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How can we improve ProtonMail?

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  1. Browser Quick Login with PIN

    I would like a similar experience in the browser that we have with the mobile app. Set an expiration where the user can still unlock quickly with PIN.

    A trusted computer browser stores the main logon cookie with no expiration. But this cookie only has an encrypted blob that cannot access the mailbox alone. The 2nd cookie set to expire in X minutes/hours must be combined with a user supplied PIN, and that will decrypt the non-expiring main cookie blob, which logs the user back into the mailbox.

    714 votes
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      0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
    • ProtonVPN - Plus Country config

      Country config only give access to the basic servers even for Plus subscribers. This limits the number of IPs which are randomly cycled through by a Plus user and takes away a lot of incentive to upgrade.
      It would be useful to have Plus specific country config files.

      96 votes
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        5 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
      • Accept Bitcoin on the Lightning Network!

        The Lightning Network is in beta, but it allows for instant payments (no confirmations) and almost 0% fees, provided the user has a channel open. You already accept Bitcoin... and the Lightning Network is a major upgrade to way people will use BTC to make payments. If you do it soon, you will also get a P.R. boost, as it will inevitably be mentioned in the Bitcoin media.

        465 votes
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          28 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
        • Only allow login with the username/main address, not with every address.

          Do not allow that you can log into the account with every address.

          If my account name is john.smith then only allow login with john.smith or john.smith@protonmail.com. Not with finance.john.smith@protonmail.com or any other address.

          Perfect would be if you would have the choice what address can be used in order to log into your account.

          With the current way you have to give away your login username in order to send emails. Hiding the username from the public would be an advantage, since they would have to guess your username and the password. Not only one of them.

          588 votes
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            12 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
          • bridge

            I want to use Proton Bridge but I can't because I am not a paid subscriber.
            I want to pay but you make it very difficult to find where to sign up and begin paying.
            I've searched high and low but cannot find it.
            Make it easy to find.....

            1 vote
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              2 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
            • Multi user too expensive

              1 user, 1 domain = 48€/year
              If you need 2 users, 1 domain = 150€/year
              Why a so big price increase when you need 2 users ? Could you have an better offer, for example at 70€/year. Seems more logical.

              Best regards

              7 votes
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                0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
              • Free version: disable conversations

                bring back message mode.

                surely your users have already indicated this requirement,
                and as others have expressed better: if the base system doesn't work for the client, they prolly wont move to the paid service...

                I tried settings, but did not find appearance

                1 vote
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                  2 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                • Apply existing filters on mailbox

                  It would be great that we can apply newly created filters on the mailbox.

                  12 votes
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                    0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                  • Show if a incomming message was encrypted or send in plain-text

                    Show the difference between a message that has just been received via SSL and a message that was encrypted using your public key.

                    Currently there is no way how you can see if a message was encrypted using your PGP-Key, when send from the outside.

                    2 votes
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                      1 comment  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                    • PGP Smartcard Support

                      A moderately happy plus subscriber, however i was disappointed to find i cannot use my own PGP keys that i have stored on my YubiKey. I would hope at the very least in future i will be able to use the ProtonMail Bridge and have it allow me to insert my own PGP encrypted messages with my own keys using GPG4Win without throwing me a 554 error.

                      Other ideas for this area:

                      * Support PGP smartcards
                      * Allow plain IMAP connections to ProtonMail so that i can use my own mail client and handle my own encryption
                      * Allow integration…

                      4 votes
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                        0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                      • Cheaper Mail + VPN Options!

                        Right now I use Protonmail and Private Internet Access for my VPN. I'd love to switch to your VPN and upgrade my e-mail, which I'm going to have to eventually do for space here... but your prices are completely astronomical! $50.00 a year for both I would reason as being worth it for both services... for $39.99 on PIA VPN, I get more than 2 devices, many different servers, they seem faster that the servers I'm trying with your premium trial. Your services are just not worth as much money as you want for them. You want $288 a year…

                        6 votes
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                          1 comment  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                        • 2 Step Login.

                          How about dividing the login into 2 parts with a control like "Enter" or whatever between entering username & password, so it would be a 2 part login. Example 1.UserName / Click Enter ) if correct you go to step 2. Password / Click Enter ) the 1st. has to be entered correctly before proceeding to the 2nd. so if after a set amount either the 1.st -or- 2nd. value being entered is incorrect you would be prevented from being able to login, this would add a extra layer of security.

                          0 votes
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                            1 comment  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                          • Still can't login

                            Hello, I haven't been successful in getting much of a response from Protonmail support so that I can login to my account

                            3 votes
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                              1 comment  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                            • contact groups need print options: a telephone directory, an address label style, all info in each file. Please!

                              Thanks for contact groups and the ability to send to the whole group!!! AND... I need print options: minimally a telephone/address directory format, an address label style, and a complete dump of all info in each file.

                              Go really wild
                              - be able to arrange the groups in the select window - frequent picks first
                              - I'd love to be able to edit individual files while in the group window
                              - and lots of other things too.

                              But for starters - I really need to be able to print the group file.

                              3 votes
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                                1 comment  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                              • Mailspring support for ProtonMail Bridge

                                ProtonMail Bridge has bugs integrating with the Mailspring email client. The Mailspring team have expressed interest in working together to get these issues resolved. If the bugs could be fixed and the Bridge could get working with Mailspring it would be a great productivity booster!

                                15 votes
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                                  1 comment  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                                • ProtonMail Recovery Features

                                  I'd like to request an improvement on the Protonmail Recovery Features. Other than the recovery email feature. Such as:

                                  • Phone Number SMS and/or Phone Call Recovery Method
                                  • Security Questions & Answer Method
                                  • Finger and/or Face Scanning Method (Such as on Android Phone)

                                  3 votes
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                                    0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Support for Mailbird

                                    It would be great to have support for Mailbird. It was my daily email client until I switched to ProtonMail, ditching GSuite. I can't seem to get them to co-operate.

                                    9 votes
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                                      0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Change the Read/Unread Icon

                                      Currently, ProtonMail displays an eye icon for marking a message as read and an eye with a slash icon for marking a message as unread.

                                      Across the web, these icons are typically used to change the visibility of an item (i.e. show or hide). When I first started using ProtonMail, I didn't realize that these icons were used for read/unread functionality. (I was searching endlessly for how to mark as message as unread.)

                                      Perhaps using an open/closed envelope icon would be more standard approach and more recognizable to average users.

                                      4 votes
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                                        0 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Remove reliance on Google Cloud Messaging (GCM)

                                        Use Pushy instead of GCM (for one example). It is a replacement for GCM but each app developer must manually embed Pushy in their apps. Pushy cannot itself be flashed onto a non-GMS phone to replace GCM.

                                        Protonmail app development should support devices without GMS, you can embed the Pushy SDK in your app and it will work on these devices, instead of using GCM.

                                        I think there is a growing market for people who do not want to use Google services at all. This one change would also be innocuous to those with Google services installed while giving "unGoogled"…

                                        30 votes
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                                          2 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Support for EM Client

                                          Please properly support EM Client (Windows Desktop Email Client)

                                          Currently, adding the account via IMAP/SMTP partly works, but emails don't seem to load properly (Blank) with no apparent reason.

                                          http://www.emclient.com/

                                          119 votes
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                                            17 comments  ·  Existing features (improved)  ·  Flag idea as inappropriate…  ·  Admin →
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