Split address mode - separate emails into different inboxes
Separate email addresses are for separate things so it would be helpful to just click an email address from the menu and see only those emails sent to that specific ProtonMail address.
Multiple inboxes.
We are reviewing this idea to get closer to a clean inbox for all our users. We will let you know once we have more updates
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zrt commented
I also thought there was separate inbox for each alias address.
I'm pretty dissapointed, this feature is not even in the roadmap 2023
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JJM commented
I just upgraded to Mail plus in order to move my other mail adresses to Proton.
However, I discovered we cannot have a view for each email adress like in GMail.
So now, I'm thinking to ask for a refound since I cannot imagine to view a mix of all my mails. -
Shawn commented
I echo every complaint below and want to add my frustration that Gmail and Outlook accounts are not separated in Bridge either.
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T Leahy commented
I am trying to migrate to Proton and was shocked that it was not standard. I assumed that you could choose specific mailboxes for the "Easy Switch" function. It never occurred to me that this would not be possible. I am using the Bridge for Outlook and split the addresses. (BTW - that was not straightforward, but I succeeded after many tries.) Like many people, I have multiple gmail addresses, including one for corporate accounts that I sign up with that is just overloaded with spam. I will NOT be importing the spambox into my primary account! Maybe this is an opportunity to start fresh...
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Alex commented
Haha... Amazing. I just purchased 2 year business plan thinking that I can manage my emails from 3 domains... And what a got? Just one garbage bin where all emails are stored. ProtonMail is indeed, as wrote below - just a waste of money. I'm very disappointed. Will definitely migrate to another service provider.
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purpub commented
I find it unacceptable that a courier does not separate the addresses, that's why I paid for mail plus and I am very, very disappointed. It's a shame that in 2023, the messaging system that wants to be the most secure is at the stone age in its functionality and that we can't integrate several email addresses with separate passwords into an account? ??? I'm disappointed, moreover I had to spend a day looking for all-out explanations, no complete video demonstration of the functionality and configuration anywhere on the site, no language and translation, all in English, the mopnde is larger and not everyone can speak English??? However, it is a Swiss site with 3 languages and the French does not work in the Spartan and unclear instructions (on the allias for example, I still have not understood how to do it!) I think I will ask for a refund. I wanted proton to secure my emails with different addresses to limit the risks to email addresses that I could delete later, but there everything is in bulk and I will have to delete them all to delete spam and other unwanted items. anyone have a solution???
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JET commented
I prefer separate inboxes, one for bills and one for general emails. It makes it easier to find what I need and keep the inbox cleaned up.
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John Smith commented
This is absolutely essential!!!
I just subscribed yesterday without realizing this was not possible. How could I imagine a well regarded product would be missing such a basic feature?
It's possible to mitigate this with Proton Mail Bridge and using a client like Thunderbird, but I just don't want to. I need this on the web app.
Probably the feature that, if not implemented, will make me go to another provider.
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Fabio Alves commented
I can't believe this is still not available. I have trasnfered my domain to proton and all my personal, spam and business emails are coming to the same "inbox"
I can use rules, but, this is not how this is supposed to work.
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Matthew commented
I have an Unlimited account and the fact that this isn't just standard amazes me. I didn't even check this when I signed up assuming it is just standard operating procedure for any serious email hosting provider in 2023.
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Liam Price commented
Can't believe this is not part of Proton. No S/MIME and no separate inboxes. What a waste of money.
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BossMare commented
At the suggestion of other users, I created separate folders for each email address. I also turned on notifications for each folder. It’s not ideal, nor is it what I’m used to, but it works and has saved me hours of time.
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John Dozius commented
Nice idea, I was contemplating this today as well! Voted!
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Fee commented
Well this is silly. Although split address is available on bridge. Migrated from gmail to realised all my accounts for my business, personal, investments and especially spammy emails will be flooded through the same gate. What is the point?
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evdl commented
I just signed up for Mail Plus. I likely will ask for a refund because of this missing, essential functionality. I somehow thought the availability of this functionality was so obvious that I did not check it explicitly...
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Merry Anderson commented
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https://phantom-writing.com/finding-a-publishing-agent. -
sprst commented
This is my number one need with a new email provider and I am incredibly disappointed that it's not available via my phone app and web gui.
Gmail has this available via their phone app - as you can easily switch inboxes within the gmail app.
ProtonMail - if you want to be considered a serious contender against gmail, this needs to be implemented. I'm sorry, but filters and labels do not cut it.
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Pzkfw5 commented
I just upgraded my protonmail account and merged my email accounts only to be disappointed it's not available. I just assumed multiple email aliases would be multiple inboxes.
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JohnDoe commented
Is there a reason Proton does not comment on this suggestion? It is a requested feature since 2016. If it is impossible please tell us or else tell us why there is no interest at Proton to implement this. Too difficult to implement? Too confusing for users? Too much of a resource hog? What is it?
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Anonymous commented
[Updated at bottom] I've upvoted this back in 2019, and am still waiting on it to happen. This can be a serious security concern for those who have migrated completely to Proton and use their mobile for emailing.
Consider the scenario:
1) I create an email address specifically for spam and other junk accounts
2) I then create a secondary email specifically for business and sensitive account info.
3) Neither account is my default
4) I receive a new email notice on my phone from Proton.In this situation, I open up Protonmail to check my messages, but don't see anything, because the default view is only new mail from the account I have set as default. On the mobile android app, the way to see new mail from other accounts is one of two ways:
1) select "view all mail" where it lumps ALL your mail from all addresses (trash included) into one view.
2) Select menu, select your account settings way at the bottom, select account settings, select "default email address", expand your options and select the appropriate email account you want to view, back, back, back, view the emails (now you are only viewing emails that have come into that one account). When you are finished looking at those emails, repeat the whole process to return your account back to the regular default view.Guess which way everyone here is going to use the most? "All Mail" is a simple way to view everything that has come in, but removes the whole point of having multiple addresses. It doesn't even tell you which email address received the email, until you open it, further expanding your chances of compromise, this means that the user must be much more vigilant in opening each email and checking which address it was addressed to, which leaves a much larger chance of mishap than necessary.
The WebGUI is even worse, as it automatically lumps all the addresses together, and still doesn't tell you which email it came into until you open it. I understand that the ProtonBridge can mitigate this by automatically dumping emails into folders based off recipient email, but 90% of my email work is via phone, and the other 10 percent, is WebGUI, I'd rather stay away from the bridge unless I absolutely had to.
If I could put ALL my votes on this single feature, I would do that, but at present, I am limited to 3, and "Critical" rating.
Please consider this "feature" a security necessity for those who don't use the bridge. Thank you
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Update: After some research, I found that I was mostly able to mitigate the lack of ability to separate email addresses by using filtering rules as follows:
IF Received by [email1] apply label [1]
IF Received by [email2] Put in folder [2] and apply label [2]
IF Received by [email3] Put in folder [3] and apply label [3]I color each folder and label something very different from each other, and by not putting [email1] in a folder, it shows up in the regular inbox, while all the other email addresses show up in their own folders exclusively.
This works well enough, with the labeling clearly showing which of my addresses actually received the email now, I'm mostly comfortable moving forward with the rest of my migration into Proton, but it has a few flaws/benefits that users need to be aware of:
1) All emails go to the same archive, they aren't really separated, just your rules putting them in the same folders
2) Searches will hit all the email addresses at once (whether this is good or bad is up to you)Hopefully I help someone with this until Proton fixes it. I would still like to see the ability to have each email as it's own instance, but now I can at least use it with higher confidence.