Accounts & payments
317 results found
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Student Discount
Worldwide 30-50% student discount for 2-year Proton Unlimited plan. As long as the already discounted price one gets for the 2-year plan is included.
One generally gets 50% student discount for various subscriptions out there.2 votes -
Family plan including Lumo+
I would appreciate a family plan that also includes Lumo+. Currently, I need a family plan plus four Lumo+ subscriptions to cover all of us, which exceeds my budget. Ideally, I am looking for an all-in-one family plan.
7 votes -
Filter inbox by identity.
I have ten email addresses on a single account, and the inbox is missing a feature that would allow me to view only the incoming mail for a specific identity. Please create a new filter for users with multiple addresses.
3 votes -
Nfc
Hi Proton Team, I'm a loyal user who values your commitment to privacy. However, I find myself stuck between convenience and security regarding mobile payments. I want to use NFC tap-to-pay, but I don't trust sending my primary card data to Google, and I hate creating a new virtual card for every single transaction.
Is there any roadmap to explore a Proton-native payment token? Ideally, this would allow me to tap my phone to pay, with Proton acting as the secure intermediary that masks my real card details from merchants and Google alike. Even a feature that generates a unique,…
3 votes -
COMPLAINT: Misleading Info led to a purchase I don't want
First off, I am posting using a different email than the account I reference below. I do not want whatever company runs my forum account to have access to any of my Proton account info.
Your "compare plans" feature as viewed on desktop led me to make a purchase I am not happy with. I purchased a monthly Mail Plus subscription yesterday (July 31, 2026). I believed that with this subscription one of the features would be to choose my own VPN server on Proton VPN. After all, it says "1 VPN Slot" and "Access to 2000+ servers in 10…
2 votes -
Dedicated Account Management Link and/or App
Dedicated Account Management Link and/or App
As a proton user,
I want navigate directly to the account management section from the https://account.proton.me/apps landing page or via a dedicated mobile application
So that I can quickly manage my account settings without the intermediate step of loading a specific service (like pass or mail) first.*this will save a lot of time when needing to make security and other related changes.
3 votes -
Purchase extra domains
It was possible to purchase extra domains before the rebranding. I’d like to see that feature returned across all plans including Visionary, especially given the feature exists for business accounts.
While I appreciate a lot of effort went into creating the current individual, family, and business plans, some of us have a lot of domains and are therefore forced to stick with less privacy friendly but more flexible email providers. Let me add as many as I need for $x per domain.
13 votes -
Discounted Rate For First Responder and Educators
First responders (nurses, EMT's, firefighters, etc...) and educators are underpaid for their lifesaving work. Most cannot afford the cost to protect themselves digitally. I believe Proton has the means to offer them comprehensive plans at substantial discount. Please consider this...they deserve that.
2 votes -
Account Recovery Option Obfuscation (Decoy Interface)
Account Recovery Option Obfuscation (Decoy Interface)
As a Proton user with hardened recovery settings,
I want the "Forgot Password" flow to always display all possible recovery methods (Email, SMS, Phrase) regardless of which ones I actually have active,
So that a malicious actor trying to brute-force my account cannot deduce my exact security configuration based on what the UI shows.Acceptance Criteria (AC)
AC 1: Standardized Interface Response
When a user clicks "Forgot Password" and enters their username, the following screen must display the generic tabs/buttons for Email, SMS, and Recovery Phrase.AC 2: Blind Failure for Fake Options
If…3 votes -
Allow to verify and recover from multiple email addresses and/or multiples phone numbers
Currently, you can verify and recover from one email address and/or one phone number.
I wish to be able to verify and recover by multiples of both.To clarify, I'm not looking for a 2 of 2 multisign solution like Phone 1 AND Phone 2, but from Phone 1 OR Phone 2. The same for external email addresses, while we are here.
Why this? Because I live between two continents with 2 relative phone numbers. One almost doesn't work in one continent; the other almost doesn't work in the other one.
3 votes -
Payment Plans for Individual Proton Servics (a la carte)
It would be nice to have the option to only pay for the Proton services you want/use. I've been using a free Proton account for years with the desire to contribute, but my financial situation hasn't allowed for this. I'm just now to the point where I could pay a couple of dollars for Proton services, and would particularly benefit from an upgraded Proton Calendar. Unfortunately, this is only available in the Proton Unlimited, which is $10USD per month even when committing to a full year. This seems quite pricy when I just want a less restricted calendar. Would it…
11 votes -
Automatically re-enable other email addresses when premium account is reinstated
Just had a very frustrating experience not receiving emails because I had a small lapse in membership and many of my email addressees remained disabled.
11 votes -
Show OTP key 2FA
I would greatly appreciate if you could allow users to see the private key of your actual OTP 2FA without having to reenable. This could allow users to have more than one 2FA apps if they want without having to rely on changing it every time they want to add a new one.
This should help people than want to migrate from 2FA apps that don't have a way to export the codes (such as Microsoft Authenticator).2 votes -
Increase the number of aliases
10 email aliases in Proton Mail Plus and 15 in the Unlimited account are far too few. What’s the point of paying for three domains if I can effectively only use three email addresses per domain in Proton Mail? Whether it’s Startmail, mailbox.org, or especially TutaMail, the number of aliases you can create with your own domain is significantly higher—or even unlimited—everywhere else.
I can't switch from Tuta because I only have 10 email addresses here, one of which is the Proton Login address and another is the postmaster address (elsewhere, administrative addresses like postmaster or webmaster don't count at…4 votes -
meet at anz
to pick me up for meeting at the bank of newzealand or even the old ntional bank if its open or pick me up and drop me t the quest or at the late to hit up her own suicide **** victim fake murder r herelf when cn i start?
2 votes -
Unlimited cause confusion
Title
when i 1st wanted to use proton i did not even understand the difference between all of them.
and now, i see that many people also don't
and to make things worse
Lumo also does not know. Like check if lumo can make the difference between proton mail's storage, drive, and pass, because it does not know.
and let me not even start with all the other products.
As in, asking another ai, from another company, is more helpfull then what currently exist.
and this confusion is due to the term unlimited.
as it messes up a lot of…
3 votes -
Allow security key 2FA without setting up OTP 2FA
I would greatly appreciate if you could allow users to set up 2-factor authentication using a U2F/FIDO2 security key, without also having to set up OTP-based 2FA.
371 votes -
Option in Lumo 2.0 Plus to buy extra token
Hi Lumonai Team,
Your paid plan covers 90% of my needs, but I often need to analyze hundreds of PDFs at once. Could you add a larger context window and the option to buy extra token credits when needed (similar to Eustella AI Pro)? So I can use your paid plan also for the few large analysis I need to do, paying an extra only when needed2 votes -
E-Mail confirmation upon changing or cancelling subscriptions
Currently, I do not receive any written confusion when changing or cancelling a subscription. For the sake if transparency and accountability this should be foreseen. Also, I want to know how much I pay yearly and monthly and in which plan I am. This definitely needs improvements.
27 votes -
Multi-Tenant Account
I have multiple companies with multiple domains. I want to have everything on one place (Proton) but separated. I want to have two open tabs with two companies whose emails are not in the same inbox. I want to have separate filtering and forwarding rules, separate spaces, separate users and so on.
Thank you for considering this idea.
1 vote
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