Group/merge status update mails
//What?
Group and/or merge status update mails automatically based on recurring and/or recognized key indicators like track&trace number, purchase order number, support ticket number, etc.
//Why?
Current inbox is spammed with (unnecessary) status update e-mails, creating a confusing and cluttered inbox.
//How?
Automatically group status update e-mails - outside of a conversation - based on sender e-mail + key indicator rules. Instead of a new e-mail appearing in inbox, create or update current group so all e-mails related to a specific subject (e.g. purchase order) stay together. Comparable to conversations in Mail or chats in any given text messaging app.
E.g.:
1. While online shopping, one might receive multiple confirmation e-mails: "order received", "payment received", "order picked", "order sent", "order delivered". Instead of these being separate e-mails -> group by "order no." + sender e-mail.
- While waiting for a DHL package, one may receive the following e-mails: "label made", "package received by DHL", "Delivery due to tomorrow", "Out for delivery today". Instead of these being separate e-mails -> group by "track&trace no." + sender e-mail.