Possibility to add more folders
I understand that you're not getting money by selling our data but Proton basic plan is so poor. For example, we can only add 3 folders. I wanted to switch from Gmail to Protonmail but even that is blocking me from doing so. I think, over time, when you add new features, some old features which were paid should come free to get more user base.
Mehmet Demir
shared this idea
-
Ano
commented
I am already paying for the lowest tier service, which I'm perfectly happy to support a privacy service, but have not found a reason to upgrade to a higher tier except for a need of more organization in labels/folders. This is important enough for me that I'm leaving this service for another one, due to the jump in price simply for more folders/labels. I need appx 10 for good email management, so three is certainly not enough. I hope this changes for the benefit of users in the future.
-
SucraC
commented
yes, this is a very old post, but i have to 2nd this suggestion. only allowing 3 folders to categorize emails is deliberately making the basic account useable. if the basic account included 10 folders, i would probably migrate all my email to proton and start making it my primary email, and i would probably donate to proton out of appreciation for providing the free service i could use. if it included more folders and imap/smtp, i'd probably pay a modest annual fee. either way, proton is running off most of its potential users by offering an unuseable email account or a useable account that demands monthly fees in perpetuity
-
Sameer Ali
commented
My intention is to bring to light my experience with protonMail in the past few days and offer my candid feedback.
In truth I am a little let down with the features offered for basic proton email accounts. While organizing emails, I have quickly reached the limit of 3 folders. This alone has discouraged me from continuing use of ProtonMail services. This seems like an overly aggressive strategy, one which gives the impression of being 'herded towards a paid account'. I understand how server storage space is justifiable as a cost, but surely creating a bunch folders would not impact the storage space limit in any significant way. Another reason for concern, and a deciding factor, for many I am sure, is the inability to use the proton bridge with basic accounts. The ability to amalgamate and synchronize various email accounts into a single email client is a critical feature. Hence the basic 'free' account has rendered itself inadequate for regular use. I would also like to share my opinion regarding the pricing options. In a global perspective, for some countries, the pricing/charges equate(s) to a substantial amount. I feel this could be improved with more flexibility to cater to a broader audience of various needs and usage.
I admire the efforts made by protonMail and look forward to its growth and success.
In appreciation of your services and efforts,
Sincerely,
Sameer Ali