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  1. Recovery phrases shouldn't be instant access – A safer alternative: recovery phrase + delayed access

    First of all, I don’t see the real value of the current recovery phrase. If someone securely stores their master password and TOTP seed, those already provide full access to the account – just like a recovery phrase does. So what’s the actual benefit of having a separate recovery phrase in this setup?

    Sure, I understand that a recovery phrase that bypasses 2FA is more convenient, but from a security standpoint, it's essentially the same as handing over full access – there's no meaningful distinction.

    In practical terms, both a recovery phrase and a written-down master password + TOTP seed…

    11 votes

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    3 comments  ·  Accounts  ·  Admin →
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  2. Proton Mail Lite Plan - $10/year

    Many users, like myself, don’t require the full Mail Plus subscription but still want a reliable, privacy focused email experience. For casual users who primarily receive emails, a Lite Plan could be the perfect fit.

    Including an additional pm.me address or at least access to Proton Bridge would add significant value. A simple pricing model, such as $1/month or $10/year, would make this plan accessible to a wide range of users, encouraging more people to adopt Proton Mail while keeping it affordable.

    11 votes

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    1 comment  ·  Plans  ·  Admin →
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  3. More competitive pricing

    Current payment plans are not competitive enough compared to Google plans.

    3 votes

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    0 comments  ·  Plans  ·  Admin →
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  4. Allow different display names for account vs email profiles

    In Mail I can create multiple profiles with different display names (e.g. test@pm.me shows “Jack”, test@protonmail.com shows “Jack Frost”). That’s super useful.

    But those names get pulled into my Proton account and other services (Drive, etc.). It would be great if the account could show a different display name or nickname without forcing the email profile names onto everything else.

    I’d prefer to use a nickname for my Proton account, while keeping my email profiles the way I configured them.

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  5. critical need of PASSKEY & 2FA (BOTH) TO SIGN IN ASAP ASAP its easy for you proton dont wait for votes

    my friend saw my both passwords (2 password mode) from behind while i was signing in to proton account, i didnt knew this until he told me and now teasing me but that's not the issue.

    the critical issue is that it is possible and successful.

    i need to SIGN IN by using PASSKEY & 2FA BOTH so that my passwords remain confidential even if someone see everything while i am signing in.

    7 votes

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    0 comments  ·  Accounts  ·  Admin →
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  6. 7 votes

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    0 comments  ·  Accounts  ·  Admin →
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  7. 13 votes

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    6 comments  ·  Payments  ·  Admin →
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  8. Provide full storage consumption option

    Please remove per month storage option,allow the user to consume full limit of GB storage allotted them respectively without month or year restriction provide the unlimited for their paying money, after they reach certain storage limit even month or day or year then only provide them add on package of storage option not per month pay option istead of that pay one time get full storage option.This per month auto renewal is the reason most people create multiple ids and shifting to google emails even though proton is worlds most secured email provider. provide them plans to buy more storage.Try…

    2 votes

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    0 comments  ·  Plans  ·  Admin →
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  9. invoice email

    I’d like to suggest a feature that would be really helpful for admins managing paid Proton accounts:

    Currently, Proton doesn’t seem to send out monthly billing notification emails when an invoice is generated or a payment is processed. It also doesn’t include the invoice as a PDF attachment in any notification. This means admins have to manually log into the dashboard each month just to retrieve the invoice.

    For those of us managing billing and accounting tasks, it would be a big improvement if Proton could:

    Automatically send a billing email each month when a new invoice is issued.

    Include…

    18 votes

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    5 comments  ·  Payments  ·  Admin →
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  10. 2FA Authenticator App algorithm upgrade beyond SHA-1

    Appreciate 2FA authenticator app support in the solution.

    Would like to see support for not just SHA-1 (known insecure) hashing algorithms for code generation but also SHA-256 or SHA-512.

    Bitwarden supports SHA-256 in their solution.

    18 votes

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    0 comments  ·  Accounts  ·  Admin →
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  11. Bulk Actions for the Spam, block, and allow lists

    Currently maintainance of these lists is tedious. Add a checkbox column before the address column in the spam block and allow lists. Once a checkbox has been clicked, a new bulk action menu appears that has a dropdown for spam, block, and allow. Add buttons for de/select all and delete all items in this new bulk action header. Also add pagination size in increments of 25.

    2 votes

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    0 comments  ·  Accounts  ·  Admin →
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  12. Allow purchasing subscriptions as a gift

    I want to be able to gift ProtonMail subscriptions to my family members, but there doesn't seem to be an option to do this currently.

    68 votes

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    6 comments  ·  Payments  ·  Admin →
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  13. Setup for catch-all and wildcard aliases with SL & PP

    I would like to request support for Fastmail/Migadu-style catch-all aliases in Proton/SimpleLogin, where any email sent to *@*.example.com—including all subdomains of a custom domain—is automatically delivered to my main mailbox (e.g., example@example.com). This would allow users to receive emails sent to any subdomain without manually creating aliases, simplifying email management while keeping full control over a custom domain.

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  14. Make Activity Monitoring Available for Proton Visionary Users

    As a Proton Visionary user, I would greatly appreciate having access to the Activity Monitoring feature within this plan. This would allow me to track how my account is being used, see important changes that have been made, and respond quickly if any unwanted activities occur.

    Including this feature in Visionary would be a valuable addition, since the plan promises the maximum limits and features available. Currently, users who rely on Activity Monitoring have to switch to a professional-tier plan—despite it offering fewer overall benefits compared to Visionary—just to get this single function.

    By integrating Activity Monitoring into Visionary, advanced…

    7 votes

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    2 comments  ·  Plans  ·  Admin →
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  15. Allow for an upgrade path in Google Play......

    I am stuck after buying a Pass Plus subscription. No upgrade path in Google Play, no way out, no support. Contacted both Proton support and Google support. No help from either ends. Only 2 options are:
    1. Wait until my subscription expires NEXT YEAR in September PLUS another 60 day grace period they have to keep themselves linked to you as long as possible. And there's no guarantee they will even unlink themselves after waiting for OVER A YEAR! These are just fairytales.
    2. Make a new account and subscribe online and pay full price and lose my current domain.

    6 votes

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    2 comments  ·  Plans  ·  Admin →
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  16. Take Advantage of Bitwarden Increasing Prices to Provide a Pass Plus Combo

    I'm a Proton Mail Plus user. I currently use Bitwarden Premium as my password manager. I recently got an email from Bitwarden informing me that they are going to double their price. My subscription there renews in March, so I thought this would be the best time to switch to Proton Pass. However, the features I need are only available on the Pass Plus plan.

    What did I try? To subscribe to Pass Plus in addition to my current Mail Plus plan. But it isn't allowed! It's either one Plus subscription OR the Unlimited plan.

    The Unlimited plan would be…

    3 votes

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    1 comment  ·  Plans  ·  Admin →
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  17. "Make the creation of files free please"

    I really find it a shame to pay €4.99 to create files in order to keep my mailbox tidy. A classic user like me does not use other functions than those of a classic mailbox, so I think we should review the offer for basic accounts by integrating the creation of folders for free. Greetings from France.

    3 votes

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    0 comments  ·  Accounts  ·  Admin →
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  18. Pay per GB

    Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.

    Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.

    The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user…

    112 votes

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    8 comments  ·  Payments  ·  Admin →
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  19. B2B Invoice – Reverse Charge

    Issue B2B invoices without VAT (domestic vs. customer country), applying the reverse charge mechanism.

    6 votes

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    1 comment  ·  Payments  ·  Admin →
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  20. App-based MFA

    I like the way that Discord, Steam, Github, Apple, etc do their logins, which is by a phone app that prompts you with a notification and you have to enter the code that it says on the computer. This would be a really convenient way to log into Proton rather than having to use your phone for 2FA. Some of the apps I mentioned also do a qr code thing to log in which is super convenient as well.

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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