Dear Proton Team,

I hope this message finds you well.

First of all, I would like to thank you for providing a reliable and privacy-focused VPN service. I’ve been a happy user of ProtonVPN and greatly appreciate your commitment to privacy and open internet access.

However, I would like to bring to your attention an issue that affects many users in the Middle East, especially those in Saudi Arabia. Currently, popular regional streaming platforms such as Shahid block access when using ProtonVPN, even when connected to a Saudi IP server.

This limitation prevents users from enjoying local content while using your VPN, which is essential for privacy and security. I kindly request that you consider implementing a Smart DNS feature, or adjust your Saudi servers to be compatible with local streaming services.

Below is a list of the major streaming services used in the Middle East and Saudi Arabia, which are important to support for a better user experience: