Better long mail conversation UI
Currently, it is cumbersome to browse long email conversations:
* individual emails are collapsed, therefore I can only read the address of the sender
* clicking on an individual email to open it displays the full conversation backwards, which makes it very long to scroll through the page
* it's generally hard to find the email I'm looking for (I basically click randomly in hope to find the proper email, until I do)
In my humble opinion:
* individual emails should not display the entire conversation (allow collapsing / uncollapsing it with a "..." button like in gmail)
* collapsed emails should still display the first few words of the last email (like in gmail) to make it easy to find emails in a long conversation
* collapsing / uncollapsing an email shouldn't change the y-scroll value of the page (otherwise it's hard to follow what's going on on the screen)
Alexis
shared this idea
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Gogo
commented
I have exactly the same issue, especially in long email conversations. When I collapse a message after reading it, the view jumps and I immediately lose track of which message I was just looking at.
It would be very helpful if the scroll position simply stayed in place when collapsing a message. Alternatively, the most recently collapsed message could remain visually highlighted for a moment, so it is easy to see where you were.
At the moment, going through a long conversation to find information from a specific email can be quite frustrating, because it is very easy to lose your position in the thread.