus account
i have an old free address and i purchased the plus which allows me 5 addresses. How can I merge my old address to be one of the 5 addresses
5 votes -
A cancel auto renewal option
Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed
30 votes -
Different passwords for mail, vpn, and drive
If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.
141 votes -
€1/$1 per month membership - provides 1 pm.me email address
It would be the ideal membership for those who just wanna support you but don't need any features that are not already in the free account. And I'm sure it would interest lots of people, €5 is a little steep for email when you don't need anything fancy and just appreciate the privacy ; )
718 votes -
Exclusive ProtonVPN servers for Visionary Plans
I think that ProtonVPN should offer exclusive servers for Visionary Plan users. I am a big advocate for everyone having access to a secure and private internet and communications, whether they can afford access or not. However, as a Visionary plan subscriber, I use Proton services for both personal use, as well as my business. Recent issues with ProtonVPN regarding with high loads for U.S. servers, due to people downloading video games, streaming netflix, etc., are very frustrating, especially when using the kill switch.
Visionary plan subscribers should have access to servers that free and plus accounts should not have…
4 votes -
personalized pricing plan
An option to choose exactly what the plan should include and what is not needed, with adjusted pricing.
I for example would be interested in IMAP/SMTP and one or two additional addresses, 5 however seem a bit too much. I also don't really need the increased message limit, custom domain, auto responder, storage increase and additional support.There is already the option to get more addresses or more domains, its only missing the option for less of those.
8 votes -
Offer discounts for long-term commitments.
I love protonmail but I am poor. $4.50/month is too much
1 year premium is €40. Offer 2, 3, 5 year plans for more discount.
I would buy five years upfront for $2/month
17 votes -
Offer White labelling for Proton Mail
I would love to be able to brand the login for my company protonmail account and unify the experience by letting my employees log in to their email by going to mail.mybrand.com
Or to quote one of your main competitors:
"When you order the whitelabel upgrade for your Premium account you can activate the Tutanota login on your own domain (a sub-domain), change the look of Tutanota according to your needs (e.g. corporate identity) and create contact forms for your clients. If you send confidential messages to external recipients, those recipients are also directed to your whitelabel domain."
40 votes
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