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Accounts & payments

← The Voice of the Proton Community

How can we improve our accounts settings, payments or plans?

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283 results found

  1. Multiple Months Plan

    If you want more than one month at a time, but less than a year, allow you to pay for those months.

    1 vote
    0 comments  ·  Plans  ·  Admin →
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  2. Reactivate an account that had been deactivated due to inactivity

    I signed up for ProtonMail a while ago, but I never got around to using it. Now I want to use that email address for a subscription account. How can I reactivate it?

    1 vote
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  3. Proposal for a Discount Program for NATO Veterans

    Proposal Overview: I propose that Proton offers a special discount on its range of products and services to NATO veterans as a gesture of appreciation for their service and dedication. This initiative would provide veterans with secure and privacy-focused communication tools, supporting their post-service needs and recognizing their contributions.

    Why This Discount Is Important:

    Recognition of Service:

    NATO veterans have committed themselves to protecting the values of freedom, security, and peace.
    Offering a discount on Proton products is a meaningful way to acknowledge their sacrifices and show gratitude for their service.
    Enhanced Security and Privacy:

    Veterans often value secure and…

    2 votes
    0 comments  ·  Plans  ·  Admin →
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  4. Mail Plus Duo/Family

    Please add a plan like Duo/Family Unlimited but only for Proton Mail (not Unlimited).

    My use case: I want to move to Proton and share a custom domain with my family. The only way to do this is with the Proton Duo/Family "Unlimited" but these plans offer a lot more and in consequence are more expensive. Because of this I would have to pay double the price of Mail Plus for features I don’t want to use.

    Current:
    Mail Plus for two is $10 ($5 each)
    Proton Duo Unlimited is $15 ($7.5 each)

    What I’m asking:
    Proton Duo Mail Plus:…

    1 vote
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  5. Where to hire Proton Consultants?

    We need to find one or two Proton Consultants for an ERP project that we're directing in Europe. We usually use Upwork to find international experise for our projects, but it would be great if we (as a Proton business customer) could just hire someone from here!

    1 vote
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  6. REEMBOLSO COMPLETO

    Solicito por completo o reembolso de plano VPN plus pois não gostei da qualidade do serviço em jogos.

    E não estou encontrando a pagina de suporte no site de PROTON.

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  7. account google

    1 vote
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  8. The Importance of Accurate Global Import Export Data in Today's Market

    Eximine is a leading global import-export data provider based in India, offering comprehensive and accurate trade insights to businesses worldwide. The company specializes in delivering detailed trade data, analytics, and market intelligence, helping organizations make informed decisions, identify opportunities, and stay ahead in the competitive global marketplace. Read More https://eximine.com/

    1 vote
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  9. Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - not drop switch, but view multiple.

    Need to have the ability to view multiple Proton accounts (e.g. Personal + Business) within all apps - - not drop down menu switch, but view multiple accounts all at the same time. Same for Drive, Calendar, Pass, etc. Critical.

    8 votes
    1 comment  ·  Accounts  ·  Admin →
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  10. Be able to hide user name and email from ios/android app

    Be able to hide user name and email from ios/android app

    1 vote
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  11. Forcing 2FA when signning up for email

    Forcing 2FA when signing up and to make phone as 2FA ro get code to sign in or to prompt in with mobile not only 2FA authenticator.

    1 vote
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  12. Proton Quattro (4 accounts) plan

    After Proton Family (max 6) and Proton Duo (max 2), I hope Proton can add a new subscription for up to 4 accounts.

    4 votes
    0 comments  ·  Payments  ·  Admin →
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  13. Tether Payments

    Payment method with TRC-20 Tether

    10 votes
    1 comment  ·  Payments  ·  Admin →
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  14. signed-in reset

    Update the IOS ProtonMail App to include the signed-in reset option, that's available on the Android and Web apps. This will allow full recovery for a authenticated user who has access to their ProtonMail App, but has forgotten/lost their password and hasn't setup any recovery methods. Particularly useful for new inexperienced users. This will also help recovery of data from the same account, held in other Proton Apps, e.g. Drive, Pass, etc.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  15. Account app for Android and IPhone People

    With Proton having an account app for all account settings related to billing, it is designed for Android and iPhone users who are using tablets, as well as Windows and Mac users, similar to the growing number of people with Chromebooks these days.

    1 vote
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  16. Appropriate fees should be determined specifically for countries with high inflation.

    In countries with high inflation, paying with Dollars or Euros costs too much compared to the currency of that country. For such countries, special low fees must be determined and payment must be made in the local currency.

    4 votes
    1 comment  ·  Payments  ·  Admin →
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  17. passwort name

    Name of the passwords when logging in is not always clear that sometimes makes sure to log in.

    The 2. Password for the mailbox and password for the password manager are affected.
    It would be helpful to create a clear and clearly recognizable distinction of the passors when logging in for several languages.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  18. Cognitive disorder help

    Use screen lock for cognitive disorder for account access please

    2 votes
    1 comment  ·  Accounts  ·  Admin →
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  19. Always restyle the graphic design look with more themes and colors at a nice price

    I would collect into the same preset protonmail applet, eventually paying few coins more to activate 1 or 2 or all the usefull proton tools available and already originally implemented if needed. The price could be better too with a 10 years unilimited plan with relative updates of course at around 490€/10 years, or 990€ for life or 25 years. Price locked till the end of the paid time of the plan.
    I would open the functions in a new operative page, with all the tools at hand, easy to check or work with. Whoever collaborates with good ideas will…

    2 votes
    1 comment  ·  Accounts  ·  Admin →
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  20. Outbox/Sending folder

    Currently on mobile platforms it isn't possible to know whether the mail is sent or is in progress of sending. Any mail after clicking on send will be transferred to Sent folder regardless of it being sent. On web clients the attachments are uploaded before send option is active, in mobile clients it happens dynamically ..... It's a pretty basic feature which shows us the realtime status of mails being sent

    4 votes
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