Skip to content

Accounts & payments

That idea has been deleted

227 results found

  1. Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.

    Add allowing a second email for account recovery, or possibly add multiple email accounts for recovery.
    This would assure that users can do a recovery, even if the 1st/primary email is not available at any particular time.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. PaysafeCard

    Hi Proton Team,
    Compliments on your excellent work!
    Would it be possible to expand the options for paying safely and a bit more anonymousely for subscriptions. For example, using PaysafeCard? This card can be purchased at post offices or retail stores in Switzerland. https://www.paysafecard.com/de-ch/

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. emergency kit

    I'd like to see a sheet like the one provided by 1password with login information for emergencies.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. allow for a fee to upgrade to extra domains for the unlimted version

    allow for a fee to upgrade to extra domains for the unlimited plan. I'd willing pay a small extra fee just to be able to come here instead of my now FREE google account where I have 5 domains.

    I might get more in the future but 3 is just simply too little :(

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Allow adding a second paypal payment method or updating/deleting current

    I used my Paypal account to pay for my Proton account. I updated my Paypal credentials with anonymous login. I can not either change the Paypal credentials or delete the Paypal payment method. I have to add a card to allow me to change Paypal account. This is not ideal.

    Please allow Paypal information update or add a second Paypal method.

    Thank you.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. dedicated subscription tab/page

    1. How about some navigation jump links at the top of the all settings page to let people know there is more on the page.

    subscription options>
    current subscription level>
    payment methods>
    credits>
    gift code>
    Invoices>
    Notifications>
    Export/Import> (or security and privacy settings page)
    cancel> (or security and privacy settings page)

    1. At the top of the dashboard, the subscription comparisons should indicate current level.
    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Create new Account/user from within duo settings

    I have 2 businesses running from within 1 duo account which I need to separate into 2 separate accounts from within duo admin, I want to drag and drop the addresses from the main account into the new user account to separate my businesses, this is Critical!
    I cannot delete the addresses and reclaim them under a new account because not only is there a limit to delete 1 per year, but also my business domains are already setup for both businesses under 1 account, I want and need to separate them like separate entities from within the duo admin.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Multiple 2FA Devices

    Proton supports setting up 2FA for logins to Proton itself which is great, however I would like the option to setup more than one 2FA device (ie. Apple Passwords, Microsoft Authenticator, Bitwarden, etc.)

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Openstreet map integration please

    App where we can contribute and use openstreet map

    51 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Lowest Cost Family Plan

    Guys - I would love to purchase and support Proton, but the pricing needs to be changed up. I'm not sure where y'all are at, but not all Americans are rich. My wife and I are both teachers. We keep all our important stuff in ProtonMail for security, but we have access to M365 and Google for free, and practically no limit on space or features.

    I would pay for Proton Mail - just because. If I could get everything for my family for something like $99 a year, I would do it. I think you would have a ton…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Satispay payment option

    In this time where Visa and mastercard want choose that the user can buy i propose to integrate all local payment options

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. j aimerais savoir pourquoi j ai payer pour un abonnement illimité et que peu importe ou que je regarde sa me demande de upgrader mon abonn

    il devrait mettre sa plus simple . que ont puisse voir facilement et en tout temps notre niveau d abonnement et aussi pour le soutient a la clientèle ces très très compliqué .
    sa a prit 3 jour régler mon problème au début il disait que il avait rien d anormal mais je n avait plus Access a rien .
    il ont énormément de progrès a faire du coter support a la clientèle.
    i devrait aussi mettre en place du support en Français.
    sur tout pour la clientèle comme moi qui paye .

    donc si quelque un du service a…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Add support of hadware based recovery

    Add support of using hardware tokens (such as yubico) as account recovery method.

    It is far more secure than sms or recovery email and far more convenient that recovery phrase

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Monero as a direct payment option

    Proton should support Monero payments for all services, in particular email and VPN.

    At present, Proton does not accept Monero payments directly, but rather refer to some 3rd party option.

    This proposal is specifically regarding Proton accepting Monero payments directly, similar to how they currently do for Bitcoin.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Onetime payment for lifetime Proton Unlimited

    There is some things I see that I would never use in the Mail plus/proton pass plan, but I really would like to just pay once. I like the idea of having a 50-99year "unlimited/lifetime" since once I'm gone you can either forward the logins to a designated person I say and give them 90 days to download the archive, or just shred/delete everything once I leave the earth.

    I despise monthly payments. Its the principal of it and the fact some cars have DLC for things already built into the car is crazy. Let me bite the bullet, and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. multi user payment options

    When you have multiple people in a family plan, allow each user to split the cost of the plan, but add a warning that if someone decides to stop paying, then the one who made the family plan, would be responsible for paying the full cost.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Allow Proton Unlimited users to share Proton Pass vaults with more than two Proton Free users

    Proton Pass for Proton Unlimited users is currently advertised as allowing "Securely share vaults with other Proton Pass users" with "10 others". But if the other Proton Pass users are on Proton Free accounts, there is actually another limitation of only two Proton Free users per shared vault.

    Even though a Proton Unlimited user can send share invitations to more that two Proton Free users, after the second Free user accepts their invitation, any other Free user receives an error message stating "This vault has reached the limit of users", which is not true.

    That is not what is being…

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Account recovery with timelock (relative or absolute)

    Allow to decide whether the recovery phrase can be used at any time or only after a certain period (relative or absolute). For example:
    - allow to recover the account with the recovery phrase after X months of inactivity;
    - allow to recover the account with the recovery phrase after timestamp X.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Authentication on https://account.proton.me/de/reauth reveals password by default

    Authentication on https://account.proton.me/de/reauth or proton pass, the password is being displayed and filled by default. This should not be the case.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Standard Notes monthly subscription

    I really want to try the Standard Notes subscription for 1 month to see if it fits with my day-to-day needs, however it does not offer a monthly subscription (and €90 is a bit expensive for a trial)

    50 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Accounts & payments

Categories

Feedback and Knowledge Base