Accounts & payments
226 results found
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allow for a fee to upgrade to extra domains for the unlimted version
allow for a fee to upgrade to extra domains for the unlimited plan. I'd willing pay a small extra fee just to be able to come here instead of my now FREE google account where I have 5 domains.
I might get more in the future but 3 is just simply too little :(
9 votes -
Onetime payment for lifetime Proton Unlimited
There is some things I see that I would never use in the Mail plus/proton pass plan, but I really would like to just pay once. I like the idea of having a 50-99year "unlimited/lifetime" since once I'm gone you can either forward the logins to a designated person I say and give them 90 days to download the archive, or just shred/delete everything once I leave the earth.
I despise monthly payments. Its the principal of it and the fact some cars have DLC for things already built into the car is crazy. Let me bite the bullet, and…
1 vote -
Domain Registration
Offer a domain registration service (a la "Google Domains") so we don't have to keep renewing our custom domains elsewhere and Proton can get a buck or 2 for each registration or renewal.
1 vote -
multi user payment options
When you have multiple people in a family plan, allow each user to split the cost of the plan, but add a warning that if someone decides to stop paying, then the one who made the family plan, would be responsible for paying the full cost.
4 votes -
Proton Unlimited Lite – for everyday users
Many people are growing wary of U.S. tech giants, yet Proton is still seen as a niche solution for power users. Most of us only need a reliable email address, a modest amount of cloud storage for document backups, and strong password protection with 2FA.
I propose a Proton Unlimited Lite plan that bundles exactly those essentials:
• Proton Mail (basic inbox)
• 20–30 GB of Proton Drive for secure document backup
• Proton Pass for password management (including 2FA)
• Optional family add‑on so households can share the same subscriptionThe current “Mail Pro” tier feels over‑engineered—too many email aliases and unnecessary features—while the full…
1 vote -
correct IGIC (local VAT) or VAT-free for Canary Islands
The Canary Islands are part of Spain, but not part of the EU VAT zone. Instead of VAT (IVA), the islands apply their own local indirect tax called IGIC – generally 7 %, and in many B2B cases 0 %.
This means that invoices issued to customers based in the Canary Islands must not include standard Spanish VAT. Depending on the business relationship, they should either apply IGIC or be issued without any VAT at all, following the special tax status of the islands.
Take into account that the reverse charge mechanism doesn't apply here. Canary Islands tax-Ds cannot be…1 vote -
Allow Proton Unlimited users to share Proton Pass vaults with more than two Proton Free users
Proton Pass for Proton Unlimited users is currently advertised as allowing "Securely share vaults with other Proton Pass users" with "10 others". But if the other Proton Pass users are on Proton Free accounts, there is actually another limitation of only two Proton Free users per shared vault.
Even though a Proton Unlimited user can send share invitations to more that two Proton Free users, after the second Free user accepts their invitation, any other Free user receives an error message stating "This vault has reached the limit of users", which is not true.
That is not what is being…
19 votes -
Automatically re-enable other email addresses when premium account is reinstated
Just had a very frustrating experience not receiving emails because I had a small lapse in membership and many of my email addressees remained disabled.
1 vote -
Mail Plus Family Plan – Affordable Secure Email for The Whole Family
I love Proton’s encrypted email and want my extended family to use it, but most relatives only need a mailbox—not the full Proton suite. Paying for separate Mail Plus accounts or a bundled Family plan (which includes services we never use) is costly and cumbersome. A dedicated family plan for Mail Plus would let me sponsor and manage everyone’s accounts in one place.
Feature Overview
…Scope: Covers only Proton Mail Plus (no VPN, Drive, Pass). Primary Admin: One main subscriber pays and controls member invites, removals, and billing via a simple dashboard. Individual Mailboxes: Each family member gets a separate, fully encrypted account with1 vote -
critical need of PASSKEY & 2FA (BOTH) TO SIGN IN ASAP ASAP its easy for you proton dont wait for votes
my friend saw my both passwords (2 password mode) from behind while i was signing in to proton account, i didnt knew this until he told me and now teasing me but that's not the issue.
the critical issue is that it is possible and successful.
i need to SIGN IN by using PASSKEY & 2FA BOTH so that my passwords remain confidential even if someone see everything while i am signing in.
1 vote -
1 vote
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Account recovery with timelock (relative or absolute)
Allow to decide whether the recovery phrase can be used at any time or only after a certain period (relative or absolute). For example:
- allow to recover the account with the recovery phrase after X months of inactivity;
- allow to recover the account with the recovery phrase after timestamp X.3 votes -
Paypal three instalments
When using Proton VPN, after starting the payment process with PayPal, I cannot find the option to pay in three instalments, even though the amount to be paid is more than €30.
In my opinion, Proton has not requested its activation. Yet, the total amount would be credited to them immediately.
I have no technical or financial issues with PayPal.
I would be happy to be proven wrong.
I urge Proton to activate it.
Thank you.Massimo
1 vote -
Standard Notes monthly subscription
I really want to try the Standard Notes subscription for 1 month to see if it fits with my day-to-day needs, however it does not offer a monthly subscription (and €90 is a bit expensive for a trial)
50 votes -
Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
This would assure that users can do a recovery, even if the 1st/primary email is not available at any particular time.1 vote -
4 votes
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PaysafeCard
Hi Proton Team,
Compliments on your excellent work!
Would it be possible to expand the options for paying safely and a bit more anonymousely for subscriptions. For example, using PaysafeCard? This card can be purchased at post offices or retail stores in Switzerland. https://www.paysafecard.com/de-ch/1 vote -
Satispay payment option
In this time where Visa and mastercard want choose that the user can buy i propose to integrate all local payment options
2 votes -
Enable adding new payment credit/debit cards in apps
Currently when attempting to add new credit/debit cards, the process will fail if you are using the apps, but it will work if you sign in to the web portion of proton mail for instance. Enable the same functionality in the web apps, like proton mail.
2 votes -
Authentication on https://account.proton.me/de/reauth reveals password by default
Authentication on https://account.proton.me/de/reauth or proton pass, the password is being displayed and filled by default. This should not be the case.
5 votes
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