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How can we improve Proton Mail or Calendar?

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"Keep me logged in" option

I really like ProtonMail and use it as my primary mailing service. But one of the most tedious things about it is having to enter the two passwords every time i want to check my e-mail.

ProtonMail keeps logging me out after a few seconds/minutes of closing its tab, so i now have to keep a tab open in order to continuously check my e-mail. Furthermore, i'm using long passwords (in conjunction with Keepass) for more security, so it's not easy to type my passwords every few minutes.

I use ProtonMail on my desktop home computer, so there's no danger from someone having physical access to that PC. There should be a Remember Me/keep me logged in option for cases like this.

I have already communicated this issue to ProtonMail support. They kindly responded that "We applied that feature for security reasons, because many users are using ProtonMail from different devices". I don't really understand what this means, since i'm proposing a system which will keep me logged in on my current desktop computer, the one i,m using right now. Even if it's only for a certain amount of time, px 30 minutes or an hour.

I really hope there's a workaround/solution in the future for this, since ProtonMail is really great and this issue could potentially become a deal-breaker for me.

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  • Anonymous commented  ·   ·  Report

    It's a feature not a big. Unit 8200 Talpiot Brendan O'connell

  • Anonymous commented  ·   ·  Report

    Might be a feature not a bug if you know what Talpiot is.

  • Azat commented  ·   ·  Report

    So, how many years will this take??...

  • Andrew commented  ·   ·  Report

    At the very least you could allow a 2FA authorization to apply for 30 days (or a week, or even just for one day). Requiring username, password, and 2FA multiple times per day on a secure device within the same browser session is ludicrous! You set cookies, please use them.

  • Azat commented  ·   ·  Report

    STARTED!!! HALLELUJAH!!!
    Waited only for a couple of years for this, I think:)..
    EDIT: Uh, three years actually, it seems:)...

  • Anonymous commented  ·   ·  Report

    This is needed. I appreciate its a security feature, but it could be kept off by default and only done on a per device basis. In my case someone would have to break into my house & gain access to my encrypted PC in order to open an logged in session. If they did, my protonmail account would be the least of my worries. The negligible security gain is easily outweighed by the total pita of having to log into my password manager every hour or two, plus dig out my 2fa app each time I want to view my emails.

  • Anonymous commented  ·   ·  Report

    I need this or else I might stop using...

  • Koen commented  ·   ·  Report

    Whitelisting a device could be a great solution! I'd love to see it in a future update

  • [Deleted User] commented  ·   ·  Report

    Glad I found this feedback page. It is really puzzling that this is still not possible. In Settings->Security, the "Session Management" all these old "ProtonMail for web" sessions. Those sessions were my previous sessions from the same (desktop) computer, with the same web browser. So according to the "Session Management", they are still active because I can "revoke" them. If I restart my browser, I'll have to log back into Proton Mail AGAIN and a new session will be created AGAIN -- and one more "old" active session will appear in "Session Management.

    This seems to be a bug to me. Why keep those session as "active" while we can't reuse them?!

  • Patrick Coleman commented  ·   ·  Report

    Trying out protonmail as alternative for my junk yahoo account. This might be a non-starter for using it.

  • Dima Nirox commented  ·   ·  Report

    I completely agree! This kills the whole point of using this email on your personal computer. If all 3 defenses are enabled, the input becomes flour. Password, OTP code, decryptor password.... guys, we have to make these decisions, not you for us. And Yes, I have a paid account with pre-payment for 3 years!!! Give me the right to decide how to use this service.

  • Anonymous commented  ·   ·  Report

    This is the only thing keeping me from upgrading to a paid account. It makes no sense from a security standpoint to allow one to stay logged in on phones, but not computers. Make "stay logged in" non-default, give a big red warning, make us confirm every 2 weeks. Fine. But don't do this. Geez

  • Ness commented  ·   ·  Report

    Yes, please. I control my browser security by locking my desktop when I walk away. Stop timing out my session please!

  • crmb commented  ·   ·  Report

    Protonmail will alway stay a niche product if features like that are not implemented.

  • anonymous commented  ·   ·  Report

    yes +1 for sure. I don't consider this a feature. make it an option that you have to select but please add it

  • Anonymous commented  ·   ·  Report

    I get the idea of the security. But the iOS app keeps me always logged in (I just need fingerprint to see the e-mails, and even that is not the default option).
    What's wrong with having the same feature in web - instead of asking me password, 2fa and mail decrypt password, you could simply ask me just the decrypt password after closing my browser. That should still keep the security, but have more convenience.

    Another option would be to just ask me the 2fa OTP (this is how wargaming.net works), instead of full login every time I close my tab.

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