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Accounts & payments

238 results found

  1. Integrate Standard Notes Premium plan with Proton Unlimited

    Hopefully I'm not being greedy, but wouldn't it be possible to integrate the premium features of Standard Notes, which are absolutely brilliant, with Proton Unlimited? In my opinion, it feels appropriate now that SN is part of the Proton family, and, in fact, it already works that way in the case of SimpleLogin.

    340 votes

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    7 comments  ·  Payments  ·  Admin →
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  2. Longer Paid Plans - say 3 and 5 Years options

    Provide LONGER PAID PLANS, 3 and 5 years options would be nice.

    Pricing should of course be decreasing the longer the purchased plan.

    This reduces our exposure as customers to random pricing increase every 1 or 2 years, and Proton gets a nice and loyal captive paid membership base to who you can sell other services.

    224 votes

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    4 comments  ·  Accounts  ·  Admin →
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  3. Allow security key 2FA without setting up OTP 2FA

    I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.

    117 votes

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    Started  ·  8 comments  ·  Accounts  ·  Admin →
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  4. Show the Proton account creation date in the settings

    To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D

    76 votes

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    1 comment  ·  Accounts  ·  Admin →
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  5. Proton SPAM

    Idea:
    To NOT spam advertisements to existing Unlimited PAYING CUSTOMERS through popups on your apps. I do not need to log in to my OS to be confronted with a popup advertisement for "Hey Upgrade to Duo for $$.$$ pcm" when Proton VPN starts, or have "Duo Upgrade" icons littered through the application. I only use the service for myself.

    31 votes

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    6 comments  ·  Accounts  ·  Admin →
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  6. Picture for your account

    For Your Proton Account you should have a custom profile picture and you can keep it blank if you want

    57 votes

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    3 comments  ·  Accounts  ·  Admin →
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  7. Stop being a greedy subscription-pushing enterprise

    1. Stop pushing Unlimited on already paying customers. Proton mail is a good product and I'm SICK of constantly being told that paying 2x a month for products I don't want is a great deal.
    2. Barring existing customers from black friday deals sucks. The only "deal" offered to me is to pay you more money (unlimited plan), where as new customers can get an actual deal on proton mail.

    I know you aren't going to do anything about this, I just want to voice my frustration. Apparently using only one Proton product isn't good enough. Did it occur to you that…

    25 votes

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    3 comments  ·  Plans  ·  Admin →
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  8. I would very much like to have My preferred icon rather than mere initials on My account.

    All other places I have been allowed Me to personalize the icon, but I see no way to upload an image to use, and would like very much for that to be an option.

    90 votes

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    1 comment  ·  Accounts  ·  Admin →
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  9. Family Plans - I have 7 people in my family - can we increase beyond 6?

    I have 7 people in my family - can we increase beyond 6?

    71 votes

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    6 comments  ·  Plans  ·  Admin →
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  10. Unusual login notifications

    If somebody attempts to login to my account from an unusual location, I'd like to receive an email to a couple of email addresses: 1 my proton email; 2 an alternate email (e.g, gmail). Another alternative is receiving an SMS.

    120 votes

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    3 comments  ·  Accounts  ·  Admin →
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  11. Pay per GB

    Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.

    Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.

    The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user…

    30 votes

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    1 comment  ·  Payments  ·  Admin →
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  12. Appropriate fees should be determined specifically for countries with high inflation.

    In countries with high inflation, paying with Dollars or Euros costs too much compared to the currency of that country. For such countries, special low fees must be determined and payment must be made in the local currency.

    36 votes

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    4 comments  ·  Plans  ·  Admin →
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  13. Allow purchasing subscriptions as a gift

    I want to be able to gift ProtonMail subscriptions to my family members, but there doesn't seem to be an option to do this currently.

    10 votes

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    1 comment  ·  Payments  ·  Admin →
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  14. Standard Notes monthly subscription

    I really want to try the Standard Notes subscription for 1 month to see if it fits with my day-to-day needs, however it does not offer a monthly subscription (and €90 is a bit expensive for a trial)

    31 votes

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    0 comments  ·  Plans  ·  Admin →
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  15. Disable login for aliases

    Implement the option to choose which aliases are allowed to login in the Proton ecosystem. I mean the aliases that are created with Proton Mail, not with SimpleLogin.

    38 votes

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    1 comment  ·  Accounts  ·  Admin →
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  16. customer benefit for existing clients

    there should be a plan for existing clients...for example you pay the full price year 1....year 2 5% discount....year 3 another 3% discount in addition to the 5% of the year 2 ...

    111 votes

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    4 comments  ·  Plans  ·  Admin →
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  17. Provide a way to share my proton premium vpn subscription login without sharing my other proton services (mail, calendar, files, passwords,

    I bought premium and share with family but I don't want them to see my calendar which I use or my emails which I could use. I've been using the calendar on a free account, but it would be nice to have premium and I don't want to pay twice. ProtonVPN and other vpns allow multiple connections at once and often encourage sharing, but it's hard to share protonvpn if you have to share your emails too.

    Ideas for how to implement:
    - You could make it so that you can invite a friend account to proton premium from a…

    14 votes

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    0 comments  ·  Accounts  ·  Admin →
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  18. Block Account Logins from Email Aliases

    You are currently able to log in to a Proton service using any of your email aliases. A user should have the option to disable account logins for anything other than their original account username.

    7 votes

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    0 comments  ·  Accounts  ·  Admin →
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  19. Purchase multiple plans under 1 account

    I currently have a Proton Business plan with x users. However, not all users require all the features that come with Proton business, and I would like to purchase a Mail Essentials plan. I cannot do this for some reason.

    I would like the ability to purchase different tiers of plans under the same account.

    60 votes

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    4 comments  ·  Plans  ·  Admin →
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  20. Paid plans should provide option to hide promotional ads

    Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.

    178 votes

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    40 comments  ·  Accounts  ·  Admin →
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