More than 25 recipients - increase the limit for sending
Please allow more than 25 recipients for Professional customers. You will allow me to pay you for >100 users, but you won't let me email my entire company. I am a growing business, I would like to grow with you. This arbitrary limit makes that very difficult.
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Gabriel commented
Very very important
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L J commented
I agree. What is the point of having the ability to have attachments when you can hardly attach anything. Most attachments are larger than 25 MB. This should probably be one of the most important features to upgrade, unless there is a work around? At this time I can hardly attach anything and unable to even use the services and unable to really dive in deep with Proton Mail until this is updated. I just may cancel my membership if this is not a priority.
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Jason commented
Why is there a limit? What do you suggest as a (SECURE) alternative to protonmail?
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Jason commented
It's making me want to switch the group to another platform, like telegram. But I hate telegram.
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Michelle commented
Agree! Or at LEAST increase them!!!! I upgraded from Plus to professional because I need to send daily emails to a large group and don't want to wait an hour to send more than 300emails. However... I keep getting locked out at 250 now that I've upgraded to PROFESSIONAL. How in the world did my limits go DOWN when I paid MORE?!!! very frustrating. This needs to be fixed.
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Betty Scott commented
I'm a Quickbooks Consultant. Backup attachments are usually more than the allowed amount on protonmail. The whole purpose in paying for this was to protect my client's privacy, which is not possible with gmail.
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Fabrice commented
Limiting the size of email attachments to 25 MB is antiquated. Those are the kinds of size limitations that made sense in the 1990s! Please increase this to 100 MB. It's impossible to send the recording of a Zoom session, which I do all the time!
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Thomas commented
Surprised that the attachment size is so tiny -- whilst transferring my old mail that wasn't a problem to send on my old system. Even end-to-end encrypted chat apps allow for larger attachments, but for something professional, it is imperative to be able to send 80-100-120MB docs.
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Anonymous commented
For the paid accounts, the limit should be adjusted to the market standard for paid mail services, which is 50MB for incoming and outgoing mails.
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Anonymous commented
Hello, can you increase the size of attachments to more than 25MB please. thanks Mikel
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Frank commented
Yeah, how am I to notify with a short message to my gmail list to use protonmail in the from address. Does the paid subscription also have this limitation ?...how about a feature puts my Bcc list in a group...Is group size also limited to 25 entries?
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Bart commented
using email attachment for desktop and phone for small technical film details communication ,often has a size about 100Mb.
Before upgrading to ProntonMail PLUS, I want to ask here what can be expected concerning email attachment limitations?
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Anonymous commented
In order to "break apart" large documents into smaller size (only able to send attachments 25 mb in size) which takes a long time to do, Protonmail needs to permit attachments larger than 25 mb for even one (1) document. There are plenty of fill-in application forms that are OVER 25 mb in size that are required by many sites, in an attempt to go "paperless" and "green" and/or "reduce carbon print" by both corporations and individuals alike. Please kindly consider INCREASING the size for attachments much higher than 25 mb to at the very LEAST 50 mb (or 50,000 kb) as soon as possible. One reason why it is difficult for me, to use ProtonMail for ALL of my email and have had to maintain other email providers even though I much, much prefer using ProtonMail. Thank you for considering my idea/request to increase attachment size. :-)
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anonymous commented
Quite honestly the current limits are terrible for all plans and i believe the the message limit cap should be increased by at least 500 for each and every plan.
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Jeff M commented
Please find some way to email/attach larger file size even if you have to charge me!!! 25mb is chump. I need at least 100mb.
Houston, Texas -
Lisa commented
I would like to send a file of 35Mb or 60Mb let me know when it will become possible, please
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Ted hyde commented
Remove email size limits with the professional service.
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Matt commented
yes i am an organizer and this is unfortunate as Ive worked so hard to transition to this platform and now it's making me NEED to switch back to gmail :(
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Anonymous commented
Tried emailing my financial advisor with a 31mb pdf file and proton restricts the size to 25mb. Way to small. l was forced to use my msn email. I would like to keep proton but the size limitations make it difficult.
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Anonymous commented
I get why bulk emailing is limited...but I don't think a bulk emailing limit of more than 100 people at once (even with a premium account) is too much to ask. Maybe increase the limit to 150 or 200 people?