Accounts & payments
226 results found
-
E-Mail confirmation upon changing or cancelling subscriptions
Currently, I do not receive any written confusion when changing or cancelling a subscription. For the sake if transparency and accountability this should be foreseen. Also, I want to know how much I pay yearly and monthly and in which plan I am. This definitely needs improvements.
17 votes -
Integrate Standard Notes Premium plan with Proton Visionary
Dear Proton Team,
I would like to suggest adding the standard Notes Premium feature to the Proton Visionary plan. Since Proton promotes Visionary as the ultimate subscription giving users the maximum limits and access across all Proton services, it would make sense for Notes Premium to be included as part of that promise.
Currently, Proton Visionary subscribers already receive integrated access to SimpleLogin, which is technically a separate service that Proton has incorporated into its ecosystem. Given this precedent, including Notes Premium—even though it is also a distinct service—would be consistent with the Visionary plan’s positioning as the all-inclusive plan.
…
9 votes -
Lumo Plus subscription should be completely independent from existing Proton subscription
Make it possible to subscribe to Lumo Plus independently from an ongoing Unlimited/Duo/Family subscription. As it is, I cannot subscribe to Lumo Plus for one month while keeping my ongoing 24-months subscription. The only option is to convert my 24 months subscription to a 12 months subscription and add a 12 months Lumo Plus subscription. That is not what I want, so I will not try Lumo Plus for the time being.
12 votes -
Disable login for aliases
Implement the option to choose which aliases are allowed to login in the Proton ecosystem. I mean the aliases that are created with Proton Mail, not with SimpleLogin.
205 votes -
Let users change their Proton account profile picture
Users being able to add a pfp image of their own or whatever pfp they want wether it's 2D or 3D.
8 votes -
Allow purchasing subscriptions as a gift
I want to be able to gift ProtonMail subscriptions to my family members, but there doesn't seem to be an option to do this currently.
55 votes -
Pay per GB
Pay for EXACTLY the storage that you used in a month, instead of having to bump plans with *** GB increments - and serious price increases.
Proton uses limits to extract maximum consumer surplus and force new plans on people, when all they want is just more storage. This is just like commercial companies, and leaves a bad taste.
The better approach is to align consumer value and producer cost : pay for what you use, with a standard cost-plus premium. It's not how you make the most money, agreed - but it is how you build a loyal user…
98 votes -
Show the Proton account creation date in the settings
To mark the 10 years anniversary of Proton, many look back at when their accounts were created. Showing a simple "Account created on ...." on the Dashboard or Account section of the settings would be nice to keep the date in mind. Also that helps knowing when anniversary storage drops will fall! :D
152 votes -
Storage: 1 GB is not enough on the free plan, but as a pensioner I cannot afford expensive plans.
I would be happy for you to automatically delete all emails above my 1GB limit, so that is when my storage starts to fill up.
Can you do this? Keep my stored emails just below 1GB?I would like to stay with Proton, otherwise I have to go back to Gmail.
7 votes -
Purchase extra storage
It was possible to purchase extra storage before the rebranding. I’d like to see that feature returned across all plans including Visionary. Blocks could be structured something like:
10GB
100GB
250GB
500GB
1TB
10TBLet me buy as many blocks in whatever configuration I choose to meet my own storage requirements.
While I appreciate a lot of effort went into creating the current individual, family, and business plans, and that storage limits have been bumped up from time to time, we all have different requirements. Photo and video files especially are only getting larger and more of them created. Give…
5 votes -
2FA Authenticator App algorithm upgrade beyond SHA-1
Appreciate 2FA authenticator app support in the solution.
Would like to see support for not just SHA-1 (known insecure) hashing algorithms for code generation but also SHA-256 or SHA-512.
Bitwarden supports SHA-256 in their solution.
12 votes -
Make Visionary Plan Visible on All Proton Services Webpages
I don't think it makes sense that the visionary plan can only be seen on the wallet webpage. Why isn't proton visionary visible when you look at the plans for every of the Proton services? I didn't even know there was a visionary plan until I joined the discord and I could see the role, but when I went through the Proton website I couldn't find it until someone sent me a link which showed me it can only be found on the wallet plans webpage, which doesn't make sense to me.
7 votes -
Stop locking advertised 1GB of storage behind a 15-day call to action
One's locked at 500Mb if they don't perfom actions they might not even be able to, although the service advertised itself as 1GB no strings attached.
It feels shady, reminds of the disgraceful practices we're trying to avoid by using Proton, & completely turned a friend off the service because they wanted a clean e-mail adress, not another source of economic pressure.5 votes -
Allow for an upgrade path in Google Play......
I am stuck after buying a Pass Plus subscription. No upgrade path in Google Play, no way out, no support. Contacted both Proton support and Google support. No help from either ends. Only 2 options are:
1. Wait until my subscription expires NEXT YEAR in September PLUS another 60 day grace period they have to keep themselves linked to you as long as possible. And there's no guarantee they will even unlink themselves after waiting for OVER A YEAR! These are just fairytales.
2. Make a new account and subscribe online and pay full price and lose my current domain.…
4 votes -
Family Plans - I have 7 people in my family - can we increase beyond 6?
I have 7 people in my family - can we increase beyond 6?
146 votes -
4 votes
-
Visionary Accounts Should have access to one Dedicated VPN Server
I want to use Dedicated gateways and would be glad to pay for one but I have to create a business account. I would like to be able to just add a dedicated gateway to my Visionary plan. I have been a visionary plan subscriber for many years
14 votes -
Proton Mail Lite Plan - $10/year
Many users, like myself, don’t require the full Mail Plus subscription but still want a reliable, privacy focused email experience. For casual users who primarily receive emails, a Lite Plan could be the perfect fit.
Including an additional pm.me address or at least access to Proton Bridge would add significant value. A simple pricing model, such as $1/month or $10/year, would make this plan accessible to a wide range of users, encouraging more people to adopt Proton Mail while keeping it affordable.
6 votes -
Recovery phrases shouldn't be instant access – A safer alternative: recovery phrase + delayed access
First of all, I don’t see the real value of the current recovery phrase. If someone securely stores their master password and TOTP seed, those already provide full access to the account – just like a recovery phrase does. So what’s the actual benefit of having a separate recovery phrase in this setup?
Sure, I understand that a recovery phrase that bypasses 2FA is more convenient, but from a security standpoint, it's essentially the same as handing over full access – there's no meaningful distinction.
In practical terms, both a recovery phrase and a written-down master password + TOTP seed…
5 votes -
Make Activity Monitoring Available for Proton Visionary Users
As a Proton Visionary user, I would greatly appreciate having access to the Activity Monitoring feature within this plan. This would allow me to track how my account is being used, see important changes that have been made, and respond quickly if any unwanted activities occur.
Including this feature in Visionary would be a valuable addition, since the plan promises the maximum limits and features available. Currently, users who rely on Activity Monitoring have to switch to a professional-tier plan—despite it offering fewer overall benefits compared to Visionary—just to get this single function.
By integrating Activity Monitoring into Visionary, advanced…
4 votes
- Don't see your idea?