More than 25 recipients - increase the limit for sending
Please allow more than 25 recipients for Professional customers. You will allow me to pay you for >100 users, but you won't let me email my entire company. I am a growing business, I would like to grow with you. This arbitrary limit makes that very difficult.
-
Anonymous commented
I need to submit a private pdf document of 32Mo and I've just discovered tht you're limiting attachment size to 25Mo.
Common guys we're in 2019!
I had to encrypt the PDF and send it via my gmail account (which is free) while i have a paid protonmail solution!!!!
-
Anonymous commented
The attachment size limit is amateur & elementary. I would be happy to pay for an account, but even that won't allow me to send larger attachments. So I'm not prepared to pay anything. With today's technology & the connected world, with smartphones & devices capturing images & videos, this limit really limits the usefulness of Protonmail.
-
Anonymous commented
protonmail, is there any timeline on making these changes to be able to cc and bcc more than 25 people at a time? what's in progress? an update, please! i would prefer to remain a customer here and not to do the research and work involved with finding a new encryption platform... but only if a solution is soon.
-
Cathy commented
Does the premium plan include the group contact mailing list? What is the cost to get this if it does not?
-
Anonymous commented
I agree with this. Need larger limit for attached files.
-
Anonymous commented
I'm a member of some small societies, about 25 to 50 persons each.
Because of this limit, I just cannot recommend my friends to move from gmail, yahoo, orange.fr and such to protonmail. If I want to send *easily* an email to 50 persons, I'm obliged to use the orange.fr account that I would like to leave, but far more convenient. -
anonyme commented
Agreed with @JW: I'll have to change if this is not fixed soon.
-
Paul commented
Being able to group contacts and being able to send more than 25 at a time is not just useful but essential.
-
Anonymous commented
I agree. I am not a huge email user but there are occasions in the year where I need to (say) invite 30-40 people to an event. I also have more than 30 family members. I took out the professional subscription five months ago. Nowhere did I see the restriction of 25 recipients. If I had been advised of this, I would not have signed up. I cannot believe that the algorithm is so difficult that trust cannot be easily established, and restriction applied when abuse is identified, rather than an arbitrary lovk-down from the beginning. No one seems to be addressing queries on this.
-
concerned citizen commented
I send a newsletter to friends and family 4 times a year and need to copy the html into 4 different emails because of the 25 person limit despite being a paid member. I am exploring other options and canceling my payments. I don't understand why this is so limited. gmail does not have any such limits.
-
Anonymous commented
I understand the reason for limiting recipients to 25 on emails in order to mainntain a trusted email service, howeever, for many users this will push them away from the platform as it is largely inconvenient. This means less users using proton mail which sadly is bad for both proton mail and its users as we cannot use the desired PM to PM encryption.
I suggest the idea of trusted accounts to help discourage spammers. "Trusted could mean any number of metrics, frequency / percentage of email "threads" to groups of over N recipients, duration the user has held the account for, the plan they are on. Im sure there are many other metrics that could be used to rate and score users. Under the surface I imagine this could be complex.
Limiting recipients makes it very hard for users to discuss with large groups without using other platforms such as facebook, google mail or other chat / group organisation apps which inherently limit privacy. This to me feels like a reasonable compromise of rputation vs convenience
-
JW commented
25 recipients it's not possible for long time. We need more...or i will change my mail
-
John Harrigan commented
YES!!! This is the single most annoying issue with protonmail!
-
Anonymous commented
Increase the attachment limit to be more then
-
Rick commented
Just sent an email to our pickup frisbee group and had it bounce because there were 52 recipients. Seriously???
Occasionally I need to send to large groups (e.g., Christmas family email, etc.). I request a limit of 100 recipients, please.
-
Anonymous commented
Yes, the minimum number of recipients should be at least 100, not 25! 25 is a very small list. I usually have to send in sets of 3 messages. This is a pain and has caused me to reconsider Protonmail many times.
-
Jean-Michel commented
I have a plan premium plan only for that but i can't send to 70 recipients. I quit Protonmail.
-
Jean-Michel commented
It's stupid. I need to send obvously to 70-80 recipients in one shot and I can't. I ask explications but no answer from Pronmail crew. I'll quit only for this reason
-
Stefan commented
I agree, I have a couple email groups around 25-35 involving my sports teams and the protonmail limit of seems arbitrary & is really a cripppling feature. Please extend to a higher limit
-
Eduardo Mezêncio commented
This is seriously absurd, specially when you pay for email service.