Accounts & payments
287 results found
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True ID Authentication & Account Recovery
I've prepared plans to recover my account in the event that my password is lost, however I wanted to know if it was possible to implement an account recovery feature that would involve validating someone's ID using someone's government issued ID like a driver's license or passport.
This feature would come in handy if someone lost access to their account for a prolonged period, and are not concerned with anonymity.
1 vote -
Make smart phone
Make your own smart phone with full privacy and all your app already installed in it with premium access
1 vote -
My wife & I each have proton account expiring Dec I just upgraded my account to DUO. How do I move my wifesaccount iinto our DUO account
My wife & I each have proton account expiring Dec 24 I just upgraded my account to Black Friday DUO. How do I move my wifes to new DUO account??
1 vote -
Complete Log of account: Plan Type- $ amount paid- subscription Begin and End Dates
I've been looking for days trying to find what my Current Plan IS and when the Subscription Ends, It seem to be a guarded secret.
Through an OLD Help email I linked to an offer from Proton that showed my current Plan AND I could RENEW MY CURRENT PLAN.
Why is RENEW your current plan NOT AN OPTION? Seems all Proton wants is to UPGRADE you to a more expensive Plan, even if you are already ON the plan.
Take the coffee pot out of the advertising departments break area.
or Switch to Decaf (just don't tell em)1 vote -
dogecoin payments
Dogecoin is a faster and cheaper payment method than bitcoin
dogecoin is the future of payments.1 vote -
1 vote
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Ola, para uma empresa com todas a segurança, nao temos como falar com voces. Isto inapropriado. como falo com voces?
Ola, para uma empresa com todas a segurança, nao temos como falar com voces. Isto inapropriado. como falo com voces?
1 vote -
Allow deletion of primary payment method when credit balance exceeds subscription renewal cost
Enable users to delete their primary payment method if their available credit balance is greater than the automatic renewal cost of their subscription.
1 vote -
Account switch
It would be faster to switch accounts when the drop down menu (top right) already contains all active account logins.
1 vote -
Why was my @proton.me login rejected by protonmail.uservoice.com?
I posted an idea here, but the site would not accept my Proton Login.
It kept telling me I had the wrong username or password.
I had to sign in using Google, which is ********!
This needs to be fixed.1 vote -
Less granularity of features / too many upsell cards
Been using Proton Plus for a while now. It's a great service. I also pay for Simplelogin Premium subscription.
With that said, Mail Plus does not feel like it's a premium (or even a paid) service because literally every time I go to access settings, there are upsell cards for Unlimited being 'Recommended' - along with the permanent 'Get Unlimited' on my mailbox screen
As a paying customer, I don't think it is reasonable to be constantly badgered to pay more.
Related to this, you're too stingy with Mail Plus. Recently I:
1) Wanted to give ProtonVPN a proper test…
1 vote -
Secuirty 2nd authentication with Email I serisouly advice a security code to the phone each time someone logs in i dont feel safe with email
I just been hacked on facebook and hotmail and it was basically due to email and data breaches i securtiy think 2nd authentication login in each time with email is a safer approach as once they are in your email they can take your person idea info accounts bank accounts everything.
1 vote -
Accept payments in SEK (Swedish Crown).
I would like you to be able to accept more currencies for the payments. Swedish crowns (SEK) would be better for me for having the exact monthly amount every month. I am sure other countries with different currencies would appreciate that too for the same reason.
1 vote -
Freezing an account after payment is used up or after initiating a freeze by the account owner
Please freeze an account for e.g. two years after a the payment is used up. In case of the death of the owner, family members (who had been authorized by the owner during her or his lifetime) should have enough time to take over the account.
Generally, there should be a process to allow authorized people to take over accounts of users who are not able to control their account anymore.
This also could be a feature e.g. for journalists who lose control over their accounts. The freezing also could be triggered by a "password" defined by the account owner…
1 vote -
希望能支持微信或支付宝来支付
希望能支持微信或者支付宝来支付，这样能方便中国用户。
1 vote -
Incorrect Password lock
I have a feature request for Proton that I think could greatly enhance account security, especially against brute force attacks.
Feature Details:
Optional Lockout: Users can enable or disable this feature based on their preference.
Customizable Attempt Limits: Users can choose the number of incorrect password attempts that will trigger a lockout (e.g., 2, 5, or 10 attempts).
Customizable Lockout Duration: Users can set the duration of the lockout period (e.g., 1 hour, 10 hours, 24 hours, or 48 hours).
Device-Specific Lockout: The lockout will apply to the specific device where the incorrect attempts were made, preventing further access from…1 vote -
Tamaño ocupado en GB
Debe estar mostrado específicamente el uso de cada servicio de PROTON por el usuario. Tengo ocupados 2.81 GB y no sé realmente qué ocupa el espacio total. Mail ocupa menos de 100 MB y Drive ocupa cerca de 2,8 GB, pero no se sabe específicamente qué ocupa cada cual.
1 vote -
直接換成新台幣價格去超商支付現金
可以直接把一年份價格轉換成新台幣價格然後去台灣的超商現金支付
1 vote -
I would love to be able to visually SEE my passwords in my proton applications. I noticed on a few that there is no way to verify my typing.
I would love to be able to visually SEE my passwords in my proton applications. I noticed on a few that there is no way to verify my typing.
Somehow my other proton application accounts passwords are not the same as in this forum and I was trying to make all the same and have issues I cannot see.
1 vote -
Setting up access for addresses that are in the main Proton family account
Hello, everyone! I bought a proton family, it would be great if I could configure access settings for the email addresses in my account, such as whether or not I need a VPN disk size etc.
Now it looks like this, either all addresses that are in the main admin account have the same access level and the same password, or I have to create a separate account and configure it separately, which for example if you use your own domain name tied to Proton - not very convenient, because it can be tied to only one account.
It would…
1 vote
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