Accounts & payments
297 results found
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Add support for Zcash payments
Proton and Zcash are an ideal pair. By accepting ZEC, you can offer anonymous payment options to your users. Zcash's shielded transactions ensure that all details on the blockchain remain hidden, thus providing utmost privacy.
Your privacy-conscious user base will appreciate having the option of making anonymous payments with Zcash. It's a wonderful way to align your payment system with your privacy mission.
18 votes -
Offer a premium plan for Proton Calendar that’s separate from Mail Plus
I would like to have access to the premium features of Proton Calendar, like having more than 3 calendars, being able to customize the colors or share calendars with other accounts, but I don’t need Mail Plus. I have specific needs for my email hosting and Proton Mail Plus is not the best option for them, so I have another paid email provider. I would be happy to pay 1€ per month to access the premium features of Proton Calendar, but paying the price of Mail Plus (around 4 or 5€ per month) just to get the calendar is too…
3 votes -
default 2fa setting
Allow the user to set the default 2fa, with the effect that the default 2FA is displayed first. I use 1Password password manager. For Proton, I use both a security key and an authenticator. Proton insists on prompting for a security key and showing authenticator as an alternative. I almost never use the security key; it is my backup. But this behavior by Proton, prompting for the security key, prevents my password manager from getting me logged all of the way in automatically.
I currently have to click the authenticator tab. When I do that, my password manager takes over…
3 votes -
Change credit card to crypto
I have had Proton Mai since 2020. I would like an option to be able to remove my credit card and add Monero or Bitcoin and remove my credit card to be more private
15 votes -
Multiple Months Plan
If you want more than one month at a time, but less than a year, allow you to pay for those months.
3 votes -
REEMBOLSO COMPLETO
Solicito por completo o reembolso de plano VPN plus pois não gostei da qualidade do serviço em jogos.
E não estou encontrando a pagina de suporte no site de PROTON.
3 votes -
Ticket, Testphase und einfacherer Support
Ich habe den kostenlosen Accout getestet und möchte nun unlimited testen. Noch nicht abonnieren. Ich finde es befremdlich, dass der ganze Support auf englisch ist. Auch weil es ein Schweizer Unternehmen ist. Es ist für mich befremdlich, dass es kein Ticketsystem gibt, wo mir geholfen wird. Diese Lösung hier ist für ein Unternehmen ressourcensparend, aber wenig Userfreundlich, weil umständlich. Primäre Frage war: Ich möchte meinen kostenlosen account auf unlimited upgraden um ihn kostenlos 8 Tage zu testen. Geht das?
1 vote -
Forcing 2FA when signning up for email
Forcing 2FA when signing up and to make phone as 2FA ro get code to sign in or to prompt in with mobile not only 2FA authenticator.
3 votes -
signed-in reset
Update the IOS ProtonMail App to include the signed-in reset option, that's available on the Android and Web apps. This will allow full recovery for a authenticated user who has access to their ProtonMail App, but has forgotten/lost their password and hasn't setup any recovery methods. Particularly useful for new inexperienced users. This will also help recovery of data from the same account, held in other Proton Apps, e.g. Drive, Pass, etc.
3 votes -
Libravatar support
Instead of a 2 letter for avatar support for libravatar
2 votes -
Log in to Proton Account with FIDO2 / WebAuthn ( Passkeys / Passwordless )
With the rise in account takeover, password breaches, and the complexity of managing hundreds if not thousands of account credentials and their MFA, a better solution is needed that simplifies and offer bullet-proof protection against phishing and account takeover attacks.
Many services like 1Password, Yubico/Yubikey, and Apple offer the ability to generate and securely store passkeys that can then be used to authenticate to services that support WebAuthn/FIDO2. I strongly recommend that ProtonMail, ProtonVPN, ProtonDrive, ProtonCalendar, etc. to support passwordless/passkeys in the near future to stay on top of security and ensure that its customers are properly protecting their accounts.
…
389 votes -
Unlicenced Admin Account
Best practice is to have a separated dedicated unlicensed Admin account.
I do not like that my regular account also has Admin access, and would like to setup a separate account for this, however I would have to pay for an additional license.19 votes -
Add Option to buy once
I think a lot of user whould Like it to buy an Upgrade to use Mail apps with buying the Plan once.
14 votes -
Mail Plus plan with shared domain
Sharing a domain among several people is now very expensive.
The Mail Plus plan is more than enough for most people, but sharing a domain is not possible with it. The cheapest plan for sharing a domain is Mail Essentials which is almost double the price of Mail Plus. That is a lot.
I suggest adding one of these options:
1. Add domain sharing to Mail Plus
2. Make an affordable "bare essentials" family plan
3. Add domain sharing as a paid add-on feature35 votes -
Merge proton accounts
I tried Proton Mail free before buying a subscription and am so disappointed I can't use the paid features on these accounts. I am allowed more than one account with my subscription. Why can't it be the ones I already have and use? Such a pain to have to switch over between
20 votes -
Forgotten password options vulnerability
I clicked the "forgot password" option on the sign in page to test. After entering my email, it immediately prompted for a 12 word phrase.
Immediately prompting for the phrase gives an attacker performing reconnaissance valuable information.
All 3 options should be selectable regardless of which have been configured. This allows security through obfuscation. As the screenshots in this link show https://proton.me/support/reset-password
This is for a situation where someone who knows my alternate email or phone number and tries to use them. If I haven't enabled them as options, it would be also good to then get a notification about…
30 votes -
Large family plan
Hi,
I currently administer a domain for my extended family (50 members) and we are on the free services from google and have enjoyed their services for 15 years+.
I would really like to switch to Proton, but find no plan that fits.
I would love to see a plan for "Large Families", that could go up to 50 members and i believe it could still be done within the 3TB of space in the current family plan.
If it could be done at the same price as well, it would be great, as USD19 per month is still quite…47 votes -
Tether Payments
Payment method with TRC-20 Tether
11 votes -
Set Automatic Account Deletion
Ensure our Proton account is deleted after die or very long period logout.
45 votes -
Add 3 additional custom domains for EACH family member on family plan
The Family Plan looks like it will become a good option for many in the future, especially once Pass Vault sharing is integrated.
However, the big glaring omission is that the custom domains do not go up for family plans.
Each of my family has their own unique domain, and I want to be able to capture that so they can retain their own unique email domains...
Each member should get an additional 3 custom domains options just like the primary account.
All of the other metrics go up with a family plan except for the custom domains, so this…
34 votes
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