Accounts & payments
296 results found
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A reduced price Meet option for Unlimited Plan subscribers.
I would subscribe to Proton Meet if there were a lower priced option for existing Unlimited Plan subscribers that allowed for longer meetings. I typically have 2 meetings every two months, but their duration can be up to 4 hours. This is for non-commercial use by groups of retired persons. - The business plans are too expensive as is for this type of use.
Perhaps I am an outlier from a marketing point of view, but I thought that I would mention this. My fall-back is to continue to use Jitsi.
14 votes -
Family Plan - Slider selectable options for greater storage and user flexibility choices
Overall Family plan issue:
I see people wanting different things for the Family Plan, some say there is too much storage (I personally do not agree with this), some say it needs more storage, others say it needs to allow for more users, while others want certain services and other don't want certain services.It seems to me we are running up against the truth that 'there is no standard family', so the standard 6 member / 500 gb per member model doesn't fit the needs of many. We need a more flexible offering to attract more people over to…
24 votes -
Student discounts shouldn't only last one year
Many other subsciption services like Spotify for example have at least opted for 4 years max, which would make way more sense since that is a realistic duration of studying. Affording your own privacy shouldn't be a privilege which you have to get into financial trouble for as a student.
77 votes -
Be able to merge Individual Proton account into one Duo or a Family plan.
I have Proton Unlimited and love it. Wife finally wants to migrate from Gmail(SpyMail) but she doesn't use all the other google nor proton products. If we both have individual accounts; can the two proton accounts be merged under one Proton account in the future like a Duo or a Family plan when our kids are old enough?
89 votes -
Credits offers
When doing offers to capt new members (like 90% discounts first year or so) on Black Friday for example, why not do credit offers for the current members, like X% credit offer discounts?
That would be a kind move by Proton that would make feel the already enroled community feel better when you are doing all those great offers only for new members or to upgrade.
Sincerely, I feel myself ignored when you are doing those offers for new members while here its me paying the same price year after year...74 votes -
Multi-Generational Family Plan
Heading: Multi-Generational Family Plan Scaling
Multi-Generational Family Plan
As a Proton Family Plan Organizer,
I want to expand my plan's capacity beyond the default 6-user limit to include extended family members (such as aging parents),
So that I can secure their digital privacy and manage their accounts for them under a single, unified subscription.7 votes -
Monero as a direct payment option
Proton should support Monero payments for all services, in particular email and VPN.
At present, Proton does not accept Monero payments directly, but rather refer to some 3rd party option.
This proposal is specifically regarding Proton accepting Monero payments directly, similar to how they currently do for Bitcoin.
17 votes -
Stop sponsoring politically-oriented and far-right youtube channels or content
I noticed that a far-right youtube channel is sponsored by Proton.
Please do not sponsor politically-oriented youtube channels or content !Source: https://www.youtube.com/watch?v=8aUdWFfKCog and active sponsoring link https://proton.me/vincentlapierre
6 votes -
Longer Paid Plans - say 3 and 5 Years options
Provide LONGER PAID PLANS, 3 and 5 years options would be nice.
Pricing should of course be decreasing the longer the purchased plan.
This reduces our exposure as customers to random pricing increase every 1 or 2 years, and Proton gets a nice and loyal captive paid membership base to who you can sell other services.
661 votes -
Share custom domain between different paid plans
Note: this request is for multiple separate accounts (on separate plans) to be able to use the same custom domain, not multiple users/accounts on the same plan. In my case I have a custom domain I'd like my family to use (my spouse and kids, 6 total users) as well as my parents and siblings (another 6 users). Moving to a business plan is cost-prohibitive ($48/mo total for two family accounts vs. $156/mo for 12 business users), and I really don't want to have to register a different custom domain for each family plan.
5 votes -
Improve and expand QR code sign-in so it works from a PC
The QR code sign-in is fantastic, however, it should also allow users to sign in outside portable devices. For example, using a logged in session within the browser could improve the logging workflow experience for users with degoogled devices as the user can then only have a security key setup in their account and avoid altogether less secure forms of 2FA such as TOTP. At the moment, degoogled devices pretty much must have TOTP enabled, which is not ideal for those seeking maximum security within a degoogled ecosystem.
5 votes -
Reply from Simple Login Alias
Reply from Simple Login Alias
If an email is received via forwarding from a simple login alias, I want the ability to reply to the sender through the proton email web client without leaking my proton email address. Currently, email replies originate from my proton email. Emails received from a simple login forwarding alias should default to the simple login alias in the 'Sent From' field if I reply to the email.11 votes -
Feature Request: FIDO2 only authentication on new devices
Summary
Add an account security option that enforces FIDO2 security keys as the only allowed 2FA method when a user signs in from a new or untrusted device.Problem / Current Behavior
In the current login flow, when a user has a FIDO2 key enabled the user can fallback to OTP-based 2FA rolling codes. This creates a downgrade path.Desired Behavior (What should change)
Provide a ON/OFF setting such as: “Require FIDO2 security key for new/untrusted devices.”When enabled
• FIDO2 is required when signing in from a new/untrusted device.
• OTP fallback is not offered in that same new/untrusted…16 votes -
Onetime payment for lifetime Proton Unlimited
There is some things I see that I would never use in the Mail plus/proton pass plan, but I really would like to just pay once. I like the idea of having a 50-99year "unlimited/lifetime" since once I'm gone you can either forward the logins to a designated person I say and give them 90 days to download the archive, or just shred/delete everything once I leave the earth.
I despise monthly payments. Its the principal of it and the fact some cars have DLC for things already built into the car is crazy. Let me bite the bullet, and…
18 votes -
Sign in to the account with email aliases
I would like us to be able to choose the emails (main account email and email alias) that can be used to authenticate on the account. Currently it is possible to authenticate with all emails, principal and alias, this can induce a security risk by multiplying the connection possibilities.
6 votes -
Safeguard Preferred Email on Downgrade
Safeguard Preferred Email on Downgrade
As a Paid Proton User,
I want to change my primary account username to any other active Proton alias I own,
So that my preferred email address remains the permanent, primary identifier for my account even if I downgrade to the free tier in the future.5 votes -
Lumo Plus subscription should be completely independent from existing Proton subscription
Make it possible to subscribe to Lumo Plus independently from an ongoing Unlimited/Duo/Family subscription. As it is, I cannot subscribe to Lumo Plus for one month while keeping my ongoing 24-months subscription. The only option is to convert my 24 months subscription to a 12 months subscription and add a 12 months Lumo Plus subscription. That is not what I want, so I will not try Lumo Plus for the time being.
28 votes -
allowing business customers to regularly pay by bank transfer and add a button for that
Dear all, since business customers do not prefer recurring payments being done by credit card or PayPal, would it be possible to accept payment by bank transfer as a normal option? Currently, I have to write to your support every month, showing that I have paid my plan for the upcoming month, and proton matches my payment manually. The business suite only earns that name when business customers can pay by bank transfer. This is standard business practice.
5 votes -
Passwordless login using hardware key / passkey only
Enable the user to use a FIDO2 hardware key or an iOS or Android biometric passkey as the sole login method for users that desire it. It would be for all Proton services, in my case mail, drive and pass.
I would like to eliminate using passwords altogether and solely rely on a passkey in my iOS Passwords app OR my Feitian FIDO2 hardware key with fingerprint sensor.
Requiring multiple keys would be a way to help prevent users from locking themselves out.
1password is currently in beta with passwordless login and google already supports it.
10 votes -
OAuth flow for external applications to use to access Proton services
Allow developers to implement their own apps integrated to the Proton enviroment and, through an auth flow, get the required permissions to use users accounts
Examples of implementation
Proton Drive SDK (Existing Proton Drive SDK implementation of authentication and app indentification is easily forjable and apps wth bad intentions will store user credentials)
A future Proton Mail SDK (which would allow open email clients like Thunderbird to implement Proton Mail without the need of Proton Mail Bridge)
Proton VPN SDK (An SDK where apps can tunnel requests via a Proton VPN server)
Proton Docs & Calendar SDK (SDK to develop…6 votes
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