Accounts & payments
317 results found
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Offer multi-year family accounts
When I had a solo account I could enroll for 4 years straight, now that I have a family plan I can only pay once a year. I would like to show my commitment for longer (2 or 4 years or more) and get a discount. Not necessarily a lifetime membership but more than 12 months...
3 votes -
Adjust prices for 3rd-world economies
Direct conversions from USD are ridiculously expensive.
Your discounted 1st year plan costs more than most graduates earn in a month.
71 votes -
Shared folders for proton drive with business plans
Add shared Folders or a Common proton drive for all proton users within a business plan of one company.
It would be great to have a company wide proton drive where ieach folder can have access rights for a List of users.
15 votes -
Lifetime Family Plan
I like the idea of the lifetime plan, but what I miss is the option to "merge" several lifetime plans. Especially on the password manager, I see this as a missing feature because we currently have a family plan to be able to have shared vaults and I would love to switch everybody to a lifetime plan but then we can no longer share a vault. I find it quite unfortunate as the lifetime plan covers all the basics and would then allow ever family member to buy add-ons as needed (e.g. more storage space), but this way it limits…
7 votes -
Implement double blind armadillo for payments
I am not hip on all the latest advancements in private payments, but double blind armadillo seems to be the best bet for still accepting credit cards but obfuscating payment details while recording that the payment itself was made for that account. It should prevent tying an account back to a payment method. I don't believe it's perfect but it seems better than stripe and is worth investigating.
3 votes -
Benefits + locking in long term users
I was thinking of a good and healthy way for both users and company to support long term users.
I got to this idea.
Every year a customer has a subscription they get 1% more lifetime discount. (Until the subscription is cancelled)
So after 1 year you get 1%
2 years 2%
That goes up to a maximum for example 25% after being a loyal customer for 25 years.
Or 50% after 50 years that's up to the company what they feel good about.If you cancel your subscription once (or can't pay it) you lose all the build up…
16 votes -
Modular bundles for PLUS users
Hi, I love your services! I'm currently using Proton Mail Plus and I'd like to suggest a "Modular Bundle" system.
It would be amazing if we could pick and choose additional services (like Proton Pass) and add them to our existing Plus plan with a loyalty discount (e.g. 40%). Currently, the jump to the Unlimited plan is quite big if someone only needs two specific services.
Allowing us to customize our plans would be a game-changer for the community!
Thanks for your hard work,
4 votes -
Increase subscription duration options
Diving fully into the Proton ecosystem can be a large commitment and I think Proton should consider much longer-term subscription package options for those customers who want to more confidence about committing deeply by intertwining their accounts, passwords, payments, long-term security plans, etc., rather than hoping a more frequent due date cycle doesn’t happen to land on a time of hardship. 5 or 10 year options would be great but, at very least, some kind of ‘stand off’ or buffer alternative for adding multi-year bundles early would be nice, too.
2 votes -
VPN/alias pricing only. Dont need drive, calendar and 500 GB
How about a VPN plan for a couple of bucks. I have a plan but run free VPN and it breaks some sites. The next cheapest is around $15 CAD with a bunch of add-ons that I dont really need.
How about VPN for $3ish and get half of the servers?
Thanks Love of love from CAD.2 votes -
Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
This would assure that users can do a recovery, even if the 1st/primary email is not available at any particular time.15 votes -
allow users to buy services à la carte
Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.
The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.
166 votes -
Stop advertising recovery options as 'Security'
Just got another mail to add recovery options to my account in order to increase 'security' or 'safety'. I don't know in which dimension adding another attack vector to the account increases account security in any way. Yes, regular users forget passwords but that doesn't mean you have to advocate for watering down account security on a mass scale, because:
- users who usually forget their passwords also squander around with recovery keys
- users who use other means of recovery (additional e-mail accounts and so on), also usually have bad account security for those recovery methods.
Please rephrase this properly and…
8 votes -
easier access to my account management
I'm getting confused how difficult it is to access the management of my account, to see for instance my subscription plan.
I have received an e-mail tell me my plan has been renewed and there is a link to go to a dashboard to be able to cancel or adjust my plan.
Until here everything is fine but when I click on the link I'm redirected to a web page with all the apps and no where I can access my account...
Tried a random app to see if I can access my account, selected calendar but it was the…7 votes -
Cheaper mail plus tiers (5-10GB)
I just migrated from a Gmail account I've had for 12+ years and noticed a big gap in the current plans.
My Gmail only had 3GB of data. The free plan (500MB) isn't enough for a migration, but jumping straight to 15GB is overkill. It's a bit of a hurdle for those who want to support Proton but don't need that much space.
Could we get smaller tiers, like:
• 5 GB for ~$1/mo
• 10 GB for ~$2/moThis would let users start with a plan that actually fits and upgrade naturally as they grow. If you think the…
2 votes -
Unlimited hide-my-email aliases in all plans
When considering to offer an additional value to users, the free Proton Mail plan should include unlimited hide-my-email aliases. This will distinct you from other mail providers. At the moment it is rather annoying that aliases are limited to 10 aliases.
39 votes -
3 votes
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accountless lumo+ with per session payment
Over time i noticed all Freemium AI to get shorter and shorter chat time until token limit is hit.
Maybe because of economic reasons its capped more, but maybe also because e.g. Reasoning (or other features), takes up more tokens.Either way I totally understand AI Usage should be payed for. What keeps me from doing it via Lumo+ right now is two things.
First of all payment needs to be fully anonymous e.g. by supporting truly anonmous payment options. I do understand that is the case with proton.
But the second thing is really as important, because how AI…
3 votes -
Be able to add Meet only, since I already paid for Mail.
I want to subscribe to Meet but it comes with Mail, that I already have. Seems to double the price.
2 votes -
Secure Storage for Certification Documents
I use Proton services to keep important documents secure. Has anyone created a good folder structure for storing professional certification records like CMA exam registrations, payment receipts, certificates, and study notes?
I'd love to know how others keep everything organized.
2 votes -
Provide real robust admin capabilities for Duo and Family plans
Currently Family and Duo plans primarily function as a consolidated billing method rather than providing robust group administration.
When compared to other providers, these plans lack true administrative capabilities. It would be beneficial to for example have the ability to:
- Add custom domains and create users directly within the plan, rather than relying on inviting existing Proton users first then assigning them alias for the customer domain.
- Manage users up to the plan limit directly through the admin dashboard; avoid problems with anti-abuse algorithms where you are forced to first create free proton plan users and invite them.
- Perform basic…
3 votes
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