Accounts & payments
270 results found
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Offline "backup" codes
Similar or exactly how Google provides 10 Backup Codes for 2FA. It would be incredibly helpful to use Proton Services while on a customer site, or at a location where personal devices are disallowed.
2 votes -
Proposal for a Discount Program for NATO Veterans
Proposal Overview: I propose that Proton offers a special discount on its range of products and services to NATO veterans as a gesture of appreciation for their service and dedication. This initiative would provide veterans with secure and privacy-focused communication tools, supporting their post-service needs and recognizing their contributions.
Why This Discount Is Important:
Recognition of Service:
NATO veterans have committed themselves to protecting the values of freedom, security, and peace.
Offering a discount on Proton products is a meaningful way to acknowledge their sacrifices and show gratitude for their service.
Enhanced Security and Privacy:Veterans often value secure and…
1 vote -
dogecoin payments
Dogecoin is a faster and cheaper payment method than bitcoin
dogecoin is the future of payments.1 vote -
Profile pictures for Proton Mail
I went to add a profile picture and the option wasn't there, seems like a staple feature of making an account so Id be nice to have
3 votes -
Proton OAuth/OpenID/SAML so I can use Login with Proton in other sites
I'd like to have a private version of Oatuh and potentially other authentication methods for 3rd party apps that authenticate/authorize with Proton.
In my mind this service will allow me to, while authorizing the app, pick and choose the data I share, like email: email alias, name: a pass configured identity, and similar.7 votes -
Have an economy paid level of $10+/- per Year
$4.99 per month for the lowest paid account is ridiculous. And the recent offer of $1 per month...for just ONE month...is silly. BUT I would jump to join a paid BASIC account at a reasonable $1 per month -- $12 rather than $60 per year -- if for no other reason than to support the Proton site. --It is beyond me why Proton has never had a basic $10+/- a year account level for people who justifiably balk at a ridiculous $60 for features little beyond those of a free account.
There are people out here who want to support…
4 votes -
1 vote
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Let the users delete the contact keys
Please consider to let the users delete the contact keys which are not used anymore (or have been created but never used) from the list of the availabe one, same as already allowed for the PGP keys which can be imported/exported/deleted.
4 votes -
Automate plan right-sizing when renewing
It would be good for protonmail to see what features someone really uses, and suggest the correct plan automatically instead of forcing them to renew things I don't use at a very high price. Right now, you are only doing this for upgrades.
I need a plan for 3 users with several custom domains for one of the users. I have zero need for Drive, VPN, Calendar, Wallet, and all other options you are pushing onto Unlimited subscribers (which you can easily see). One reasonable option today would be multiple email plus account (with additional custom domains for one of…
3 votes -
Support bigger Family’s trough the family plan
There should be an option to add more family members and you pay a certain amount more 1Password already does this and this is why I we can’t move over to proton from other services like 1Password.
Support told me to try a business plan but when you try to configure that for 7 people and with the same features as the proton family plan has then it just gets way to expensive.
9 votes -
Stop being a greedy subscription-pushing enterprise
- Stop pushing Unlimited on already paying customers. Proton mail is a good product and I'm SICK of constantly being told that paying 2x a month for products I don't want is a great deal.
- Barring existing customers from black friday deals sucks. The only "deal" offered to me is to pay you more money (unlimited plan), where as new customers can get an actual deal on proton mail.
I know you aren't going to do anything about this, I just want to voice my frustration. Apparently using only one Proton product isn't good enough. Did it occur to you that…
44 votes -
Ola, para uma empresa com todas a segurança, nao temos como falar com voces. Isto inapropriado. como falo com voces?
Ola, para uma empresa com todas a segurança, nao temos como falar com voces. Isto inapropriado. como falo com voces?
1 vote -
allow users to buy services à la carte
Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.
The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.
21 votes -
Account renewal issues
I got an email from Proton to renew my account that included:
"Just log in at mail.proton.me, then go to Settings → Dashboard → Payment methods → Add payment method."
There is no "Payment Methods" entry in the menu.You have to guess which plan you currently have (I didn't remember), then go in and add a new credit card since it won't let you update the expiration date on the existing entry.
1. State clearly what the current account plan is
2. Allow updating of credit card info without reentering everything
3. Show when the account expires or how much…4 votes -
Allow deletion of primary payment method when credit balance exceeds subscription renewal cost
Enable users to delete their primary payment method if their available credit balance is greater than the automatic renewal cost of their subscription.
1 vote -
Proton SPAM
Idea:
To NOT spam advertisements to existing Unlimited PAYING CUSTOMERS through popups on your apps. I do not need to log in to my OS to be confronted with a popup advertisement for "Hey Upgrade to Duo for $$.$$ pcm" when Proton VPN starts, or have "Duo Upgrade" icons littered through the application. I only use the service for myself.50 votes -
Integrate the ability to change the email profile photo
Integrate the ability to change the email profile photo
3 votes -
"Unlimited" Domains
To compete with Google Workspace you should give the higher priced plans "unlimited" domains. Workspace has a limit of 600 domains - even if you set the limit at 50 or 100 you're giving us more than the current limits of 10 or 15. This should particularly apply to Visionary customers who are currently limited to 10. I can't imagine the expense to Proton for additional custom domains is very high, the mechanisms are already built out.
4 votes -
I wish we could change our email addresses. No other email service offers this option. Would be amazing alternative to deleting an email.
I wish we could change our email addresses. No other email service offers this option. Would be amazing alternative to deleting an email.
1 vote -
Option to Delete Organization Created
It would be great to have the ability to delete the organization you have created in case of hypothetically a bankruptcy or similar situations.
3 votes
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