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Accounts & payments

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How can we improve our accounts settings, payments or plans?

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286 results found

  1. Accept payments in SEK (Swedish Crown).

    I would like you to be able to accept more currencies for the payments. Swedish crowns (SEK) would be better for me for having the exact monthly amount every month. I am sure other countries with different currencies would appreciate that too for the same reason.

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  2. Multi-part recovery phrase

    Add a possibility to set up recovery phrase similar to shamir. Basically allow creation of up to five phrases and require at least three of them to successfully restore the account. This will help shifting from relaying on one specific phrase as it could be a security risk having a duplicate at multiple places.

    3 votes
    1 comment  ·  Accounts  ·  Admin →
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  3. Template account for business

    Just starting up a business within Proton as main email and password/identity manager for all employees. As an Admin it would be fantastically convenient to be able to create templates for accounts.

    These templates could be customized widely with, for instance: prepared filters, labels, base email signature, as well as settings with “accepted auto forwards”, security settings, and so on.

    When adding new accounts admin could create them based on templates, or apply templates to merge with existing accounts.

    3 votes
    0 comments  ·  Accounts  ·  Admin →
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  4. Unlimited accounts for catch-all email addresses

    I am a premium paying member of proton mail who uses a catch-all email domain.

    I use many prefixes such as:
    moving@address.com
    apartment@address.com
    work@address.com
    personal@address.com
    name@address.com
    etc.

    In order to send email from these addresses, I must have accounts for them. This is very annoying as I have to repeatedly create and delete these accounts in order to stay under the 15 account limit.

    On my own domain, I should have unlimited addresses.

    This would very helpful and would solve one of my biggest annoyances with proton.

    68 votes
    5 comments  ·  Accounts  ·  Admin →
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  5. Delete account keys

    Being able to delete account keys should work out of the box. Could you please add this feature? Thank you.

    3 votes
    0 comments  ·  Accounts  ·  Admin →
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  6. Freezing an account after payment is used up or after initiating a freeze by the account owner

    Please freeze an account for e.g. two years after a the payment is used up. In case of the death of the owner, family members (who had been authorized by the owner during her or his lifetime) should have enough time to take over the account.

    Generally, there should be a process to allow authorized people to take over accounts of users who are not able to control their account anymore.

    This also could be a feature e.g. for journalists who lose control over their accounts. The freezing also could be triggered by a "password" defined by the account owner…

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  7. Add 3 additional custom domains for EACH family member on family plan

    The Family Plan looks like it will become a good option for many in the future, especially once Pass Vault sharing is integrated.

    However, the big glaring omission is that the custom domains do not go up for family plans.

    Each of my family has their own unique domain, and I want to be able to capture that so they can retain their own unique email domains...

    Each member should get an additional 3 custom domains options just like the primary account.

    All of the other metrics go up with a family plan except for the custom domains, so this…

    15 votes
    3 comments  ·  Accounts  ·  Admin →
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  8. Change account password every 90 days

    Can we get the option of changing the password of our Proton account every 90 days?
    This can be an extra check box in the "change password" settings.

    3 votes
    0 comments  ·  Accounts  ·  Admin →
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  9. New payment methods for Brazilians

    Perform the integration of a Brazilian payment system to facilitate payment and not require an international credit card, they could use, for example, the payment gateway of the companies Cielo, Rede, Stone, GetNet, Mercado Pago, in addition to PIX (cash payment, has instant confirmation in less than 10 seconds) and Boleto (confirmation within 3 days).
    I open this suggestion because I recently had my account suspended for a few days due to difficulties in making my payment with cards issued in Brazil (National and International debit and credit) and I also faced difficulties when trying to pay with PayPal, for…

    15 votes
    1 comment  ·  Payments  ·  Admin →
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  10. 希望能支持微信或支付宝来支付

    希望能支持微信或者支付宝来支付，这样能方便中国用户。

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  11. Reduce the power of family plan admin

    If the access of the admin account of a proton family group is known to the attacker he could switch all email adresses to himself and abuse them. Try to login to amazon accounts or similar and resets passwords there too. The feature to control all emails in the group is to dangerous. Could you please optionally remove this.

    6 votes
    1 comment  ·  Accounts  ·  Admin →
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  12. Account lockout option

    If somebody attempts to login to my account more than X number of times (user configurable), lock the account to protect it from an attack.
    In order to use this option, the user would have to download the recovery key and store it safely (outside proton pass!)

    4 votes
    1 comment  ·  Accounts  ·  Admin →
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  13. Access Proton Mail desktop apps with Proton Pass Plus

    Right now the desktop mail client is only available to proton mail plus users.

    I'd like to be able to use it on my Proton Pass Plus account.

    Proton Pass Plus users get a lot of emails if they make use of the email aliases feature, so it would add more value to the service!

    3 votes
    0 comments  ·  Plans  ·  Admin →
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  14. Tamaño ocupado en GB

    Debe estar mostrado específicamente el uso de cada servicio de PROTON por el usuario. Tengo ocupados 2.81 GB y no sé realmente qué ocupa el espacio total. Mail ocupa menos de 100 MB y Drive ocupa cerca de 2,8 GB, pero no se sabe específicamente qué ocupa cada cual.

    1 vote
    0 comments  ·  Accounts  ·  Admin →
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  15. 1 custom domain for each member of family plan

    Hi Proton team,
    It you be really nice to have 1 custom domain enabled for each member of the family plan !
    Thank you,
    Florent

    17 votes
    6 comments  ·  Plans  ·  Admin →
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  16. 直接換成新台幣價格去超商支付現金

    可以直接把一年份價格轉換成新台幣價格然後去台灣的超商現金支付

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  17. Rupay Card , UPI & Indian Rupee Support

    2 votes
    1 comment  ·  Payments  ·  Admin →
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  18. Updating the storage capacity of an email accoun / Mise a jour de la capacité de stockage d'un compte mail

    Bonjour j'ai la version gratuite de protonmail et je devrais avoir droit a la capacité de stockage d'1giga octet or la mise à jour n'a jamais été faite pour mon compte qui ne m'offre que la capacité de stockage de 500 mo pourriez-vous mettre à jour la capacité de stockage de ma boîte mail?

    3 votes
    0 comments  ·  Accounts  ·  Admin →
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  19. Advanced Securitiy Logs

    I want an advanced version of the current "Security Logs".
    This is different from the "Enable advanced logs" option.

    What I want to see in this log is (by column order):

    • UTC/My location based time and date that follows the ISO 8601 format
    • IP Address (Also an indication of if the IP is home/VPN/ProtonVPN/Tor/Proxy, etc.)
    • Country/City name
    • App Name (With detailed info. Web version should specify the device OS and browser type. Android and iOS version should also specify the version and etc.)
    • App Version
    • A detailed version of the event
    • Filter result

    This log system should also have features…

    17 votes
    1 comment  ·  Accounts  ·  Admin →
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  20. loggin account

    Hey, when I'm at work, I prefer not to enter my password and username every time I log in, and I also don't want the browsers to remember that information. Since my company has control over my computer, it would be really convenient for everyone, including myself, to have a QR code login feature on the web that can be scanned from a phone app, similar to what Binance offers. It's a simple and more secure method. I hope this feature becomes available soon! Goodbye.

    16 votes
    2 comments  ·  Accounts  ·  Admin →
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