Skip to content

Accounts & payments

163 results found

  1. Shared inbox

    Non-personal, shared (aka functional) mailboxes are commonplace in businesses - a central mailbox for a particular purpose accessible by multiple users. A similar need is also common for personal use (e.g. each spouse has their own personal mailbox, but also have a shared address for things like bills or school notifications)

    1) Best option would be to allow an address to be created and assigned to multiple users within a ProtonMail Organization. That avoids forwarding of emails and also avoids having to log out of one ProtonMail user and then log into another user in order to check the shared…

    567 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    39 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Vertcoin payment option

    Vertcoin is one of the fastest, trustworthy, decentralized, and secure crypto-currencies on the market right now. The Vertcoin community is large, and vibrant, and many of us use Protonmail as their main email provider. We would love for Protonmail to accept Vertcoin as payment!

    1,587 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    38 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Litecoin payment option

    Please accept Litecoin as a payment method for premium accounts and donations. While Bitcoin is a great investment asset, for normal low level payments below multiple-thousand level, Litecoin is much better. Bitcoin transaction fees are already around $5. Currently Litecoin fees are around $0.05 or 5 cents. Even the advent of lightning networks on Bitcoin will not make Bitcoin cheaper since Litecoin will also have Lightning network payments and channel costs will be 100x more expensive on Bitcoin.

    4,218 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    147 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Lightning Network Bitcoin payment option

    The Lightning Network is in beta, but it allows for instant payments (no confirmations) and almost 0% fees, provided the user has a channel open. You already accept Bitcoin... and the Lightning Network is a major upgrade to way people will use BTC to make payments. If you do it soon, you will also get a P.R. boost, as it will inevitably be mentioned in the Bitcoin media.

    747 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    53 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Offer White labelling for Proton Mail

    I would love to be able to brand the login for my company protonmail account and unify the experience by letting my employees log in to their email by going to mail.mybrand.com

    Or to quote one of your main competitors:

    "When you order the whitelabel upgrade for your Premium account you can activate the Tutanota login on your own domain (a sub-domain), change the look of Tutanota according to your needs (e.g. corporate identity) and create contact forms for your clients. If you send confidential messages to external recipients, those recipients are also directed to your whitelabel domain."

    40 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bitcoin Cash payment option

    Bitcoin transactions fees are now too much, and it may take up to a few hours for a transaction to be confirmed. There's a payment system, which is nearly same of Bitcoin, Bitcoin Cash. Its devs have a better vision "low fees, 1 block (10 minutes) transaction confirm time." If you haven't heard of it, here (https://bitcoin.stackexchange.com/a/58969/38618) you can see that many wallets support it.

    Kind regards.

    2,353 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    237 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Free education account (Plus Plan)

    -> Free plus account for uni/post-secondary students

    • Can be featured in github's student pack (https://education.github.com/pack)
    • Account upgrade could simply expire at the end of educational term
    • Custom domain options allow students to use their EDU domain email with proton mail's superior service
    • Allows students to organize busy mail traffic without folder limitations
    • Increase storage capacity allows for multiple word documents and Comp. Sci projects
    684 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    33 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Integrate with PGP keystore for 'to' addresses

    Allow us to provide public keys for our contacts, letting us encrypt emails to people without using protonmail "secure" email with password.

    Additionally offer search functionality for one of the well known keystores (MIT, etc) to find public keys for people you're sending emails to.

    676 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    10 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Only allow login with single/main address/username

    Do not allow that you can log into the account with every address.

    If my account name is john.smith then only allow login with john.smith or john.smith@protonmail.com. Not with finance.john.smith@protonmail.com or any other address.

    Perfect would be if you would have the choice what address can be used in order to log into your account.

    With the current way you have to give away your login username in order to send emails. Hiding the username from the public would be an advantage, since they would have to guess your username and the password. Not only one of them.

    1,026 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    64 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Basic plan

    A 'basic' price plan between 'free' and 'plus', that is a lot cheaper than the $/€4 per month 'plus' plan. The price covers the running costs of a 'free' account, and should provide less of a shock to the system of cash-strapped people used to free (albeit not private) email.

    The added features over the 'free' plan would be Protonmail Bridge, so emails & attachments can be downloaded, as the 500MB capacity fills very fast even with just standard usage, and the option to remove the signature "Sent with ProtonMail Secure Email" (default setting would be signature included). I would…

    319 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    50 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Desktop bridge for free users.

    I am so disappointed that the new 'Protonmail Bridge' is only for paid accounts. I love Protonmail for the fact that it is secure and free. If they continue to leave free users out of these great new features; I may not continue to use Protonmail!

    323 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    63 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Duo 2FA

    I would like the ability to use push notifications as my 2FA. It is a no brainier as this would also allow for yubikeys. It would also allow enterprise to better keep track and make use of this service. Lastpass supports it fully and it is fantastic. I go to log in and if I did not set it to allow this device for 30 days I click accept on the notification on my phone. Much easier and more convinient than putting a pin in every time I log in. With you lacking support with bridge this is the only…

    59 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Non-profit plans (basic)

    Hi,

    I'm part of a non-profit organization which can't afford a ProtonMail Plus plan.

    We just need more labels and more storage than the free tier allows. We don't need aliases, custom domains, or IMAP. I'm sending it here because I can see in our mailbox that we're not the only non-profits using Gmail.

    I should also highlight that some "non-profits" are probably illegal with repressive governments. (Then they're not, on the legal field, non-profit, but they deserve encryption no less than myself.)

    So various ideas could come up. Non-profits could have more labels and more storage for free. ProtonMail…

    84 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Add recovery phone number instead of email

    ...since the only one email is in use and can not to add any other recover email.

    Otherwise users have to register another email on different or in your service and making email names busy but unused (used for recovery purpose only).
    And somewhere in future after some period 3-6 months recovery email can be deleted and user can not to recover main email address password. So users have to remember sign in into that recovery email on constant basis. But if there will be 1-2 months delay to sign in into recovery email user can forget his password from…

    74 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Lifetime plan

    I find paying 4 euros per month too expensive.
    I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.

    6,443 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    158 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Regional pricing

    It costs the average Russian nearly two day's wages to pay for ProtonMail Visionary. It costs the average German just over two hours.

    Average wages vary drastically throughout the world, which is why large international companies like Spotify accomodate poorer nations. The same Spotify premium plan is equiv to USD 18.42 in Denmark compared to USD 4.50 in Argentina. This opens up their market to a global audience who would otherwise be unable to afford their service.

    So what can we do to prevent someone in Switzerland paying for ProtonMail in Mexican Pesos?

    Global issuer identification numbers: the first six…

    409 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    25 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Delete un-used email addresses.

    I have email addresses from a deleted domain. I can't delete the email addresses until I first remove all messages from each email address. The problem is I can't get into them in order to delete any messages.

    Would you please make it easier to delete old addresses.

    Many thanks for the great email service.

    76 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    11 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. SMS 2FA

    I understand this wouldn't be the choice for the most privacy-seeking users, but when one doesn't own a smartphone, the good old code sent through SMS for 2FA would be a great feature!

    Best regards,

    125 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    24 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Recycle temporarily used/delete usernames

    Recycle usernames that were only used for a short period before being deleted.

    On a lot of websites common usernames are used up by people who sign up to try the service out and just delete the account.

    Please consider making these usernames available once again.

    175 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    10 comments  ·  Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Free Trial for Protonmail Premium + cleaner tutorial

    I have turned several people on to proton mail and by far the coolest feature is organizing emails based on content/delivery. If you gave a one month free trial for Protonmail Plus I'm sure all of the people I recommended protonmail to would stay with it as their primary email.

    On top of that having a walkthrough for individuals using new premium features would help with adding more long term adoption.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Accounts & payments

Categories

Feedback and Knowledge Base