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How can we improve our accounts settings, payments or plans?

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320 results found

  1. Share ProtonMail Plan for a family with multiple users

    It would be nice to share my Proton Unlimited plan with my family.

    Personally I don't need 500GB per person or 15 email addresses per person, and paying for those features person with a business account at a higher rate than the unlimited plan just doesn't make sense.

    It would be nice to be able to enable the Multi User feature for an individual plan and allow them to allocate storage amounts and other resources to individual users as well as manage domain addresses. I could see charging a limited additional user fee for the account of $1 per additional…

    229 votes
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    18 comments  ·  Plans  ·  Admin →
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  2. more free filters

    Add more free filters like at least 3 because free accounts only have 1 available filter and paid accounts have unlimited. I've also seen similar posts on here from 2016 of this issue and free accounts still only have 1 filter.

    91 votes
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    20 comments  ·  Plans  ·  Admin →
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  3. It would be a great help to allow payments for a 1 or 2 year plan in monthly installments, rather than 1 lump sum. Please consider?

    Spending close to €200 for a 2 year unlimited plan in one payment right now is difficult for many people, and I believe you would get much more uptake if you allowed purchase using a monthly installment method.

    I, for one, was about to buy your Proton Unlimited package until I discovered that I'd have to spend almost €200 in one go to get it.

    Offering a monthly payment subscription option is a sound business model in these times of financial strain, so please can I ask that you at least consider the idea?

    Thank you!

    31 votes
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    3 comments  ·  Payments  ·  Admin →
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  4. Multiple Two Factor Methods

    It would be great to have backups for multi-factor methods like YubiKeys or TOTP. This is offered in other services like Tutanota.

    44 votes
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    1 comment  ·  Accounts  ·  Admin →
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  5. Add Profile Picture

    Finally add profile pictures since B2B on proton is worse due to that?

    Like what am i paying for, people ask for this feature years and years already. If i don't see any changes i'm quitting Proton. Brand identity & a logo/face builds already trust with emails - especially in the B2B side.

    17 votes
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    1 comment  ·  Accounts  ·  Admin →
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  6. Unified Inbox / All Inboxes on Mobile App with Multiple Accounts

    This feature is available in almost every other mail client in existence on either mobile or desktop.

    If we have multiple mailboxes there is an option to see a unified Inbox on the Mobile App without needing to switch between accounts.

    This can also apply to sent items.

    I would allow the user to customise which accounts feature in the "All Inboxes"

    Furthermore although this might belong in a separate feature request. It would be very helpful to be able to disable certain e-mail addresses in the same way we can using the Proton Mail Bridge "Split Addresses" feature.

    Thanks.

    11 votes
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    2 comments  ·  Other  ·  Admin →
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  7. Protonmail Account = Uservoice account

    When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.

    Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.

    Then…

    17 votes
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    2 comments  ·  Accounts  ·  Admin →
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  8. make every account have a pass key instead of a password

    6 votes
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    1 comment  ·  Accounts  ·  Admin →
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  9. Hello

    Hello all

    1 vote
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    1 comment  ·  Other  ·  Admin →
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  10. Allow us to switch .me to .com or vise versa

    I created a new account and accidentally chose .me when I prefer .com
    I'd like to be able to change this feature in my email settings.

    Also, I have another account that I wanted to switch to .me from .com.

    Please add the option to swtich between .me and .com and vise versa.

    Thank you!

    16 votes
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    2 comments  ·  Accounts  ·  Admin →
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  11. Please add bitcoin payment

    Please add bitcoin payment

    1 vote
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    1 comment  ·  Payments  ·  Admin →
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  12. Cloud storage plans

    I think it would be nice if you could have the option to pay for the same plan but with an increased storage. For example an Unlimited plan, but with 2TB of storage instead of just 500GB.

    32 votes
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    0 comments  ·  Plans  ·  Admin →
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  13. Payment via Cryptocurrency

    I think having cryptocurrency as a payment method would provide more privacy to the user if Proton wants to push the idea of privacy. Accepting anonymous cryptocurrency like Monero would allow Proton to get more users and provide a safe, secure, and private method of payment.

    3 votes
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    2 comments  ·  Payments  ·  Admin →
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  14. I have been using Protonmail(PRADHYUMNA@PROTON) as my primary email address for almost 7 and half years now. I deserve to be upgraded folks.

    Long Time User

    PRADHYUMNA@PROTONMAIL.COM

    6 votes
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    1 comment  ·  Accounts  ·  Admin →
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  15. upgrade me

    Can I get an update? How much would it be?

    1 vote
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    2 comments  ·  Payments  ·  Admin →
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  16. Unlimited accounts for catch-all email addresses

    I am a premium paying member of proton mail who uses a catch-all email domain.

    I use many prefixes such as:
    moving@address.com
    apartment@address.com
    work@address.com
    personal@address.com
    name@address.com
    etc.

    In order to send email from these addresses, I must have accounts for them. This is very annoying as I have to repeatedly create and delete these accounts in order to stay under the 15 account limit.

    On my own domain, I should have unlimited addresses.

    This would very helpful and would solve one of my biggest annoyances with proton.

    5 votes
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    0 comments  ·  Accounts  ·  Admin →
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  17. Standalone VPN addon

    Make it possible to add just the VPN subscription to a user account as an addon – a separate subscription from the main proton.me a subscription.

    • Users with free accounts who only want VPN would be able to pay just for the VPN and not for additional mail and drive features they do not need.

    • In organisations (or possibly in the future, Families) administrators could add VPN subscriptions only to certain accounts, without the need to switch the entire org/family to a higher subscription tier.

    • Users who only require premium VPN service for shorter periods of time (travellers) would be…

    3 votes
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    0 comments  ·  Accounts  ·  Admin →
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  18. Separate login option for vpn and mail ! not good for security

    It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.

    9 votes
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    0 comments  ·  Accounts  ·  Admin →
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  19. Pricing for Turkey

    Please add reasonable prices for Turkey.

    3 votes
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    0 comments  ·  Payments  ·  Admin →
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  20. Top Biography Writing Services

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    3 votes
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    4 comments  ·  Other  ·  Admin →
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