Group alias for custom domains
In order to make my custom domain useful, I need the ability to create group aliases. For example support@example.net or sales@example.net. Right now, I can add these as a new address to a single user, but I cannot automatically forward/distribute the mail sent to that address to a group of users on my domain. I could do this in an ad-hoc way if automatic forwarding was available as a feature, but that is not supported either.
Josh
shared this idea
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Adrian Bjugård
commented
How is this not a feature already?!
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L
commented
Any news on this?
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Rob
commented
This is still very much needed. Or an option to forward to a contact group.
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Francis
commented
This is essential for any business that has ever had or will ever have turnover, or maybe more than one person working the same role.
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L
commented
Is this being discussed since 2018? It's such an obvious need that I expected to find it already implemented.
Please Proton Team reconsider this task as important.
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David
commented
Using protonmail as an organization email solution desperately needs this functionality. Without it... it doesn't meet my needs. To be clear... This is a "need" and not a "Want".
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Magdalena
commented
It is really a pain, that this feature STILL doesn't exist. Please fix this, thank you!
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No Man
commented
A must, I mean this is basic postfix config back in 2000, any email svc would need this pls.
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R
commented
Tutanota, aka your biggest rival, has an option they have dubbed "Group". For this you just add a group email, example I made mine sales@---.com. Then you add users you wish to include in the group. I also set it as a catchall.
Now all miscellaneous and sales emails are forwarded to everyone in the group. Incidentally, any user can reply to those queries from their personal accounts, through the sakes group.
This way my sales team always get a copy of the email and no one is left out of the loop! This is a workaround for the encryption issue I heard of last time I asked about this.
Rebuttle, if you please! :)
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siamcons
commented
Yes, this is very basic feature what every other provider can give.
Contacted customer service and their reply was:
If you'd like to have addresses as info@, support@, etc. that more people could access them, the only way at the moment would be to create them as sub-users with separate login credentials. Once you create the accounts with a custom domain address, you could provide the login credentials from these accounts to your employees and they will be able to access them.
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Anonymous
commented
This is really essential for your professional service to be functional for a company that needs multiple team members to receive mail from an "extension" address.