Accounts & payments
238 results found
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Allow transfer of primary admin role in Proton Family
There are multiple reasons why a primary admin may wish to transfer that role to another email address. For example, the family's threat model has changed since initial configuration, and it has become necessary to segregate ownership of billing, file ownership, and passwords to a standalone admin account accessible only from home and not during travel. With this setup, the primary admin account could not be compromised during travel.
28 votes -
Option to check Security Phrase
Right now we can only generate new Recovery Phrase.
It would be very helpful to have an option to check the Recovery Phrase.This way we will be able to check if the noted phrase is saved correctly, and we can also check the phrase from time to time without having to reset it and backup it again.
9 votes -
Avertir un mois avant le prélèvement de l'abonnement
J'ai choisi un abonnement sur 2 ans et il m'arrive systématiquement d'oublier que celui-ci arrive à expiration. Résultat, je suis prélevée d'une somme conséquente sans avoir pu prendre mes dispositions ni organiser mes dépenses. Il serait hautement souhaitable que vous préveniez du prochain prélèvement suffisamment à l'avance, un mois par exemple. Je ne comprends pas que cela ne soit pas prévu depuis le départ.
10 votes -
Adopt a sliding scale approach to pricing and a more flexible customizable plan building option
More flexible "choose your own adventure" style plan building. all options are given a value and you can construct a plan tailored to your needs.
example: i could have a family plan for email for 3 people with minimal features except for privacy and i could have the flexibility to pay small additional fee to upgrade storage for all accounts. or even just the option to add more storage with the free drive account for a small monthly fee would be better.
[my opinion: Ideally adding discounted plans for community groups/activists and a focus on a discount for low income…
5 votes -
Scoped account logins/workspaces
For context, I am someone who works in a high security field where I am not allowed to have my personal phone on me depending on the area I am working in that day and only authorized to carry my work provided phone. On this work phone I am allowed to install personal apps in the personal android profile however everything is monitored. I would like a proton account management feature where you can set multiple passwords for your account that are associated with a different scope of access. For example entering the main password gives full access to account…
6 votes -
Hiding ip address is good, in same way hiding the mobile network for police/telecom providers also
Implement in a short time, it will be a immediate feature
5 votes -
One time payment options to unlock more folders and filters in mail. Or a mini plan to do so for like 1 eur per month.
I suggest one time payment options to unlock more folders and filters in proton mail. Or a mini plan to do so for like 1 eur on month for more folders and filters and like 2 or 3 GB space. Thanks. The plus plan is too much for me. I don't need everything it offers. I noticed that many users have a similar opinion.
4 votes -
Proton for Business - Enforce Security Key 2FA Policies for Organization Users
As more organizations move towards embracing physical security keys (e.g. Yubikey) for authentication security, please consider introducing policy controls at the organization administrator level to:
(1) Enforce 2FA by security key for all users (specifically require security key 2FA to login, not just TOTP or other forms of 2FA in general).
It is noted that a related request of "Allow security key 2FA without setting up OTP 2FA" is already in place here (https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/48368117-allow-security-key-2fa-without-setting-up-otp-2fa).
(2) Restrict user-account 2FA enrollment/deactivation/modification to organization admins only.
Please allow the organization to determine whether users can make such privileged changes themselves, or…
2 votes -
Pay in Canadian Dollars
Allow to pay in CAD dollars.
8 votes -
Ability to modify billing dates
I want to have the option of changing the billing dates for future renewals: e.g. changing a biannual renewal from the 17th of August to the 1st of August. I have contacted Proton about this and it is not currently available nor in development.
21 votes -
payment by bank transfer
Dear proton team
I would have been a paying member from the beginning of your great service, if a one time payment would have been possible by bank transfer to a Swedish or other European bank account.
Greetings, Bertil
7 votes -
proton rewards
the longer you proton got the more things you get from like discount or more free storage so you reward the long time supporters
26 votes -
view entries grouped by domain URL
to be able to display entries grouped or sorted by the domain of the access URL
2 votes -
Remove the subscription limit at checkout time
We could have a possibility to subscribe to a plan as many times as you want, having to renew on the exact day of expiration is very inconvenient, not everyone has the time or patience to check subscription all the time
3 votes -
Allow wechat pay for Proton.
So I am living in China and I do not have Paypal and anything that can be used for paying. The only thing I can use right now is Wechat payment. Can proton add a wechat pay feature where I can pay through wechat? That'll make things way easier in China where everything is restricted and not allowing me to pay for anything
3 votes -
Price is too high for Indian users !
Proton mail services is not made for Indian users, the average indian users salary is 250$ USD, per month or less than that so people can not afford the price for protonmail and drive
4 votes -
Family plan with more VPN device slots
I'm subscribed to Proton Unlimited and I'm already using 5 device slots in Proton VPN. I would love to upgrade to the family plan but the family plan still offers only 10 VPN device slots. Each of us have at least 3 devices so we'd love to have additional VPN slots even if it costs more.
3 votes -
Cheaper accounts for low end users.
It is good to see Proton Duo, but it is too much and way too expensive for our needs.
We are a retired couple with little use for large amounts of data storage, mainly used for financial and legal matters, and maybe a couple of email addresses.
An account for two with maybe 100Gb (or less) of storage and a couple of email addresses each. Basic calender needs, VPN, basic Password manager (a bit up from the free version?)
16 votes -
Paid plans should provide option to hide promotional ads
Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.
256 votes -
Mix and Match Paid Services
It would be nice to have the ability to purchase 2-3 services as a bundle rather than having to buy proton unlimited. I only need MailPlus and SimpleLogin, so having the ability to buy and bundle these two services together for a cheaper rate than to buy them individually would be beneficial.
26 votes
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