Accounts & payments
224 results found
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Updating the storage capacity of an email accoun / Mise a jour de la capacité de stockage d'un compte mail
Bonjour j'ai la version gratuite de protonmail et je devrais avoir droit a la capacité de stockage d'1giga octet or la mise à jour n'a jamais été faite pour mon compte qui ne m'offre que la capacité de stockage de 500 mo pourriez-vous mettre à jour la capacité de stockage de ma boîte mail?
2 votes -
Template account for business
Just starting up a business within Proton as main email and password/identity manager for all employees. As an Admin it would be fantastically convenient to be able to create templates for accounts.
These templates could be customized widely with, for instance: prepared filters, labels, base email signature, as well as settings with “accepted auto forwards”, security settings, and so on.
When adding new accounts admin could create them based on templates, or apply templates to merge with existing accounts.
1 vote -
Allow paying a fixed amount of money to prevent account deletion
I noticed that ProtonMail now has an inactive accounts policy. I have several accounts and I do not want to have any of them be deleted. I also cannot afford to pay for monthly subscriptions for each of them, and would not use any of the paid features.
Instead, can we just have like a one-time payment to prevent the account from deleted? I would happily pay $1, $2, or even $5 one-time if I can ensure that ProtonMail will never automatically delete my account. If not, I will have to set myself a reminder to log in every few…
1 vote -
Monthly payments for yearly plans
Spending close to €200 for a 2 year unlimited plan in one payment right now is difficult for many people, and I believe you would get much more uptake if you allowed purchase using a monthly installment method.
I, for one, was about to buy your Proton Unlimited package until I discovered that I'd have to spend almost €200 in one go to get it.
Offering a monthly payment subscription option is a sound business model in these times of financial strain, so please can I ask that you at least consider the idea?
Thank you!
52 votes -
Purchase additional storage
I think it would be nice if you could have the option to pay for the same plan but with an increased storage. For example an Unlimited plan, but with 2TB of storage instead of just 500GB.
85 votes -
I request support for the Brazilian currency the real (BRL)
I request support for the Brazilian currency the real (BRL)
11 votes -
Make referal link work on a existing account
Proton is mainly for the people who strive for privacy and security.
The people here want to test, to see and to research for themselves in order to make the best choice and your referal system seems to counter that idea.
The referal link work exclusivement for a new account that doesn't exist yet so the people can test the pro version first without trying the free first.1 vote -
log out from all device / more.
So, there is somebody accessing my account, i cant log it out from his/her device, so add this fiture to make it more ezy to control
4 votes -
Add message to add Network fees while making Crypto payments
Since we are all new to Crypto payments , as a normal user we tend to make payments as displayed on screen. Proton could add an additional message saying to add network fees in addition to the amount displayed on screen. Also you can add Network address used for Crypto transaction, otherwise some may lose their transfers by making use of wrong network address
1 vote -
Payment methods in Iran
Please find an easy way to make payments in Iran
2 votes -
Log in to User Voice with Proton Account
When I was looking for a feature within ProtonMail I came across this platform for users. The first surprise was that I needed to create a new account to contribute to this platform while I am already have a ProtonMail account. So, my first suggestion for this platform is that everyone with a ProtonMail account also can use their ProtonMail account for this platform.
Another item is that there is no general welcome or explanation to this Uservoice platform. It would be nice (and helpful) as a new user of uservoice to know a bit how it works here.
Then…
33 votes -
Allow Purchasable Permanent Options
I've brought this suggestion up before I knew about this feedback forum. I think allowing free users the ability to purchase permanent options such as additional storage at 1GB increments and additional calendars would be great for those looking to add more features without upgrading and potentially losing the "bonus" space when you downgrade.
I am grateful that there was a recent upgrade from 1 calendar to 3 for free users, but I think an additional permanent purchase option would be helpful to both the customer and business sides of Proton.
2 votes -
Military Veterans/Disabled Veterans Discount
Military Veterans or Disabled Veterans (can provide proof) should get a discount. In the USA, about 2% of our population are veterans/active/reserve etc. How can providing 2% a discount break a company?? It would actually build business!
6 votes -
More free filters
Add more free filters like at least 3 because free accounts only have 1 available filter and paid accounts have unlimited. I've also seen similar posts on here from 2016 of this issue and free accounts still only have 1 filter.
60 votes -
Pay monthly with Crypto for existing plans
Add a crypto direct payment options and allow it of monthly payments and existing plans
1 vote -
visionary lifetime after some years
Today Proton have launch a family plan, with few difference with visionary plan. More stockage for visionary members and acces to some beta program.
Maybe Visionary plan can Evolve today.
first visionary members are already lifetime visionary member.
New Proton members can't subscribe to Visionary plan, and new Visionary members (~~ 10/years) are also lifetime members because they became visionary with the lottery.
So I think we could imagine visionary pay members could after 5-6 years become lifetime visionary members.
Proton grow Up this feature will have low effect on Proton economi.
6 votes -
4 X Payement
Offer payment in 3X/4X, in particular via paypal
3 votes -
Separate login option for vpn and mail ! not good for security
It don't make sense that we have to use our email login for everything, we should have the option to make different logins for each service to stop me putting my master password for my proton account on all my devices for vpn and/or drive. Dont say pay twice as i already pay premium compared to the other services and this should be normal practice for a privacy focused company.
14 votes -
please provide a clearly accessible cancellation function
please provide a clearly visible cancellation function
2 votes -
Add users-Family Plan-Shared Plan
Ability to add users to your individual paid account and manage them like business accounts with each one having their own login. But limits(I.e. storage, aliases, VPN) are shared between all accounts instead of each new account getting additional limits. Admin can move/allocate limits between accounts under the main account/plan.
Each additional user would add $1-$2 each.
7 votes
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