Recover deleted drafts
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protonmail user commented
Just lost an entire day of research compiled in an email because I selected to "not save" a draft that had one extra sentence in it I didn't need, but needed the draft that I saved prior to this edit. Until Protonmail fixes this issue and keeps a copy of the MOST RECENTLY SAVED DRAFT, I can't rely on Protonmail for writing any emails that are important.
Please fix this known issue.
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Newen commented
Yeah, com'on protonmail, this should be an EASY fix. either implement an undo button, or send deleted drafts to a 24hours folder in case it's done by mistake. Hell, even 1 hour should do the trick.
I just lost a bunch of info that is actually important.
When clicking No, to do you want to save this as draft question, I assumed that it would just not save the Latest changes I had done. Not delete the whole thing.
At minimum you should implement a confirmation promt saying that the draft is going to be permanently deleted before actually permanently deleting it!
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Anonymous commented
draft lost and no idea where it went after a month of work.
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Anonymous commented
Since this issue is never resolved. I'm considering to stop paying for my account.
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Anonymous commented
PROTON app deletes drafts while attempting to open them - a spinner then either the draft completely disappears or the contents are now blank. Also cannot word search by email body contents just subject lines. And finally no email sort by alpha function. These are basic things, not sure why everyone raves on the tech sites or that these haven't been resolved by now since they've been around a while; bit of a hassle but soon moving on.
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Anonymous commented
So dumb that accidently deleted drafts DO NOT GO TO THE TRASH FOLDER FOR RECOVERY!
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Anonymous commented
It is ridiculous there is no way to save a draft. I'm outta here,
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Praveen Jassal commented
ProtonMail: consider offering an option for your users to recover inadvertently deleted draft emails by placing the accountability back on the users (where it belongs).
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Anonymous commented
Just lost an email that I've been working on all day on, because I picked "no I don't want to save changes" after reviewing the draft on my phone. Apparently ProtonMail takes that to mean "nuke this permanently from my entire account."
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Josh commented
I had written a small book to a friend as a reply to some banter we've had going on. I saved it in the evening and went to finish it in the morning. I noticed some other drafts in the folder and I could not remember what they were about. The important part here is the order. My small book was the top message. However, when I clicked the other drafts, the times updated and they moved to the top of the list. Foolishly, I didn't pay attention to the re-order and on the draft listings, I selected all but the top, thinking my small book was the newest. It was not, and I proceeded to delete it with no method of recovery, leaving the last message I viewed at the top. Drafts are not moved to Trash, the are just gone.
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Anonymous commented
Just lost a whole essay due to the crappy app and poor system in place to save drafts
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Anonymous commented
Almost 4 years and nothing has been done
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Anonymous commented
We shouldn’t have to vote - just listen to your customers man. It’s illogical to fully delete drafts. So stupid. Once you start losing customers then you’ll know why.
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Anonymous commented
Again....please create undo feature: someone pressed a key on keyboard...email draft vanished..an hours work down the drain. So frustrating. Just changed to Protonmail thinking it was good product. thinking again now. What a ridiculous situation. PROTONMAIL - FIX THIS!!!!!
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Anonymous commented
Just plain illogical why would you delete drafts completely. Zero sense from such a logical company. Disappointed
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Anonymous commented
This has been proposed many times, but it can't be proposed enough. When drafts are deleted, send them to Trash, NOT to oblivion.
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Byron Wanstall commented
Fuck. 4 hours of fucking sublime poetry gone. Poof! Like a fucking candle in a hurricane. My cover letter for defence force. Fuck u protomail. Change the way to save drafts so the user interface is more human-error-prone friendly. Mf.
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Anonymous commented
So I just posted that. And guess what? They tried to sell me something else! Like I’ll ever pay them again
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Anonymous commented
I just lost 6 k in bitcoin because of this. Wtf. I pay good money for quality. This is not that. Also stop keeping logs and handing them over to any official who wants them. I pay for privacy. I’m done.
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Anonymous commented
Devastated. My months of poetry gone