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How can we improve ProtonMail?

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  1. Browser Quick Login with PIN

    I would like a similar experience in the browser that we have with the mobile app. Set an expiration where the user can still unlock quickly with PIN.

    A trusted computer browser stores the main logon cookie with no expiration. But this cookie only has an encrypted blob that cannot access the mailbox alone. The 2nd cookie set to expire in X minutes/hours must be combined with a user supplied PIN, and that will decrypt the non-expiring main cookie blob, which logs the user back into the mailbox.

    669 votes
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      0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
    • ProtonVPN - Plus Country config

      Country config only give access to the basic servers even for Plus subscribers. This limits the number of IPs which are randomly cycled through by a Plus user and takes away a lot of incentive to upgrade.
      It would be useful to have Plus specific country config files.

      89 votes
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        5 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
      • Only allow login with the username/main address, not with every address.

        Do not allow that you can log into the account with every address.

        If my account name is john.smith then only allow login with john.smith or john.smith@protonmail.com. Not with finance.john.smith@protonmail.com or any other address.

        Perfect would be if you would have the choice what address can be used in order to log into your account.

        With the current way you have to give away your login username in order to send emails. Hiding the username from the public would be an advantage, since they would have to guess your username and the password. Not only one of them.

        569 votes
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          11 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
        • Setting Default Font and Font Size

          It will be very useful if Protonmail allows user to set the default font type and font size.

          84 votes
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            21 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
          • Support for EM Client

            Please properly support EM Client (Windows Desktop Email Client)

            Currently, adding the account via IMAP/SMTP partly works, but emails don't seem to load properly (Blank) with no apparent reason.

            http://www.emclient.com/

            104 votes
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              13 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
            • Protonmail is too expensive. Offer the option to buy features for life

              I find paying 4 euros per month too expensive.
              I would suggest adding the possibility to buy more features like adding more addresses, more filters rules or more GB for life.

              5,276 votes
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                86 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
              • Pertaining to ProtonMail portable app, it would greatly speed matters if we could batch move our mail to designated folders from Inbox.

                When one has a great deal of daily mail like I do, I would like to be able to search for a specific sender, then batch them together and move them into the appropriate folder. After sorting through all my mail, then I can Select those emails I want to read. It would all go so much faster.

                1 vote
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                  0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                • Add keywords to e-mails + search by keywords

                  Search is still something that is difficult to resolve.

                  I propose that when we have an e-mail with important content in the body, we can add "tags" or "keywords" to the e-mail that will be searchable.
                  These keywords would not be visible on the main inbox and only when we open the e-mail.

                  With this feature, we could add keywords to e-mails that we know we may need to access in the future.

                  For example: We have an e-mail with subject "Job Tomorrow." In the body, we are given an sFTP login for sending data to a client. We would…

                  1 vote
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                    0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                    • ProtonMail Recovery Features

                      I'd like to request an improvement on the Protonmail Recovery Features. Other than the recovery email feature. Such as:

                      • Phone Number SMS and/or Phone Call Recovery Method
                      • Security Questions & Answer Method
                      • Finger and/or Face Scanning Method (Such as on Android Phone)

                      1 vote
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                        0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow multiple birthday entries for a contact

                        Bit of a strange request, but I have a friend who has two birthdays: a real birthday and a legal one because they are a refugee that came over to America. It would be nice to allow more than one birthday entry.

                        1 vote
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                          0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                        • Upgrades which dont require replacing the application and having to reconfigure everything from scratch.

                          Upgrades are so painful on the Mac we don't do them. They require downloading a new app, overwriting the old app with the new one (you have to manually kill the running protomail to do this - novice users wont know how to do this). Then outlook is broken - you cant send or receive emails. You have to manually reconfigure everything from scratch. This is not easy. Each upgrade is released with just enough time since the last one, that you have forgotten how to configure outlook and protomail, so you have google it. the process takes hours.

                          This…

                          3 votes
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                            0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                          • Support for Mailbird

                            It would be great to have support for Mailbird. It was my daily email client until I switched to ProtonMail, ditching GSuite. I can't seem to get them to co-operate.

                            3 votes
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                              0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                            • All mail page buttons

                              I think the page buttons (top right corner) are very un-intuitively positioned. All the controls are on the left side and that's where I always looked. In fact I discovered the page buttons by accident as I was looking in 'All mail' and could only see very recent emails.
                              The page buttons should be re-positioned to the left side of the controls. Ideally they should be bigger than they are now and only pop up when there are enough emails to fill up the page.

                              1 vote
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                                0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                              • hiding labeled posts!

                                if I don't want to see travel expense emails in my inbox but want all of them labeled automatically, this would be handy.

                                same applies for newsletters and other news website updates. sometimes you need to work, so hiding theese labeled emails is also useful.

                                thank you!

                                1 vote
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                                  0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                                • Upgrade Existing Service: SEGWIT ADDRESS for all BTC transactions

                                  I realize this has been posted, but that was in 2017. I Highly suggest implementing Segwit Support! Transactions will take less time to confirm, and the fees are just a few Cents! Thus, donations would be so much easier as well- someone may donate their spare crytpo amounts much easier.
                                  Regardless, I appreciate the Proton Team very much; they are part of our modern day Freedom hero's, who fight for us all, regardless of country, gender, race, or any other affiliation.

                                  3 votes
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                                    0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Support for new and more secure address in Onion "TOR"

                                    You currently have https://protonirockerxow.onion for those using Onion ("TOR"), but this uses old technology (RSA1024, DH1024, AES128, and SHA1) and the new uses better technology for today's age (AES256-CTR, Ed25519, Curve25519, SHA3-256, SHAKE-256 and MAC).
                                    The new address will look like:
                                    l5satjgud6gucryazcyvyvhuxhr74u6ygigiuyixe3a6ysis67ororad.onion
                                    but no worries no one will be remembering this, just add into the bookmarks or write somewhere they feel is safe.
                                    It will be even more difficult to hack and decipher the communications and you can keep the EV certificate of the https to help make sure people is in the right place.

                                    1 vote
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                                      0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Compose email from draft

                                      It would be good to have the ability to compose an email from a draft without actually using the saved draft email, i.e. after composing, the draft stays a draft and a copy of the draft is sent.

                                      I figure this should be a fairly straight-forward feature to implement and would be ultra-handy (as I gave up using Thunderbird after a multitude of issues with it).

                                      3 votes
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                                        0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Enable @pm.me for VPN subscribers

                                        Currently @pm.me in the From: address is available only for ProtonMail subscribers. But some people, like me, mostly use the ProtonVPN (great service, btw), remaining the free mail users because their main e-mail address is somewhere else.

                                        Could it be possible, however, to enable @pm.me address for sending for such people as a small gift for VPN subscription? It's not a big deal, all other free mail limitations will still apply.

                                        1 vote
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                                          0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I NEED TO CHAMGE MY USER NAME

                                          I opened my accounts just three days ago and have not received any mail. I NEED to change the user name, I just learned that it might be offensive in some countries. CAn't you just close the account and give me credit for a new one (I paid $49 for two years). can pay more if needed.

                                          1 vote
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                                            0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
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