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Accounts & payments

176 results found

  1. Paid plans should provide option to hide promotional ads

    Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.

    221 votes

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    46 comments  ·  Accounts  ·  Admin →
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  2. Customer service phone number h

    I need a contact phone number for anyone at proton its imperative I speak to a human being not a machine

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  3. Pay in Canadian Dollars

    Allow to pay in CAD dollars.

    5 votes

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    0 comments  ·  Payments  ·  Admin →
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  4. Price is too high for Indian users !

    Proton mail services is not made for Indian users, the average indian users salary is 250$ USD, per month or less than that so people can not afford the price for protonmail and drive

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  5. Allow adding a second paypal payment method or updating/deleting current

    I used my Paypal account to pay for my Proton account. I updated my Paypal credentials with anonymous login. I can not either change the Paypal credentials or delete the Paypal payment method. I have to add a card to allow me to change Paypal account. This is not ideal.

    Please allow Paypal information update or add a second Paypal method.

    Thank you.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  6. Purchase multiple plans under 1 account

    I currently have a Proton Business plan with x users. However, not all users require all the features that come with Proton business, and I would like to purchase a Mail Essentials plan. I cannot do this for some reason.

    I would like the ability to purchase different tiers of plans under the same account.

    64 votes

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    4 comments  ·  Plans  ·  Admin →
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  7. more drive space for proton Unlimited Users

    Make it possible for Proton Unlimited Users to customize their plan, especially regarding Drive Space - e.g. from 510GB to 2TB)
    -> Of course with a price increase

    1 vote

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    0 comments  ·  Plans  ·  Admin →
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  8. Mix and Match Paid Services

    It would be nice to have the ability to purchase 2-3 services as a bundle rather than having to buy proton unlimited. I only need MailPlus and SimpleLogin, so having the ability to buy and bundle these two services together for a cheaper rate than to buy them individually would be beneficial.

    21 votes

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    3 comments  ·  Accounts  ·  Admin →
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  9. Mozilla Account - "Log in with Proton"

    That.
    Mozilla and Proton joining forces.

    15 votes

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    1 comment  ·  Accounts  ·  Admin →
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  10. One time payment options to unlock more folders and filters in mail. Or a mini plan to do so for like 1 eur per month.

    I suggest one time payment options to unlock more folders and filters in proton mail. Or a mini plan to do so for like 1 eur on month for more folders and filters and like 2 or 3 GB space. Thanks. The plus plan is too much for me. I don't need everything it offers. I noticed that many users have a similar opinion.

    3 votes

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    0 comments  ·  Plans  ·  Admin →
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  11. Family plan with more VPN device slots

    I'm subscribed to Proton Unlimited and I'm already using 5 device slots in Proton VPN. I would love to upgrade to the family plan but the family plan still offers only 10 VPN device slots. Each of us have at least 3 devices so we'd love to have additional VPN slots even if it costs more.

    3 votes

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    0 comments  ·  Plans  ·  Admin →
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  12. Option to check Security Phrase

    Right now we can only generate new Recovery Phrase.
    It would be very helpful to have an option to check the Recovery Phrase.

    This way we will be able to check if the noted phrase is saved correctly, and we can also check the phrase from time to time without having to reset it and backup it again.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  13. Remove the subscription limit at checkout time

    We could have a possibility to subscribe to a plan as many times as you want, having to renew on the exact day of expiration is very inconvenient, not everyone has the time or patience to check subscription all the time

    2 votes

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  14. Allow wechat pay for Proton.

    So I am living in China and I do not have Paypal and anything that can be used for paying. The only thing I can use right now is Wechat payment. Can proton add a wechat pay feature where I can pay through wechat? That'll make things way easier in China where everything is restricted and not allowing me to pay for anything

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. 2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  16. Intégration Coffre fort Documents speciaux

    Tel que certains services en lignes Tel que Digipost en France. Ajouter un coffre fort pour le téléchargement automatique de factures, tel facture énergétique, Loyer, fiches de salaire, pourquoi pas des documents médicaux, tout cela réuni dans un coffre fort sur proton drive, bien à l'abri des regards.
    Soit un coffre inclu avec Proton drive soit une offre supplémentaires lier au compte.
    Onedrive Offre cette possibilité de verrouiller des documents via se coffre fort.

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  17. Expert mode for security/recovery

    I love Proton and rely on it for email and password management. This makes my Proton account's security paramount, since this is the gateway to everything else now. That is why I have two security keys that protect access to this critically important account with unfishable 2FA. My password is kept offline, and is backed-up in various ways.

    Proton, however, seems to work against my efforts sometimes. I'm obligated to also use an authenticator app to use my security keys. Without asking, I'm suddenly opted-in to having recovery files downloaded to my trusted devices. Allow password reset from settings is…

    34 votes

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    4 comments  ·  Accounts  ·  Admin →
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  18. Long Plans

    You should offer Life Long Plans

    121 votes

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    6 comments  ·  Accounts  ·  Admin →
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  19. There could be more cryptocurrency options

    Users can already pay by Bitcoin. However Bitcoin isn't the most private nor cheapest cryptocurrency to use. I suggest Proton paid plans could be paid with other cryptocurrencies such as Monero, Litecoin, Etherium and Bitcoin Cash.

    97 votes

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    16 comments  ·  Payments  ·  Admin →
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  20. tôi

    tôi đã không đăng ký dùng gói cước tại sao lại tự động trừ của tôi 71.88 EUR đây là trò gian lận hãy trả lại tiền cho tôi vì tôi không đăng ký những thứ đó

    2 votes

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