Shared inbox
Non-personal, shared (aka functional) mailboxes are commonplace in businesses - a central mailbox for a particular purpose accessible by multiple users. A similar need is also common for personal use (e.g. each spouse has their own personal mailbox, but also have a shared address for things like bills or school notifications)
1) Best option would be to allow an address to be created and assigned to multiple users within a ProtonMail Organization. That avoids forwarding of emails and also avoids having to log out of one ProtonMail user and then log into another user in order to check the shared addresses.
2) A potentially easier alternative would be to allow simultaneous login to multiple users via the Protonmail client. Thus you could login to each user account once and easily toggle between personal vs. shared mailboxes.
3) In the meantime, could you at least add an additional Action to the Filtering function that would allow you to auto-forward an incoming email if it met the defined conditions. This is not ideal as it essentially duplicates the data and the "other" user won't have replies in their Sent folder, etc. It's messy but better than nothing.
Thanks

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A commented
We need this
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CoryG commented
This is very much needed for business use cases such as support@ mailboxes.
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Damir commented
Again, really important for business-use cases where multiple users might require access to a specific mailbox. I know it's (a bit of) a headache with the pgp keys to make it work well when someone gets revoked, but this is one of those features Exchange users expect.
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jj commented
I will switch my family to proton if this feature becomes available.
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Straten Schemel commented
Yes, this is 100% critical feature. I will cancel the family plan if this isn't a feature in the near future.
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Gregor commented
I fully agree to the statement of Dk. We're considering to use Proton for our business, but currently are stay with mailbox.org, because they're offering this feature. But everything else is great at Proton, but this important feature is missing for businesses... but even for families.
If at least someone of the Proton team can give an update if it is worth to wait or not.
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Dk commented
Proton, I see this request has been going on for 6+ years. Is it possible Proton could kindly respond in any way whether they are:-
1/ Not going ahead with this idea.
2. Considering it.
3. Not feasible.I appreciate your busy, but there are a lot of ideas being posted, some of which have been completed but not updated on here. A lot do not get a response. Could we get some feedback, even if its not the news we want to hear?
Many posters are reluctant to moving over to Protonmail until certain features exist within the eco system.
There are a lot of duplicated posts that could be recategorized.
Currently looking at the comments there is very little feedback to members posts on here.
As always keep up the great work. I appreciate that we do not get to see behind the scenes, where simple ideas might take a lot more planning to ensure security/privacy.
Thanks.DK
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Kim Reily Nilsen commented
I have Proton duo and want to have a shared inbox with my partner
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2001_88 commented
It's a must have for businesses
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Dk commented
Tuta mail has this, come on proton. Even if we have to pay for this make it a feature. We all have joint emails at home for bills etc people saying this exists for visionary plans and family plans, why not duo? Come on Protonmail, make it happen
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Jessie commented
Before moving to Proton this was a feature our team relied on regularly for sending out mailings from our group rather than from an individual. It has been a very interesting day trying to figure out what we're supposed to do now.
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Matt Lyall commented
My wife and I have a proton duo plan, but without the ability to have a shared mailbox, I have needed to setup a separate free joint email account, with all the limitations that comes with the free account. This is far from the ideal arrangement.
The perfect solution would be to setup a unique email where both users are able to access and maintain the said email account.
Auto forwarding won't work for us as it makes it very difficult to keep track on who has dealt with what.
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Martin Rye commented
yep, we use a shared mailbox
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EW commented
This is critical for my family’s use case; it certainly is for many others.
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David DC commented
Absolutely agree with Shane below. Sharing a mail with the wife is the goal here.
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Shane commented
We just signed up for a family account with our custom domain name, but haven't changed our MX records from Google to ProtonMail yet.
I was a little surprised to discover "group emails" was only available on Business plans. We don't need a mailing list per-se, but we do need the ability to share a single email address between my wife and I for signing up for services or receiving e-bills, for example.
I have to believe other families could benefit from this as well.
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Nicholas Olson commented
This is the only feature holding my family and small business from switching over to proton.
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Gene commented
We have a business and need shared mailboxes. Would love to have this feature!
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Matteo Bertini commented
We also use a shared email address for the kids' schools and sports, we already have a forwarder on the receiving side, but we'd like to use Proton Duo for both receiving and sending from the "shared" email (currently we don't share anything after delivery, so sometimes sending without the right bcc is messy, but not blocking).
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Kazimierz Krauze commented
For a simple solution Proton could add something like google's delegated account.