Display the newest email in a thread at the top of the thread list, not the bottom
In the case where a user has a long thread of emails (e.g. they get a monthly email over and over, and archive those emails instead of deleting them) it doesnt take very many messages before the thread becomes difficult to navigate.
Primarily, this is caused by the fact that each new email in a thread is shown at the BOTTOM of the thread (after all the previously received and read emails) instead of the TOP.
This results in a lot of pointless scrolling to get past all the messages the user has already processed in order to view the new one at the bottom of the list, which is has a high probability of being off the bottom of the screen. Every single time a new one arrives. Over and over.
-
Chad Keck commented
PLEASE make this an option. I'm missing several emails because I am not used to looking at the bottom of a list for new emails. No email client but Gmail defaults to this. Please consider adding a toggle or I'll have to find an alternative secure email platform.