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Accounts & payments

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  1. I request support for the Brazilian currency the real (BRL)

    I request support for the Brazilian currency the real (BRL)

    14 votes

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    3 comments  ·  Payments  ·  Admin →
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  2. Log in to User Voice with Proton Account

    When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.

    Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.

    Then…

    40 votes

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    4 comments  ·  Accounts  ·  Admin →
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  3. Military Veterans/Disabled Veterans Discount

    Military Veterans or Disabled Veterans (can provide proof) should get a discount. In the USA, about 2% of our population are veterans/active/reserve etc. How can providing 2% a discount break a company?? It would actually build business!

    6 votes

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    2 comments  ·  Plans  ·  Admin →
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  4. More free filters

    Add more free filters like at least 3 because free accounts only have 1 available filter and paid accounts have unlimited. I've also seen similar posts on here from 2016 of this issue and free accounts still only have 1 filter.

    62 votes

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    22 comments  ·  Plans  ·  Admin →
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  5. Add users-Family Plan-Shared Plan

    Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.

    Each additional user would add $1-$2 each.

    10 votes

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    1 comment  ·  Accounts  ·  Admin →
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  6. Switch from .me to .com or vise versa

    I created a new account and accidentally chose .me when I prefer .com
    I'd like to be able to change this feature in my email settings.

    Also, I have another account that I wanted to switch to .me from .com.

    Please add the option to swtich between .me and .com and vise versa.

    Thank you!

    16 votes

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    4 comments  ·  Accounts  ·  Admin →
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  7. Seperate ProtonMail & ProtonVPN usernames

    PROTONMAIL PLUS USER

    I can't believe I have to ask ProtonMail for this!

    Decent VPN companies don't even let you set a username to avoid human error in leaking personal identifiable information, instead, they give you randomized usernames, take Mullvad as an example.

    Instead of going in that direction, ProtonMail does the opposite, but far worse.

    As a PM user, you are stuck with the same username, forever. It's a permanent record. Having the same username forever for e-mail and VPN is a security nightmare.

    Issues:
    1. If you use ProtonVPN, this means you are using ProtonMail too.
    2. Imagine…

    36 votes

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    1 comment  ·  Accounts  ·  Admin →
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  8. Different passwords for mail, vpn, and drive

    If I am to use ProtonMail, ProtonVPN, and ProtonDrive on a number of devices, it seems to me that having all of these secured by a single passphrase is an unacceptable risk. Having the option to secure each of these with a different password would be a significant improvement. Indeed, without this, I think I will be very reluctant to use all of these and rely upon them.

    155 votes

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    40 comments  ·  Accounts  ·  Admin →
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  9. €1/$1 per month membership - provides 1 pm.me email address

    It would be the ideal membership for those who just wanna support you but don't need any features that are not already in the free account. And I'm sure it would interest lots of people, €5 is a little steep for email when you don't need anything fancy and just appreciate the privacy ; )

    394 votes

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    31 comments  ·  Plans  ·  Admin →
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  10. A cancel auto renewal option

    Auto renewal is always on and you can’t turn it off. If you try to, it will remove the plan you already have. So I’m screwed

    22 votes

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    4 comments  ·  Accounts  ·  Admin →
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  11. personalized pricing plan

    An option to choose exactly what the plan should include and what is not needed, with adjusted pricing.
    I for example would be interested in IMAP/SMTP and one or two additional addresses, 5 however seem a bit too much. I also don't really need the increased message limit, custom domain, auto responder, storage increase and additional support.

    There is already the option to get more addresses or more domains, its only missing the option for less of those.

    12 votes

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    2 comments  ·  Plans  ·  Admin →
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  12. Nano payment option

    Accept Nano as a payment option. Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. Unlike BTC there are NO fees for Rai, and transactions are nearly instant!

    3,642 votes

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    315 comments  ·  Payments  ·  Admin →
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  13. Monero payment option

    I would love to be able to create a truly anonymous email account so I would like to be able to pay for premium accounts with Monero or Bitcoin.

    2,917 votes

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    346 comments  ·  Payments  ·  Admin →
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    We will be adding Monero as a payment option for our VPN plans by the end of Summer 2025.


    Source: https://x.com/davidgpeterson/status/1941500514803548636

  14. Offer discounts for long-term commitments.

    I love protonmail but I am poor. $4.50/month is too much

    1 year premium is €40. Offer 2, 3, 5 year plans for more discount.

    I would buy five years upfront for $2/month

    20 votes

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    1 comment  ·  Plans  ·  Admin →
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  15. Shared inbox

    Non-personal, shared (aka functional) mailboxes are commonplace in businesses - a central mailbox for a particular purpose accessible by multiple users. A similar need is also common for personal use (e.g. each spouse has their own personal mailbox, but also have a shared address for things like bills or school notifications)

    1) Best option would be to allow an address to be created and assigned to multiple users within a ProtonMail Organization. That avoids forwarding of emails and also avoids having to log out of one ProtonMail user and then log into another user in order to check the shared…

    327 votes

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    65 comments  ·  Accounts  ·  Admin →
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  16. Vertcoin payment option

    Vertcoin is one of the fastest, trustworthy, decentralized, and secure crypto-currencies on the market right now. The Vertcoin community is large, and vibrant, and many of us use Protonmail as their main email provider. We would love for Protonmail to accept Vertcoin as payment!

    558 votes

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    38 comments  ·  Payments  ·  Admin →
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  17. Offer White labelling for Proton Mail

    I would love to be able to brand the login for my company protonmail account and unify the experience by letting my employees log in to their email by going to mail.mybrand.com

    Or to quote one of your main competitors:

    "When you order the whitelabel upgrade for your Premium account you can activate the Tutanota login on your own domain (a sub-domain), change the look of Tutanota according to your needs (e.g. corporate identity) and create contact forms for your clients. If you send confidential messages to external recipients, those recipients are also directed to your whitelabel domain."

    20 votes

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    2 comments  ·  Accounts  ·  Admin →
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  18. Lightning Network Bitcoin payment option

    The Lightning Network is in beta, but it allows for instant payments (no confirmations) and almost 0% fees, provided the user has a channel open. You already accept Bitcoin... and the Lightning Network is a major upgrade to way people will use BTC to make payments. If you do it soon, you will also get a P.R. boost, as it will inevitably be mentioned in the Bitcoin media.

    290 votes

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    55 comments  ·  Payments  ·  Admin →
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  19. Litecoin payment option

    Please accept Litecoin as a payment method for premium accounts and donations. While Bitcoin is a great investment asset, for normal low level payments below multiple-thousand level, Litecoin is much better. Bitcoin transaction fees are already around $5. Currently Litecoin fees are around $0.05 or 5 cents. Even the advent of lightning networks on Bitcoin will not make Bitcoin cheaper since Litecoin will also have Lightning network payments and channel costs will be 100x more expensive on Bitcoin.

    1,654 votes

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    151 comments  ·  Payments  ·  Admin →
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  20. Bitcoin Cash payment option

    Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. There's a payment system, which is nearly same of Bitcoin, Bitcoin Cash. Its devs have a better vision "low fees, 1 block (10 minutes) transaction confirm time." If you haven't heard of it, here (https://bitcoin.stackexchange.com/a/58969/38618) you can see that many wallets support it.

    Kind regards.

    910 votes

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    241 comments  ·  Payments  ·  Admin →
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