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How can we improve our accounts settings, payments or plans?

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283 results found

  1. Implement passkey upgrade .wellknown for proton accounts

    This is separate from https://protonmail.uservoice.com/forums/953584-proton-pass/suggestions/48670034-automatic-passkey-upgrade as it's for proton to have this themself, rather than for proton pass to support such.
    The domains should be https://account.proton.me/ and https://account.protonvpn.com/

    Googles info on such: https://developers.google.com//identity/passkeys/developer-guides/upgrades/

    Github: https://github.com/ms-id-standards/MSIdentityStandardsExplainers/blob/main/PasskeyEndpointsWellKnownUrl/explainer.md
    and
    https://w3c.github.io/webappsec-passkey-endpoints/passkey-endpoints.html

    This would allow easier setup of more secure proton accounts, and in the future when proton pass supports such, easier passkey setup in such for proton accounts themself.

    6 votes
    1 comment  ·  Accounts  ·  Admin →
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  2. Adjust prices for 3rd-world economies

    Direct conversions from USD are ridiculously expensive.

    Your discounted 1st year plan costs more than most graduates earn in a month.

    3 votes
    2 comments  ·  Plans  ·  Admin →
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  3. customer benefit for existing clients

    there should be a plan for existing clients...for example you pay the full price year 1....year 2 5% discount....year 3 another 3% discount in addition to the 5% of the year 2 ...

    121 votes
    4 comments  ·  Plans  ·  Admin →
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  4. Openstreet map integration please

    App where we can contribute and use openstreet map

    26 votes
    0 comments  ·  Plans  ·  Admin →
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  5. support long term users

    All deals seem to be for new users. Proton should also offer discounts for users who have stuck with the company for multiple years.

    5 votes
    0 comments  ·  Payments  ·  Admin →
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  6. Proton OAuth/OpenID/SAML so I can use Login with Proton in other sites

    I'd like to have a private version of Oatuh and potentially other authentication methods for 3rd party apps that authenticate/authorize with Proton.
    In my mind this service will allow me to, while authorizing the app, pick and choose the data I share, like email: email alias, name: a pass configured identity, and similar.

    11 votes
    0 comments  ·  Accounts  ·  Admin →
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  7. Extended notice periods for invoices during holidays.

    My 24-month subscription was discontinued with only 10 days notice, it might be a good idea to wait a bit longer before canceling subscriptions, especially during the end-of-year holidays.

    8 votes
    0 comments  ·  Plans  ·  Admin →
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  8. Support bigger Family’s trough the family plan

    There should be an option to add more family members and you pay a certain amount more 1Password already does this and this is why I we can’t move over to proton from other services like 1Password.

    Support told me to try a business plan but when you try to configure that for 7 people and with the same features as the proton family plan has then it just gets way to expensive.

    10 votes
    0 comments  ·  Plans  ·  Admin →
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  9. Allow Upgrade from MailPlus to the Proton Unlimited from Google Play

    I subscribed to MailPlus and bought the 1 year subscription. Now I learn that there is a Proton Unlimited Plan, but since I bought the 1 year MailPlus, there is no option for me to Upgrade to 1 Year of Unlimited. I find the VPN to be very useful and want to use it on my PC and my Phone at the same time.

    6 votes
    1 comment  ·  Payments  ·  Admin →
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  10. free plan should be better than google free plan

    Proton should consider enhancing its free plan to offer more competitive features compared to Google's offerings. Specifically:

    Increase storage: Provide more free storage space than Google's current 15GB allocation.
    Expand features: Include additional privacy-focused features not available in Google's free plan.
    Maintain lower pricing: Ensure that Proton's paid plans remain more affordable than comparable Google plans.
    Highlight privacy benefits: Emphasize Proton's superior privacy protections as a key differentiator.
    Improve ease of use: Streamline the user interface to make it as intuitive as Google's services.

    By implementing these changes, Proton could potentially attract more users who are looking for a privacy-focused…

    17 votes
    5 comments  ·  Plans  ·  Admin →
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  11. Chat feature between protonmail accounts

    Would love to see a chat/messaging feature between protonmail accounts a la gmail or yahoo. For individuals who work in environments where cell usage is not available, messaging features are important communication devices for families.

    4 votes
    1 comment  ·  Accounts  ·  Admin →
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  12. scribe addon

    that personal people for like 1 euro/month (for example) the can buy scribe addon if its not in there plan.

    3 votes
    2 comments  ·  Plans  ·  Admin →
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  13. Avertir un mois avant le prélèvement de l'abonnement

    J'ai choisi un abonnement sur 2 ans et il m'arrive systématiquement d'oublier que celui-ci arrive à expiration. Résultat, je suis prélevée d'une somme conséquente sans avoir pu prendre mes dispositions ni organiser mes dépenses. Il serait hautement souhaitable que vous préveniez du prochain prélèvement suffisamment à l'avance, un mois par exemple. Je ne comprends pas que cela ne soit pas prévu depuis le départ.

    6 votes
    0 comments  ·  Payments  ·  Admin →
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  14. currency

    Hello Proton Team and Community,
    I have a suggestion that I believe would greatly benefit Proton's global user base: expanding the accepted currencies for payments beyond EUR, CHF, and USD. Proton has a growing international community, and allowing payments in additional local currencies would make it more convenient for users across the globe.

    Benefits of this expansion could include:

    Reduced Currency Conversion Fees: Many users face additional fees when converting their local currency to one of the three currently accepted currencies. By supporting more local currencies, Proton could help users avoid these extra costs.
    Enhanced Accessibility: Making it easier for…

    14 votes
    1 comment  ·  Payments  ·  Admin →
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  15. Cancel VPN Service.

    This is a complex series of questions. Inamnonlybtryijg to cancel the VPN if possible please. I'm not technically savy and realized, I had no use for the services at the time until. I learnmore. May

    2 votes
    1 comment  ·  Plans  ·  Admin →
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  16. Purchase multiple plans under 1 account

    I currently have a Proton Business plan with x users. However, not all users require all the features that come with Proton business, and I would like to purchase a Mail Essentials plan. I cannot do this for some reason.

    I would like the ability to purchase different tiers of plans under the same account.

    63 votes
    4 comments  ·  Plans  ·  Admin →
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  17. Allow transfer of primary admin role in Proton Family

    There are multiple reasons why a primary admin may wish to transfer that role to another email address. For example, the family's threat model has changed since initial configuration, and it has become necessary to segregate ownership of billing, file ownership, and passwords to a standalone admin account accessible only from home and not during travel. With this setup, the primary admin account could not be compromised during travel.

    16 votes
    1 comment  ·  Accounts  ·  Admin →
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  18. Paid plans should provide option to hide promotional ads

    Option to hide promotions / ads for proton. Would probably need to be a paid feature. For me the main appeal of protonmail is the lack of ads based on by my emails, lack of calendar events auto created based on my emails, and lack of ads in the interface. I consider the button that says "Get Proton Family" to be an ad.

    196 votes
    41 comments  ·  Accounts  ·  Admin →
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  19. Allow disabling recovery phrase nag messages

    Allow a user to permanently dismiss the recovery phrase nag messages.

    The web interface keeps bothering me to set a recovery phrase but I do not want to set one because I am already using a password manager to store my password. I do not see any benefit of having a recovery phrase because any circumstance that would cause me to lose my password would also cause me to lose the recovery phrase.

    4 votes
    1 comment  ·  Accounts  ·  Admin →
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  20. Cheaper accounts for low end users.

    It is good to see Proton Duo, but it is too much and way too expensive for our needs.

    We are a retired couple with little use for large amounts of data storage, mainly used for financial and legal matters, and maybe a couple of email addresses.

    An account for two with maybe 100Gb (or less) of storage and a couple of email addresses each. Basic calender needs, VPN, basic Password manager (a bit up from the free version?)

    12 votes
    1 comment  ·  Accounts  ·  Admin →
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