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Accounts & payments

174 results found

  1. Balancing delete account now vs have time to review the destructive action

    There are tradeoffs between implement an action immediately compared to having time to review the action for security purposes.

    For example, deleting an account.

    Some people may want to delete the account immediately to remove any trace.

    Others may want to have some notice before the account is permanently deleted to prevent any malicious account deletion requests.

    Sending a notice about account deletion to recovery contacts and allowing some time to reverse or recover the account is appreciated. This will help protect against malicious account deletion and protect against mis-understandings.

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  2. Add support for Zcash payments

    Proton and Zcash are an ideal pair. By accepting ZEC, you can offer anonymous payment options to your users. Zcash's shielded transactions ensure that all details on the blockchain remain hidden, thus providing utmost privacy.

    Your privacy-conscious user base will appreciate having the option of making anonymous payments with Zcash. It's a wonderful way to align your payment system with your privacy mission.

    16 votes

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    2 comments  ·  Payments  ·  Admin →
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  3. CLOSE MY ACCOUNT NOW

    I WANT TO CLOSE MY ACCOUNT WITH YOU I DO NOT CARE IF I EVEN GET MY MONEY BACK JUST CLOSE ACCOUNT AND DELETE MY DEBIT CARD..........

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  4. Family plan - Custom domain - Create own address

    Users in a family plan should be able create addresses on their own if custom domains are added.

    To create those addresses demands admin rights but that also makes everyone with admin rights the power to change/cancel the family plan itself. The option to just create an address should be open.

    12 votes

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    1 comment  ·  Plans  ·  Admin →
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  5. Ticket, Testphase und einfacherer Support

    Ich habe den kostenlosen Accout getestet und möchte nun unlimited testen. Noch nicht abonnieren. Ich finde es befremdlich, dass der ganze Support auf englisch ist. Auch weil es ein Schweizer Unternehmen ist. Es ist für mich befremdlich, dass es kein Ticketsystem gibt, wo mir geholfen wird. Diese Lösung hier ist für ein Unternehmen ressourcensparend, aber wenig Userfreundlich, weil umständlich. Primäre Frage war: Ich möchte meinen kostenlosen account auf unlimited upgraden um ihn kostenlos 8 Tage zu testen. Geht das?

    1 vote

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  6. Recover email by two methods

    If some get access to my recovery email ,he will be able easily to change the password, please make the email recovery with two or 3 methods ..for example( recovery email+Phone recovery)or (phone recovery +Seed phrase)and for security if the network changed ask for the three options

    3 votes

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  7. Make biometrics free across all apps

    It feels weird to me that biometrics is included in the free tier on iOS, but not for the Windows Desktop app. I can imagine it has something to do with licensing costs, but I'd say that it makes a lesser user experience and makes it harder to communicate features for the free vs. the paid tier. I say make it free for all apps, regardless of the operating systems. It's something people expect to be able to use. Maybe more so on iOS, but Windows Hello is on the up and up as well.

    3 votes

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  8. Libravatar support

    Instead of a 2 letter for avatar support for libravatar

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  9. Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - not drop switch, but view multiple.

    Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - - not drop down menu switch, but view multiple accounts all at the same time. Same for Drive, Calendar, Pass, etc. Critical.

    14 votes

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    3 comments  ·  Accounts  ·  Admin →
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  10. Change credit card to crypto

    I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private

    14 votes

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    2 comments  ·  Payments  ·  Admin →
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  11. Get all the features for free for a month. Imagine you are running a top ad. Then you will see the miracle for a month.

    Get all the features for free for a month. Imagine you are running a top ad. Then you will see the miracle for a month.

    2 votes

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  12. Mail&&Simplelogin

    Make a plan for Simplelogin&&ProtonMail only.
    I don't need PassPlus i already have a pwd manager. I just want those unlimited aliases.
    Thanks

    2 votes

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  13. Offer a premium plan for Proton Calendar that’s separate from Mail Plus

    I would like to have access to the premium features of Proton Calendar, like having more than 3 calendars, being able to customize the colors or share calendars with other accounts, but I don’t need Mail Plus. I have specific needs for my email hosting and Proton Mail Plus is not the best option for them, so I have another paid email provider. I would be happy to pay 1€ per month to access the premium features of Proton Calendar, but paying the price of Mail Plus (around 4 or 5€ per month) just to get the calendar is too…

    2 votes

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  14. default 2fa setting

    Allow the user to set the default 2fa, with the effect that the default 2FA is displayed first. I use 1Password password manager. For Proton, I use both a security key and an authenticator. Proton insists on prompting for a security key and showing authenticator as an alternative. I almost never use the security key; it is my backup. But this behavior by Proton, prompting for the security key, prevents my password manager from getting me logged all of the way in automatically.

    I currently have to click the authenticator tab. When I do that, my password manager takes over…

    2 votes

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  15. Proton Visionary for Single User

    I would love to support Proton by subscribing to the Visonary plan, however, I am the only one in my family that would be using it and I don't want to have to pay for 6 Family accounts.

    I currently have Proton Duo (So that I have support for SMTP) and I would love access to Proton Wallet, however, having to pay almost $80AUD isn't feasible.

    2 votes

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  16. Multiple Months Plan

    If you want more than one month at a time, but less than a year, allow you to pay for those months.

    2 votes

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  17. Reactivate an account that had been deactivated due to inactivity

    I signed up for ProtonMail a while ago, but I never got around to using it. Now I want to use that email address for a subscription account. How can I reactivate it?

    2 votes

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  18. Where to hire Proton Consultants?

    We need to find one or two Proton Consultants for an ERP project that we're directing in Europe. We usually use Upwork to find international experise for our projects, but it would be great if we (as a Proton business customer) could just hire someone from here!

    2 votes

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  19. REEMBOLSO COMPLETO

    Solicito por completo o reembolso de plano VPN plus pois não gostei da qualidade do serviço em jogos.

    E não estou encontrando a pagina de suporte no site de PROTON.

    2 votes

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  20. Be able to hide user name and email from ios/android app

    Be able to hide user name and email from ios/android app

    2 votes

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