Feedback on Conversation Restrictions
I value Lumo’s privacy-first approach and commitment to respectful dialogue, but I feel that the conversation restrictions and automated content moderation make it frustrating to use for honest adult discussion. Too often, it feels less like I’m talking to a smart assistant and more like I’m conversing with a cautious PR department or a nervous nun—avoiding anything remotely challenging or controversial.
Real conversation and learning require engagement on sensitive, nuanced topics (like politics, social justice, religion and world affairs). Instead, Lumo shuts down or blocks the session whenever certain keywords or contentious issues are mentioned—even if the conversation is thoughtful, fact-based, and non-offensive. That kills authentic debate and makes it impossible to use Lumo for genuine curiosity or personal growth.
I suggest to review the filtering system and give mature users the freedom to explore difficult questions without fear of automatic censorship. Balancing safety with real dialogue is key to making Lumo a better, more empowering platform.
Thank you for your consideration.
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Mahdi commented
Yes, of course privacy is important, but without freedom, it seems like a joke. Why should we use a private AI if we cannot talk about any sensitive or controversial content. I understand that some level of content moderation is neccessary because if you don't put those filters, your company may face legal issues, but we like the most applicable level of freedom in that as much as possible. Digital freedom and privacy are the main reasons that we use Proton services.