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Accounts & payments

316 results found

  1. Multi-Tenant Account

    I have multiple companies with multiple domains. I want to have everything on one place (Proton) but separated. I want to have two open tabs with two companies whose emails are not in the same inbox. I want to have separate filtering and forwarding rules, separate spaces, separate users and so on.

    Thank you for considering this idea.

    3 votes

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    0 comments  ·  Accounts  ·  Admin →
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  2. Cheaper mail plus tiers (5-10GB)

    I just migrated from a Gmail account I've had for 12+ years and noticed a big gap in the current plans.

    My Gmail only had 3GB of data. The free plan (500MB) isn't enough for a migration, but jumping straight to 15GB is overkill. It's a bit of a hurdle for those who want to support Proton but don't need that much space.

    Could we get smaller tiers, like:

    • 5 GB for ~$1/mo
    • 10 GB for ~$2/mo

    This would let users start with a plan that actually fits and upgrade naturally as they grow. If you think the…

    3 votes

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  3. Use random hidden username for encryption, let users pick public email

    Description:

    When creating an account, Proton should generate a random internal username (e.g., x7k9f2@proton.me) that handles all encryption behind the scenes. Users wouldn't know or interact with it.

    They would pick a public-facing address (e.g., elias.silva@proton.me). Paid users could swap it for one of their additional addresses. The public address is separate from the encrypted data.

    Current problem:

    My encryption key depends on my username
    If I enter personal info in the username, I'm locked in forever
    Changing it breaks the key or requires a new account

    Proposed fix:
    Generate random crypto username at signup (automatic, invisible)
    Let…

    3 votes

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    1 comment  ·  Accounts  ·  Admin →
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  4. super plan

    Subject: Feature Request: An Ultimate Plan (With a Lifetime Option!) ♾️Hi Proton Team! 💜I am a huge fan of the Proton ecosystem and the incredible, privacy-first privacy features you keep rolling out.I have a feature request regarding your subscription models. I would absolutely love to see an Ultimate / All-Inclusive Plan that gives access to every single tool and feature Proton offers, without any exceptions.To make it perfect, it would be amazing to have three payment tiers for it:Monthly billing for flexibility.Annual billing for a steady discount.Lifetime (One-Time Payment) option for long-term supporters who want to invest heavily in the…

    3 votes

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  5. Be able to add Meet only, since I already paid for Mail.

    I want to subscribe to Meet but it comes with Mail, that I already have. Seems to double the price.

    3 votes

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    1 comment  ·  Plans  ·  Admin →
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  6. Slight modification to higher tier paid plans

    For the Proton Duo and Proton Unlimited plan I suggest more chat history in lumo(I would suggest like from 2-3 months to a year) and slightly more usage, not anything crazy, but just something to differentiate them from lower tier plans

    3 votes

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  7. Secure Storage for Certification Documents

    I use Proton services to keep important documents secure. Has anyone created a good folder structure for storing professional certification records like CMA exam registrations, payment receipts, certificates, and study notes?

    I'd love to know how others keep everything organized.

    https://www.edoxi.com/dubai/cma-course

    3 votes

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    1 comment  ·  Accounts  ·  Admin →
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  8. Offer Proton Duo & Family account via Regional pricing in Mobile stores

    As the title says, Currently only plans for a single user per product or Unlimited is provided. Please expand it to Duo and Family accounts too for Regional pricing in App Store & Google Play store.

    3 votes

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  9. Nfc

    Hi Proton Team, I'm a loyal user who values your commitment to privacy. However, I find myself stuck between convenience and security regarding mobile payments. I want to use NFC tap-to-pay, but I don't trust sending my primary card data to Google, and I hate creating a new virtual card for every single transaction.

    Is there any roadmap to explore a Proton-native payment token? Ideally, this would allow me to tap my phone to pay, with Proton acting as the secure intermediary that masks my real card details from merchants and Google alike. Even a feature that generates a unique,…

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  10. Dedicated Account Management Link and/or App

    Dedicated Account Management Link and/or App

    As a proton user,
    I want navigate directly to the account management section from the https://account.proton.me/apps landing page or via a dedicated mobile application
    So that I can quickly manage my account settings without the intermediate step of loading a specific service (like pass or mail) first.

    *this will save a lot of time when needing to make security and other related changes.

    3 votes

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  11. Account Recovery Option Obfuscation (Decoy Interface)

    Account Recovery Option Obfuscation (Decoy Interface)
    As a Proton user with hardened recovery settings,
    I want the "Forgot Password" flow to always display all possible recovery methods (Email, SMS, Phrase) regardless of which ones I actually have active,
    So that a malicious actor trying to brute-force my account cannot deduce my exact security configuration based on what the UI shows.

    Acceptance Criteria (AC)
    AC 1: Standardized Interface Response
    When a user clicks "Forgot Password" and enters their username, the following screen must display the generic tabs/buttons for Email, SMS, and Recovery Phrase.

    AC 2: Blind Failure for Fake Options
    If…

    3 votes

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  12. Allow to verify and recover from multiple email addresses and/or multiples phone numbers

    Currently, you can verify and recover from one email address and/or one phone number.
    I wish to be able to verify and recover by multiples of both.

    To clarify, I'm not looking for a 2 of 2 multisign solution like Phone 1 AND Phone 2, but from Phone 1 OR Phone 2. The same for external email addresses, while we are here.

    Why this? Because I live between two continents with 2 relative phone numbers. One almost doesn't work in one continent; the other almost doesn't work in the other one.

    3 votes

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  13. unlimited+

    A moment ago i suggested how much the term unlimited is confusing everyone as wel las preventing extra options.

    as such i realised why not also suggest an ideea about them

    WARNING my suggestion is about new plans.

    i will highligh 3 FORMS but it must be clear it's just 1 single suggestion because otherwise i wake up my suggestion get's removed (1 suggestion rule)

    1st. the general ideea. We want more? we pay more, but we actually get more. This is like Storage plans, Lumo tokens (if you know what tokens are you know what i mean, otherwise, sorry,…

    3 votes

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  14. Implement double blind armadillo for payments

    I am not hip on all the latest advancements in private payments, but double blind armadillo seems to be the best bet for still accepting credit cards but obfuscating payment details while recording that the payment itself was made for that account. It should prevent tying an account back to a payment method. I don't believe it's perfect but it seems better than stripe and is worth investigating.

    3 votes

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    4 comments  ·  Payments  ·  Admin →
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  15. Allow usage of Proton account for posting here

    I'm not able to post ideas here using my proton.me or protonmail.com
    If I log in with Google it works.

    3 votes

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    1 comment  ·  Accounts  ·  Admin →
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  16. Delayed monitor log deletion with Optional password

    Feature request:

    Optional separate password protection for wiping security monitor logs.

    The password is paired with allowing a user to set a configurable delayed deletion with options of 1, 2 or 3 months. On confirming the logs are to be wiped you must wait for the delay to elapse.

    If a user wants to remove the password or change it along with the log protections a predetermined set delay will need to elapse before anything can be altered. A small window of 24 hours or more can be allowed incase the user changes their mind about the password they have…

    3 votes

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    1 comment  ·  Accounts  ·  Admin →
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  17. More competitive pricing

    Current payment plans are not competitive enough compared to Google plans.

    3 votes

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    1 comment  ·  Plans  ·  Admin →
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  18. Family Plan for 5 family members.

    A trapped plan like your American counterpart Google.
    Lower in space Lower in Price
    Possibility to have 2 domain names coupled to mail adres

    This ill help to get a email adress with own name. Like Jef@connors.be and Marie@Janssens.be

    Lower in space Lower in Price 200GB Total 10 EURO/month
    Mid in space Mid in Price 500GB 16 EURO/month
    High in space 1TB 20 EURO/Month
    Extreme 3TB 29 EURO/month

    3 votes

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  19. Allow a ProtonVPN Plus User to Simply Upgrade ONE of The Included (Free) ProtonPass, ProtonDrive, or ProtonMail but NOT ALL of them

    I bought ProtonVPN Plus for 24 months. It comes with Free, but Limited ProtonPass, ProtonDrive, and ProtonMail.

    I want to upgrade to ProtonPass Plus, but I don't have any use for ProtonDrive or ProtonMail. I have been heavily invested in other solutions for many years

    But I am told that my only option to get ProtonPass Plus is to upgrade ProtonVPN Plus to a much more expensive plan and get the upgraded ProtonDrive and ProtonMail as well which I do not need or want.

    But I see a different way. But DO I REALLY have no choice other than to…

    3 votes

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  20. "Make the creation of files free please"

    I really find it a shame to pay €4.99 to create files in order to keep my mailbox tidy. A classic user like me does not use other functions than those of a classic mailbox, so I think we should review the offer for basic accounts by integrating the creation of folders for free. Greetings from France.

    3 votes

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