need unlimited alias
[Deleted User] commented
I agree with other comments. On the unlimited plan, customers can add up to 3 custom domains but only 15 emails addresses? That's 5 addresses per custom domain. Why would I want a custom domain under such restriction? Come on Proton, make this realistic.
Also, I understand that alias addresses on custom domains cannot be deleted unless all emails that reference such addresses are deleted. This is because of the encryption key that also gets deleted. I have some comments:
- this prevents us from rotating a pool of "from" addresses which would help with this severe limitation on the number of aliases per account
- why anyway? With a catch-all, we still get all the receiving email addresses! What if I had some emails that came through catch-all first and after that only, I created an alias? And in any case... why delete the key?? Just because I delete the email alias doesn't mean the key needs to go and all its emails with it!! Keep the keys and optionally let the users manage them to their heart's content.
- apply the restriction (if one really must be) per custom domain, not per account. I could easily find myself in a situation where I've run out of addresses to even create the first one on a given domain. And not just 15... It isn't commercially or technically defendable.
No. for proton's in-house domain names, Yes for customs domains.
This will hurt Proton reputation in the long run if there's "unlimited" alias for proton domains. Too many bad actors are already using Proton for illegitimate purpose because of how Proton is good at privacy and anonymity. Other service will eventually blacklist Proton altogether. There are good reasons why Gmail and Outlook are accepted worldwide and one of the reasons is they don't offer "unlimited" alias. However, I would like unlimited alias for customs domains. Fastmail has done exceptional job at aliases for custom domains, no one has even come close to them and billion years ahead of Proton. Simplelogin, while it could serves as a workaround and an alternative to Fastmail but at the end of the day, it is still a "disposal email service" and have been banned by many.
Aurelien C. commented
Having the threshold at 100 would enable many users to use this well.
Whereas most users are likely to use less than 20.
So it may not be such an overhead whereas it improves a lot the user experience.
Give options to use features that are in simplelogin because many sites block simplelogin as it is primarily a disposable mail service.
I seriously question why simplelogin has unlimited alias and proton has only 15 when simplelogin is hosted on proton (or are they not). (I also have a custom domain btw). With reverse-aliasing and unnecessary extra step of forwarding to my actual mailbox, I can only imagine simplelogin as being more computationally intensive on the backend then an actual alias would be.
I'd personally be fine though with simple login if integration was better (like the same level as alias, where you can send from with pgp key attatched and see icons for the sender). Currently using SL for everything with my proton email just being the mailbox and domain I login to and tell no one about.
I honestly expected this would be a feature when I signed up. Where is the 15 limit from?
Ethan Allen commented
I will pay for more than 15 addresses! Please! Why did you remove the 50 address limit. Even that isn't enough. Doesn't this incentives people to create multiple accounts?
At least allow us to have unlimited aliases for our own domains. You have acquired Simplelogin, but I have set my domain up with Proton and would like to keep it that way and continue to use simplelogin with their standard domains, which do not point to my domain. 15 aliases incl. for my domain is simply not enough, especially when I cannot get back any of the aliases by deleting old aliases, which I have no intention of using anymore.
I mean we can already use any alias with our e-mail address, e.g: email@example.com. This would be great to keep track of those.
I kind of agree with it too (as long as it does not take too much ressources on the backend, but it could be done as alias).
Catch all emails are not a solution, it's in the name, they are catch all, not send all.
Simple login is an option but then the domain wouldn't be counted as proton mail and so not encryption by default between proton users on them.
So For custom domains (and so paid customers), having 1 free address per domain name at a minimum, and multiple identities/alias for the custom domain names would be a good solution.
Absolutely agree when it comes to our own domains. I have a domain and find there is no excuse to not be able to use as many aliases as I need/want for it. These should not count against your in-house aliases (protonmail.com, pm.me, etc). I tend to agree that proton is not a valid service when they restrict your own domain this way. We already pay for the service, let us use it.
Catch-all is not an option for many people. Spammers do these dictionary type spams that basically, pick a domain and send spam to thousands of popular names to see if they can find a valid one that didn't bounce. When you turn on catch-all, nothing bounces again. Catch-all is a spam magnet. I've deleted email addresses to see in the logs that it is still getting spammed decades later. I will never use catch-all because, long term, it's just evil.
Yes. But you can’t send mail with… and there’s no "Reply-to" field. So catch-all is not enough.
Eléanor Cuallado-Keltsch commented
It is possible to use the 'catch-all' feature with a custom domain to emulate this feature
This is a must-have for me for paid accounts and clearly what's today prevents me from subscribing.
I understand you need to limit the email accounts but I see no reason why you should limit the aliases, especially when we use a custom domain where we don't "burn" any proton.me addresses.
Eric Graham commented
we can no use proton mail without it