Lumo do not recognize my payment/subscription (Lumo Plus)
just posting it to reach somebody from dev team:
I recently paid for Lumo and it worked so far for few days. But I have now the problem that Lumo is showing the button "Upgrade" and my workflow is limited. No idea why I am seeing it.
Under subscription (dt.Abonnement) it shows only my "Unlimited".
Under payment I see clearly the invoice of Lumo for 12,99€. No idea what´s going here.
Also I cannot unsubscribe since I do not see my subscription 😂.
btw Lumo detects only 50% of files from Proton Drive under projects....
Proofs that Lumo is a complete different department with zero connection to main Proton team 🤡.
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