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Accounts & payments

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  1. Secuirty 2nd authentication with Email I serisouly advice a security code to the phone each time someone logs in i dont feel safe with email

    I just been hacked on facebook and hotmail and it was basically due to email and data breaches i securtiy think 2nd authentication login in each time with email is a safer approach as once they are in your email they can take your person idea info accounts bank accounts everything.

    2 votes

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    1 comment  ·  Accounts  ·  Admin →
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  2. Add Option to buy once

    I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.

    8 votes

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    0 comments  ·  Plans  ·  Admin →
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  3. Merge proton accounts

    I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between

    9 votes

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    4 comments  ·  Accounts  ·  Admin →
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  4. share payment between users

    I don't know if this is against the rules, maybe there could be some budget plan that you can split payment with other users ?

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  5. Outbox/Sending folder

    Currently on mobile platforms it isn't possible to know whether the mail is sent or is in progress of sending. Any mail after clicking on send will be transferred to Sent folder regardless of it being sent. On web clients the attachments are uploaded before send option is active, in mobile clients it happens dynamically ..... It's a pretty basic feature which shows us the realtime status of mails being sent

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  6. Option for Anonymized Account Splitting

    It would be great if we had the option to split up a service, i.e. ProtonPass. The split-up service should disappear from the original account & have, from now on, its own login.

    By the nature of Proton, we tend to store a lot of sensible / important data in one place & protect it with one login. This is insecure because if that one login gets compromised, a lot of important data is lost or leaked. It should not be possible to trace back the split-up service to the original account.

    4 votes

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    1 comment  ·  Accounts  ·  Admin →
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  7. Google pay as a payment option

    It would be better if you could introduce google pay to subscribe to the premium features or upi for an Indian user like me

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  8. Integrate the ability to change the email profile photo

    Integrate the ability to change the email profile photo

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  9. "Unlimited" Domains

    To compete with Google Workspace you should give the higher priced plans "unlimited" domains. Workspace has a limit of 600 domains - even if you set the limit at 50 or 100 you're giving us more than the current limits of 10 or 15. This should particularly apply to Visionary customers who are currently limited to 10. I can't imagine the expense to Proton for additional custom domains is very high, the mechanisms are already built out.

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  10. Private Firefox (& other browsers) sync server

    Should be great to also rely on Proton Account to sync our current browser (Firefox, ...) settings instead of default sync server (Mozilla, ...)

    6 votes

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    0 comments  ·  Accounts  ·  Admin →
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  11. My wife & I each have proton account expiring Dec I just upgraded my account to DUO. How do I move my wifesaccount iinto our DUO account

    My wife & I each have proton account expiring Dec 24 I just upgraded my account to Black Friday DUO. How do I move my wifes to new DUO account??

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  12. Appropriate fees should be determined specifically for countries with high inflation.

    In countries with high inflation, paying with Dollars or Euros costs too much compared to the currency of that country. For such countries, special low fees must be determined and payment must be made in the local currency.

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  13. Integrate Proton Voice inside of Proton Apps

    Make it easier to vote and suggest on Proton Voice ideas from the apps, so that we don't have to open another tab, wait for login and only then be able to check if there's any suggestion similar to mine (all this context switching makes me forget what I was trying to suggest)

    1 vote

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    0 comments  ·  Accounts  ·  Admin →
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  14. Add fine-grained tracking of account billing linked to user changes

    For business users, currently changes in users result in changes in invoices / billing, however there's history to revisit showing "X user started on X date" to be able to reconcile history when managing multiple domains under one account.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. "Dashboard" is ambiguous

    I found "Dashboard" is ambiguous and I always get confused to find this page. It might be better for this page to be named as "Payment", "Plans", or etc.

    https://account.proton.me/u/0/mail/dashboard
    https://account.proton.me/u/0/drive/dashboard
    https://account.proton.me/u/0/calendar/dashboard

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  16. Set Automatic Account Deletion

    Ensure our Proton account is deleted after die or very long period logout.

    39 votes

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    4 comments  ·  Accounts  ·  Admin →
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  17. Temporarily disable/deactivate account

    I'd like to have an option (for example above "delete this account") to disable/deactivate the account, so no one new can login. So, for example, I'm going somewhere without any internet connection and don't want hackers to get control over my account I could deactivate/disable the account, so the attacker couldn't, for example, use my account for malicious/illegal purposes, that'd result in account ban due to Terms violation.

    5 votes

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    1 comment  ·  Accounts  ·  Admin →
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  18. Plans for 4€

    My max is 4€. Per month

    So how about a 1-2€ tier with 50gb of storage?

    1 vote

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    0 comments  ·  Plans  ·  Admin →
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  19. Add visionary plan

    Instead of visionary being available from time to time, make it available at any time.

    3 votes

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  20. Complete Log of account: Plan Type- $ amount paid- subscription Begin and End Dates

    I've been looking for days trying to find what my Current Plan IS and when the Subscription Ends, It seem to be a guarded secret.

    Through an OLD Help email I linked to an offer from Proton that showed my current Plan AND I could RENEW MY CURRENT PLAN.

    Why is RENEW your current plan NOT AN OPTION? Seems all Proton wants is to UPGRADE you to a more expensive Plan, even if you are already ON the plan.
    Take the coffee pot out of the advertising departments break area.
    or Switch to Decaf (just don't tell em)

    1 vote

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