Allow Proton Unlimited users to share Proton Pass vaults with more than two Proton Free users
Proton Pass for Proton Unlimited users is currently advertised as allowing "Securely share vaults with other Proton Pass users" with "10 others". But if the other Proton Pass users are on Proton Free accounts, there is actually another limitation of only two Proton Free users per shared vault.
Even though a Proton Unlimited user can send share invitations to more that two Proton Free users, after the second Free user accepts their invitation, any other Free user receives an error message stating "This vault has reached the limit of users", which is not true.
That is not what is being advertised by Proton at all. According to the Pricing page and to the documentation, there are no such restrictions. Enforcing such restrictions is misleading.
Moreover, such restrictions make no sense at all. Increased sharing limits for vaults is a Proton Unlimited feature, independent of other users' business relationships with Proton.
Please consider lifting this limitation or rephrasing what is being advertised for Proton Unlimited users. For instance, it would be more accurate as "Any paid Proton Pass plan: Create and share up to 50 vaults, with up to 10 users per vault (including yourself and limited to two Proton Free users)".
-
alpha14
commented
I seconds this, I have a visionary plan and wanted to share a couple of passwords with a new users of a small NGO.
The limit of 3 users is quite short and it's quite difficult to ask new users to get a paid account right away.
We should have a higher limit or at least a special vault for paid users that we could share with more users.
-
Liam
commented
Currently Free users cannot join vaults that have 3 users. This is very limiting and inconveniences Paid users who try to share vaults - it is not the fault of the Paid user that the Free user does not have a Paid plan. If the Free user won't upgrade, the Paid user has to resort to sharing passwords manually.
While it is reasonable that Free users cannot create their own vaults to share with more than 2 others, it is not reasonable for them to be blocked from joining other users' vaults. Please consider removing this limitation.
To prevent abuse of the system, a minimum number of Paid users for every Free user in a vault could be enforced. For example, it could be mandated that in a shared vault there must be at least 2 Paid users for every 1 Free user.
Alternatively, or additionally, Free users could be granted only Viewer access. This would allow Paid users to share their passwords freely, while still encouraging Free users to upgrade.