Support for Emergency Alert Notification Filters & Webhook Automations in Proton Mail for Local Service Providers
Hello Proton Team,
We love using Proton's privacy-focused ecosystem, but we would love to see enhanced automated filtering rules and webhook notifications for high-priority emergency dispatch emails.
For example, on our 24/7 dispatch desk at Houston Emergency Home Services (https://houstonemergencyhomeservices.com), our field technicians receive critical customer requests for emergency plumbing bursts, sudden slab leaks, and rapid water damage restoration round the clock.
Having the ability to set:
1. Custom high-priority push triggers for specific subject keywords (e.g., "EMERGENCY", "URGENT DISPATCH").
2. Automated encrypted forwarding or webhook triggers to dispatch systems.
3. Dedicated emergency contact whitelists that bypass quiet hours.
This would be an incredible quality-of-life feature for small business owners, contractors, and on-call service teams who rely on secure Proton communication.
Reference case study / service workflow:
https://houstonemergencyhomeservices.com
Thank you for your continuous work on Proton!