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Accounts & payments

288 results found

  1. Integrate Standard Notes Premium plan with Proton Unlimited

    Hopefully I'm not being greedy, but wouldn't it be possible to integrate the premium features of Standard Notes, which are absolutely brilliant, with Proton Unlimited? In my opinion, it feels appropriate now that SN is part of the Proton family, and, in fact, it already works that way in the case of SimpleLogin.

    1,087 votes

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    57 comments  ·  Payments  ·  Admin →
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  2. Longer Paid Plans - say 3 and 5 Years options

    Provide LONGER PAID PLANS, 3 and 5 years options would be nice.

    Pricing should of course be decreasing the longer the purchased plan.

    This reduces our exposure as customers to random pricing increase every 1 or 2 years, and Proton gets a nice and loyal captive paid membership base to who you can sell other services.

    338 votes

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    8 comments  ·  Accounts  ·  Admin →
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  3. Block Account Logins from Email Aliases

    You are currently able to log in to a Proton service using any of your email aliases. A user should have the option to disable account logins for anything other than their original account username.

    65 votes

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    0 comments  ·  Accounts  ·  Admin →
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  4. Stop being a greedy subscription-pushing enterprise

    1. Stop pushing Unlimited on already paying customers. Proton mail is a good product and I'm SICK of constantly being told that paying 2x a month for products I don't want is a great deal.
    2. Barring existing customers from black friday deals sucks. The only "deal" offered to me is to pay you more money (unlimited plan), where as new customers can get an actual deal on proton mail.

    I know you aren't going to do anything about this, I just want to voice my frustration. Apparently using only one Proton product isn't good enough. Did it occur to you that…

    74 votes

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    7 comments  ·  Plans  ·  Admin →
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  5. Proton SPAM

    Idea:
    To NOT spam advertisements to existing Unlimited PAYING CUSTOMERS through popups on your apps. I do not need to log in to my OS to be confronted with a popup advertisement for "Hey Upgrade to Duo for $$.$$ pcm" when Proton VPN starts, or have "Duo Upgrade" icons littered through the application. I only use the service for myself.

    80 votes

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    5 comments  ·  Accounts  ·  Admin →
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  6. Number for devices

    Please add the number of devices connected to the account instead of going to the website because there are 10 devices available in the VPN Plus package and I don't know how many are connected. Please add in all apps the device address with the ability to add a name and the ability to control it like logging out.

    22 votes

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    4 comments  ·  Accounts  ·  Admin →
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  7. Allow security key 2FA without setting up OTP 2FA

    I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.

    212 votes

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    Started  ·  13 comments  ·  Accounts  ·  Admin →
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  8. support long term users

    All deals seem to be for new users. Proton should also offer discounts for users who have stuck with the company for multiple years.

    24 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. Picture for your account

    For Your Proton Account you should have a custom profile picture and you can keep it blank if you want

    104 votes

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    5 comments  ·  Accounts  ·  Admin →
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  10. Pay per GB

    Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.

    Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.

    The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user…

    62 votes

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    8 comments  ·  Payments  ·  Admin →
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  11. Show the Proton account creation date in the settings

    To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D

    102 votes

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    1 comment  ·  Accounts  ·  Admin →
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  12. See storage usage

    it can be good to see storage usage, group by app, by folders for proton mail, by category in proton drive, by vault in proton pass, etc...

    maybe take some inspiration from https://apps.kde.org/fr/filelight/ or another tools dedicated to storage management

    33 votes

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    1 comment  ·  Accounts  ·  Admin →
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  13. allow users to buy services à la carte

    Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.

    The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.

    42 votes

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    1 comment  ·  Plans  ·  Admin →
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  14. I would very much like to have My preferred icon rather than mere initials on My account.

    All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.

    123 votes

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    1 comment  ·  Accounts  ·  Admin →
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  15. Family Plans - I have 7 people in my family - can we increase beyond 6?

    I have 7 people in my family - can we increase beyond 6?

    100 votes

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    9 comments  ·  Plans  ·  Admin →
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  16. Allow purchasing subscriptions as a gift

    I want to be able to gift ProtonMail subscriptions to my family members, but there doesn't seem to be an option to do this currently.

    26 votes

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    2 comments  ·  Payments  ·  Admin →
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  17. Disable login for aliases

    Implement the option to choose which aliases are allowed to login in the Proton ecosystem. I mean the aliases that are created with Proton Mail, not with SimpleLogin.

    89 votes

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    2 comments  ·  Accounts  ·  Admin →
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  18. Change primary email

    The ability to swap the primary default used email under a user e.g in Joe he has joe@exp.com and moe@exp.com, Joe accidentally set his default email to what he had at the time moe@exp.com but now wants to use his new joe@exp.com, is it possible for Joe to change this

    22 votes

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    1 comment  ·  Accounts  ·  Admin →
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  19. Appropriate fees should be determined specifically for countries with high inflation.

    In countries with high inflation, paying with Dollars or Euros costs too much compared to the currency of that country. For such countries, special low fees must be determined and payment must be made in the local currency.

    52 votes

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    4 comments  ·  Plans  ·  Admin →
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  20. Unusual login notifications

    If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.

    148 votes

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    4 comments  ·  Accounts  ·  Admin →
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