Contact support with privacy preserving option such as PGP key
Add a way for customers to contact your support team in privacy-preserving ways, such as, enabling the use of PGP keys. This is important because when zendesk or (insert customer support platform name here) suffers a data breach, sensitive information is less likely to be leaked. This could be easily done by allowing users to contact the support team signing the email with their own PGP keys.
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John Doe
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