E-Mail confirmation upon changing or cancelling subscriptions
Currently, I do not receive any written confusion when changing or cancelling a subscription. For the sake if transparency and accountability this should be foreseen. Also, I want to know how much I pay yearly and monthly and in which plan I am. This definitely needs improvements.
17
votes
Martin
shared this idea
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Ashley
commented
I have received email invoice confirmations for all account status changes. You should be receiving them automatically. Reach out to support, I'm sure they could assist you with this.