We also use a shared email address for the kids' schools and sports, we already have a forwarder on the receiving side, but we'd like to use Proton Duo for both receiving and sending from the "shared" email (currently we don't share anything after delivery, so sometimes sending without the right bcc is messy, but not blocking).

For a simple solution Proton could add something like google's delegated account.

For a workaround, it's possible to use ProtonMail Bridge as an intermediary to achieve something similar to shared mailboxes without giving direct access to the email account settings.

Since Bridge is just a "proxy" email server that runs locally, it generates it's own credentials for access to accounts, you just need to port forward to the computer hosting Bridge and give those credentials to users in your company.

Access control isn't great since the password - even though it is different to your account password - appears to be generated deterministically so revoking access requires you to change credentials.

If Shared Inboxes are somehow a limited by technical implementation (even though organisation administrators can access other organisation user accounts, so in principle shared inboxes should be achievable through the same mechanism?) - perhaps this functionality can be built into Bridge by allowing users to create "local brdige accounts" with access delegated to addresses within Bridge itself.

The downside is that end-users will be responsible for the security, deploying and managing their Bridge proxy, but it is at least technically feasible.

For organizations and families the usage of either Distribution Lists (at minimum; see: https://protonmail.uservoice.com/forums/284483-proton-mail/suggestions/17348764-distribution-list) or even better Shared Inboxes is crucial. Creating a strange account which just exists to forward emails to other accounts is really like 1990. I understand the concerns of security here. This why we love Proton, but I really like to see this essential feature for Email rather than another new product, at first.

Any update on this? I am subscribed to the Family plan, and this doesn't exist yet. It doesn't make any sense; this is the most important thing for families!

I have "Visionary" and this doesn't exist. I emailed support and they confirmed that it doesn't exist for any plans

This is absolutely necessary for us to move our business and family accounts to Proton!

Family plan really should have this!

From a business plan standpoint, I don't see that this is possible? I could be wrong but this feature is critical.

I think this now exists for Proton Business and Visionary plans... surprised the family plan doesn't have the same though.

I need this as well. Not having this feature is one of three major reasons preventing my company from subscribing to ProtonMail Business.

Was looking at services like https://missiveapp.com/ which might be a smidge over the top for Proton business but a shared inbox or team account would really help with daily business matters, especially when working on an ecommerce store.

The missing shared mailbox feature is the last hurdle that prevents me from moving away from Microsoft.

I just signed up for Family, but didn't realize ahead of time a shared mailbox wasn't possible. Make this happen please, my marriage may depend upon it ;-)

Completely agree that this feature is well needed... Should proton be able to add this feature to their mail it will make this the absolute bees knees. Proton please find a solution. 3 votes.

Just gave this item 3 votes. This is a very important issue. In my first company, we managed a shared inbox for over 10 years. It made life so much easier. All mail [via alias] arrived in a central mailbox from where all was answered. I would like to have at least the possibility to have multiple people manage the info@ mailbox

We desperately need this feature to be able to turn off proxying our mail through a secondary MX router; we can convert all our aliases using SimpleLogin, but without the ability to share the joint alias for parental emails, we can't get rid of the router.

Also can't upvote this enough. If you value businesses, please support their needs! That will make you a more attractive email provider.

I have to use Microsoft for my company, so I have Microsoft linked to my domain, but I send all of my email to Protonmail. This could change if I don't have certain functionality. I don't want to be sending my information to Microsoft, but I also have to think about how scalable Proton is.

Having a shared inbox makes Proton scalable.

Can't upvote enough. I'm on a visionary plan and really would appreciate this feature, together with shared calendars, as others pointed out

This is a critical feature for operating a business and I'm genuinely surprised ProtonMail haven't implemented this already. Get it together guys!