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Accounts & payments

238 results found

  1. allow users to buy services à la carte

    Allow users to by services à la carte. For example being able to purchase Drive+ and Mail+ without being forced to pay for the Unlimited bundle.

    The current system incentivizes users to break the TOS since its usually cheaper to have separate accounts with an individual service attached if you don't require the majority of benefits included with Unlimited.

    7 votes

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    0 comments  ·  Plans  ·  Admin →
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  2. Openstreet map integration please

    App where we can contribute and use openstreet map

    14 votes

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  3. Avertir un mois avant le prélèvement de l'abonnement

    J'ai choisi un abonnement sur 2 ans et il m'arrive systématiquement d'oublier que celui-ci arrive à expiration. Résultat, je suis prélevée d'une somme conséquente sans avoir pu prendre mes dispositions ni organiser mes dépenses. Il serait hautement souhaitable que vous préveniez du prochain prélèvement suffisamment à l'avance, un mois par exemple. Je ne comprends pas que cela ne soit pas prévu depuis le départ.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  4. free plan should be better than google free plan

    Proton should consider enhancing its free plan to offer more competitive features compared to Google's offerings. Specifically:

    Increase storage: Provide more free storage space than Google's current 15GB allocation.
    Expand features: Include additional privacy-focused features not available in Google's free plan.
    Maintain lower pricing: Ensure that Proton's paid plans remain more affordable than comparable Google plans.
    Highlight privacy benefits: Emphasize Proton's superior privacy protections as a key differentiator.
    Improve ease of use: Streamline the user interface to make it as intuitive as Google's services.

    By implementing these changes, Proton could potentially attract more users who are looking for a privacy-focused…

    10 votes

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    4 comments  ·  Plans  ·  Admin →
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  5. Mozilla Account - "Log in with Proton"

    That.
    Mozilla and Proton joining forces.

    11 votes

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    1 comment  ·  Accounts  ·  Admin →
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  6. Cheaper accounts for low end users.

    It is good to see Proton Duo, but it is too much and way too expensive for our needs.

    We are a retired couple with little use for large amounts of data storage, mainly used for financial and legal matters, and maybe a couple of email addresses.

    An account for two with maybe 100Gb (or less) of storage and a couple of email addresses each. Basic calender needs, VPN, basic Password manager (a bit up from the free version?)

    9 votes

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    1 comment  ·  Accounts  ·  Admin →
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  7. Ability to modify billing dates

    I want to have the option of changing the billing dates for future renewals: e.g. changing a biannual renewal from the 17th of August to the 1st of August. I have contacted Proton about this and it is not currently available nor in development.

    10 votes

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    0 comments  ·  Payments  ·  Admin →
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  8. Long Plans

    You should offer Life Long Plans

    111 votes

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    6 comments  ·  Accounts  ·  Admin →
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  9. currency

    Hello Proton Team and Community,
    I have a suggestion that I believe would greatly benefit Proton's global user base: expanding the accepted currencies for payments beyond EUR, CHF, and USD. Proton has a growing international community, and allowing payments in additional local currencies would make it more convenient for users across the globe.

    Benefits of this expansion could include:

    Reduced Currency Conversion Fees: Many users face additional fees when converting their local currency to one of the three currently accepted currencies. By supporting more local currencies, Proton could help users avoid these extra costs.
    Enhanced Accessibility: Making it easier for…

    10 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. There could be more cryptocurrency options

    Users can already pay by Bitcoin. However Bitcoin isn't the most private nor cheapest cryptocurrency to use. I suggest Proton paid plans could be paid with other cryptocurrencies such as Monero, Litecoin, Etherium and Bitcoin Cash.

    89 votes

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    13 comments  ·  Payments  ·  Admin →
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  11. Proton OAuth/OpenID/SAML so I can use Login with Proton in other sites

    I'd like to have a private version of Oatuh and potentially other authentication methods for 3rd party apps that authenticate/authorize with Proton.
    In my mind this service will allow me to, while authorizing the app, pick and choose the data I share, like email: email alias, name: a pass configured identity, and similar.

    5 votes

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    0 comments  ·  Accounts  ·  Admin →
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  12. Change primary email

    The ability to swap the primary default used email under a user e.g in Joe he has joe@exp.com and moe@exp.com, Joe accidentally set his default email to what he had at the time moe@exp.com but now wants to use his new joe@exp.com, is it possible for Joe to change this

    4 votes

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    0 comments  ·  Accounts  ·  Admin →
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  13. Mix and Match Paid Services

    It would be nice to have the ability to purchase 2-3 services as a bundle rather than having to buy proton unlimited. I only need MailPlus and SimpleLogin, so having the ability to buy and bundle these two services together for a cheaper rate than to buy them individually would be beneficial.

    14 votes

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    2 comments  ·  Accounts  ·  Admin →
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  14. Expert mode for security/recovery

    I love Proton and rely on it for email and password management. This makes my Proton account's security paramount, since this is the gateway to everything else now. That is why I have two security keys that protect access to this critically important account with unfishable 2FA. My password is kept offline, and is backed-up in various ways.

    Proton, however, seems to work against my efforts sometimes. I'm obligated to also use an authenticator app to use my security keys. Without asking, I'm suddenly opted-in to having recovery files downloaded to my trusted devices. Allow password reset from settings is…

    27 votes

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    4 comments  ·  Accounts  ·  Admin →
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  15. Allow transfer of primary admin role in Proton Family

    There are multiple reasons why a primary admin may wish to transfer that role to another email address. For example, the family's threat model has changed since initial configuration, and it has become necessary to segregate ownership of billing, file ownership, and passwords to a standalone admin account accessible only from home and not during travel. With this setup, the primary admin account could not be compromised during travel.

    11 votes

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    0 comments  ·  Accounts  ·  Admin →
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  16. proton rewards

    the longer you proton got the more things you get from like discount or more free storage so you reward the long time supporters

    10 votes

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    1 comment  ·  Accounts  ·  Admin →
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  17. domains

    Family Plan should have 5 domains instead of 3.

    17 votes

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    1 comment  ·  Plans  ·  Admin →
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  18. Warn user about adding a card payment option if they have ProtonVPN on

    When user adds a card payment option, they are most likely redirected to their bank's web service to verify the action. Many banks have strict automated monitoring that may lock the card when an action seems suspicious.

    Using a VPN may trigger such lock on the bank's side for various reasons.

    For a real-life example, your VPN might be using a server located in different region than your real region and the verification process may require you to use another device (like your phone) which might not be using a VPN. On bank's side, this may look like someone is…

    6 votes

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    0 comments  ·  Payments  ·  Admin →
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  19. Extended notice periods for invoices during holidays.

    My 24-month subscription was discontinued with only 10 days notice, it might be a good idea to wait a bit longer before canceling subscriptions, especially during the end-of-year holidays.

    3 votes

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  20. Allow Upgrade from MailPlus to the Proton Unlimited from Google Play

    I subscribed to MailPlus and bought the 1 year subscription. Now I learn that there is a Proton Unlimited Plan, but since I bought the 1 year MailPlus, there is no option for me to Upgrade to 1 Year of Unlimited. I find the VPN to be very useful and want to use it on my PC and my Phone at the same time.

    3 votes

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