Improve related email handling in conversation view
Conversation view works well for emails except when there is a related email subject that repeats over months.
For instance, I receive emails a few times a month around the same time/date, that all have the same subject line. This happens at least once a month.
These emails are archived in case I need to reference them later.
Ideally, there should be different logic built around this. Perhaps if it's an automated message that appears over and over, at some point it won't "attach" itself to the numerous messages before it.
However, if it is a conversation, this could be handled differently. If John Doe and I have a lengthy email conversation where one email is sent or received every few weeks or months in the email thread, these should remain attached.
DM
shared this idea
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Joseph Sturtevant
commented
This would be a great enhancement. Many transactional emails (e.g. receipts come with the same subject). I use my email as an archive for these but they are very hard to reference when they can only be viewed as a single conversation (with the most recent at the bottom). I could disable the conversation grouping but it is great for other types of correspondence.
Possible solutions I can imagine are:
1) Allow conversations to be sorted with the most recent email on top.
2) Allow conversations to be "un-grouped" on a conversation-by-conversation basis.
3) Don't group emails as a conversation if they have same exact subject (lacking the typical "RE:" or "FW:" prefixes. -
Anonymous
commented
Was just about to post this myself. Conversation mode is incorrectly grouping multiple messages from the same sender, with the same subject line - unless I'm replying, it's not a *conversation*.
Threading/grouping messages should only apply where people are replying to the initial message. Emails with the same subject line aren't inherently related & shouldn't be grouped together as conversations.
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Anonymous
commented
Must agree - the conversation view presently does more harm than good with how it operates. It will do grouping like every single email with the subject "Order Confirmation" from any period in time from any sender. Unfortunately, there are hundreds of thousands if not millions of different sources of an "Order Confirmation" that are not in any way related.
I really like conversation views - or even smarter views like Google Inbox is trying to do. I don't wish to turn it off, but it must operate more intuitively.