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How can we improve our accounts settings, payments or plans?

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348 results found

  1. If we were able to buy single addresses for ProtonMail. For example, you could set it like; Buy 1 address for $5.00 - One time payment.

    If we were able to buy single addresses for ProtonMail. For example, you could set it like; Buy 1 address for $5.00 - One time payment. It would be really helpful instead of those who don't need 5 addresses but only 1 extra address.

    7 votes
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    1 comment  ·  Plans  ·  Admin →
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  2. Pro version should have 5 emails + 5 users

    I have been a protonmail for less than a week and I love it! So much so that I upgraded to pro so that I can give my wife an email account where we can communicate and share private info.

    To my surprise, the 5 emails in pro are only that, 5 emails. I cannot manage or assign additional users the emails that I have created.

    This was very frustrating to me because if I want to create users I have to upgrade to visionary, which I will not do for a family of 2.

    I would like to request…

    31 votes
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    3 comments  ·  Plans  ·  Admin →
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  3. A new plan and different service.

    Hi,

    It's been told very hundred times but a plan between Free and Paid allowing one account to be used with own domain for a more affordable price. And second feature I'd ask would be Swiss hosted (aka government doesn't ask handing over of data too easy) hardened classic email service because not every account in a website needs utmost privacy since communicates with regular emails mostly. (for example a customer service email). And using IMAP and SMTP would be plus for these accounts.

    3 votes
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    0 comments  ·  Plans  ·  Admin →
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  4. please add fido u2f support. not only OTP.

    2FA: please add fido u2f support. not only OTP.

    93 votes
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    5 comments  ·  Accounts  ·  Admin →
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  5. Sent with ProtonMail Secure Email

    Sent with ProtonMail Secure Email discount for paying users:

    It would be great if paying users of protonmail would get a reward when they leave the signature "Sent with ProtonMail Secure Email" turned on, which is advertising the protonmail brand, for example by giving those paying protonmail-users some extra free storage space 1GB? or a bit more? That's up to the team and how much you guys think you could give users.

    Would be awesome :)

    8 votes
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    1 comment  ·  Other  ·  Admin →
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  6. Disable login from some/all alias addresses

    I would like for it to be possible to disable login using some or all the alias names, so that it is only possible to log into protonmail by using my original login name, which I set up when opening my account, and which I keep secret.

    139 votes
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    20 comments  ·  Accounts  ·  Admin →
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  7. Link already existing ProtonMail addresses to your current account address.

    Being able to link already existing ProtonMail addresses to your current account address, thus making it easier to manage multiple ProtonMail Accounts.

    44 votes
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    8 comments  ·  Accounts  ·  Admin →
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  8. Be able to change Username

    Right now if I sign up as username@protonmail.com, there's no way to change it, for instance to user.name@protonmail.com. Even though u.serna.me@protonmail.com and use.rname+change@protonmail.com already goes to username@protonmail.com.

    Seems like we should be able to change this if we like!

    14 votes
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    7 comments  ·  Accounts  ·  Admin →
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  9. Temporarily store 2-step verification

    As it’s already (welcome) extra work to enter two passwords, could 2-step verification be implemented so that known devices would only need to be verified again every 30 days or so?

    At the moment, with 2-step verification enabled, even a page reload triggers triple authentication, which makes the added security a poor experience.

    661 votes
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    51 comments  ·  Accounts  ·  Admin →
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  10. An ideal to stop fishing site

    Add a new functionnality where in the settings you can edit a sentence that will be stored encrypted.
    It will only be decrypted and shown to you after your enter your login password but BEFORE you enter the mailbox password.
    This way if the network is compromised and you end up on a protonmail fishing site, you will only have given the login password and NOT the mailbox password.
    This will be especially helpfull when a tor address will be made available.

    168 votes
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    3 comments  ·  Accounts  ·  Admin →
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  11. Accept payments via Apple Pay

    Please allow us to pay via Apple Pay and also to pay for a year instead of just a month.

    19 votes
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    0 comments  ·  Payments  ·  Admin →
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  12. Support e-bills (e-bill.ch) for easy payments

    Would make it easier to pay from a PostFinance account, for example. I don't have a credit or debit card, and need to transfer money to PayPal. I realise this is only useful for few people in Switzerland though.

    5 votes
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    0 comments  ·  Payments  ·  Admin →
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  13. Login using SSO

    Allow employees to login using central user repository such as AD or OneLogin, typically using SAML.

    29 votes
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    2 comments  ·  Accounts  ·  Admin →
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  14. 50 cents for 500 MB

    Many have already written about better pricing. From what I read, it was either too complicated (option of many choices, for eg. for tags and so on) or the choice was too basic. What I suggest is, everyone should pay what they "can" and "need". For every 50 cents, the user should get more space and for the sake of simplicity, please make the tags available for all paying users.
    Ofcoarse, paying 50 cents is a very small about, but a yearly charge would translate to 6$ a year. If that is yet too small, make it 12 $ for…

    9 votes
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    1 comment  ·  Plans  ·  Admin →
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  15. More payment options

    I see protonmail accept paypal, credit card and bitcoin as payment option. But you have traffic from many countries like China, Germany, France, Brazil, India, Russia and so on. We are Payssion, a payment service provider, we'd like to offer you global payments like webmoney, Alipay, sofort and so on which has a higher coverage in these countries and do not have chargeback. Our payment options are really suitable for your customers from all over the world. Hope you can consider it.

    13 votes
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    1 comment  ·  Payments  ·  Admin →
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  16. Protonmail is too expensive. Offer the option to buy features for life

    I find paying 4 euros per month too expensive.
    I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.

    5,618 votes
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    109 comments  ·  Plans  ·  Admin →
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  17. Hello! I like my protonmail, i want pay... But 48 € is expansive for me. You must have a chip payment with small upgrade for keep long time

    Hello! I like my ProtonMail, i want pay... But 48 € is expansive for me. You must have a chip payment with small upgrade, for keep a long time this mail !

    Thank you everybody

    Me.

    1 vote
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    0 comments  ·  Plans  ·  Admin →
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  18. Wrong password limit

    I suggest to add incorrect password limits.

    a) For IP - eg. 5 incorrect passwords in 20 minuts from one IP will block logging in to ANY account from that IP for eg. 30 minutes.
    b) For account (configurable in account settings) - X incorrect passwords in Y minutes/hours will block logging in from ANY IP not added to whitelist (in account settings) for Z minutes/hours and send notification to recovery email.

    c) After successful login show warning if there were any login attemps (invalid password).

    189 votes
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    2 comments  ·  Accounts  ·  Admin →
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  19. All session logout cmd and session time limit expiry

    I'd like a command facility where we can log out of all open sessions, similar to that google offers. I'd also like a session expiration timelimit option... i've left my protonmail account open in a browser and come back several days later to hit refresh only to find that it refreshes fine without requesting login details again.

    Personally, for a service that is about privacy retention.. these seem like massive oversights and at the very least a session inactivity logout feature should be in place... think along the lines of payment gateways and how sessions expire if you're inactive for…

    38 votes
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    2 comments  ·  Accounts  ·  Admin →
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  20. Custom plans

    Instead of having a Plus, with a fixed number of custom domains and adresses, let users build their own paid plan.
    Some may only want more space, without the other extras, or something else

    53 votes
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    2 comments  ·  Plans  ·  Admin →
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