Lumo
84 results found
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Heads-up from loyal Proton Unlimited users. Fix the (no) Lumo Offer.
We’ve been with Proton for years—full subscribers, big fans, and true believers in the mission. That’s why we’re speaking up now.
TLDR:
We’re asking Proton to do right by its most loyal users:
→Offer a Lumo Plus free trial as part of Unlimited
→ Or give Unlimited a reasonable ongoing discountUnlimited doesn’t feel so unlimited anymore—without Lumo AI, the experience now feels unexpectedly gated.
This risks undermining trust in the Proton promise. But worse it may cause class actions from Unlimited subscribers.🔍 See our full breakdown receipts included:
We know Proton listens. That’s why we’ve written…
193 votes -
Lumo - Consistent Web Search
Love the Web Search option in Lumo, would be great if you could trigger it to work consistently. Currently it is sporadic and says it is not meant for real-time search/results. This is limiting considering the training dataset is over 2 years old. Being able to reliably get up-to-date information is critical for evaluating current trends, events, research, etc.
182 votes -
Support more file type
Right now file upload is very limited, I can't even upload screenshot images for lumo to process. File type is very specific right now, I think it only accepts .PNG while .png is not acceptable
126 votes -
Unlimited chat history
I totally understand the price of LLM as extra subscription but limiting the chat history to 7 days is really just an annoyance. For paying customers with 500GB disk space and possibility to save history locally on device there is really no reason to limit it in any way.
For free users history can be saved locally only as on https://duck.ai/ and for registered users it can be saved in the account's storage quota. For unlimited subscription with 500GB disk that is basically unlimited.
84 votes -
Employ bigger models
The current offering of models is entirely composed of small models, which can work well for some tasks and is certainly efficient, but also makes the service unusable for more complicated tasks. For example, none of the models employ reasoning techniques.
67 votes -
Make Lumo Android app 'less' or not dependend on Google play like your other apps.
The Lumo app will not initialise because I do not have google play enabled. I experience no issues with your other apps.
57 votes -
Lumo does not support uploading .png files.
Uploading image files is critical nowadays and lumo does not support .png files in order to analyse it.
34 votes -
Auto-scroll the view to the answer
After generating each answer, automatically scroll down a bit to show the start of the answer. This will save the user from having to scroll down every time to start reading.
32 votes -
Lumo doesn't know it's a cat!
I asked Lumo if it was a cat and it denied outright that it was a purple cat. Poor Lumo.
30 votes -
It should be more aware of its own capabilities.
The model keeps telling me its capable of doing text-to-image, stating that theres a feature where there actually isnt one.
29 votes -
Emphasize that user data is never used to train AI models
From the Lumo "Getting started" webpage: "Information you enter is never used to train AI models." I think this should be emphasized more and expounded on, perhaps giving scenarios using both Lumo and other AI chatbots. (It looks like a no-brainer choice, to me, of which bot to use given that all the other ones (Maybe not DuckAssist?) exploit you and your data/thoughts.) While the privacy mantra of Proton is well-known and can be assumed, that's no reason to be subtle.
26 votes -
A setting which prevents the Enter/Return key from submitting the prompt
Often now, when I am in the flow of writing a prompt and I naturally press Enter for a new line I end up submitting the partially written prompt. I am aware I can use shift for a newline but I've enjoyed the ability to change this behaviour in other apps (like Slack) to work in my favour. I would love to see this option to appear in Lumo sometime!
24 votes -
Restructure Lumo tiers
Dear Proton Community and Development Team,
We propose a restructuring of Proton Lumo's Free and Plus tiers to maximize user acquisition, engagement, and the demonstration of Lumo's powerful capabilities, while still maintaining Proton's commitment to privacy and sustainable growth. The current free tier's strict weekly query limit, while understandable for resource management, can hinder broad adoption and prevent users from fully experiencing the potential of Lumo.
Our proposal is as follows:
1. Lumo Free Tier Enhancement:
* Unlimited Access to an Efficient AI Model: This would provide users with a robust, always-available AI for everyday tasks such as quick questions,…21 votes -
Higher file upload limits
I have a Plus account which has a listed limit of 25 mb, and have run into issues where the system gives an error message saying that I cannot load more than 10 mb; please increase file size up load limits
13 votes -
Emphasize that user data is never used to train AI models
From the Lumo "Getting started" webpage: "Information you enter is never used to train AI models." I think this should be emphasized more and expounded on, perhaps giving scenarios using both Lumo and other AI chatbots. (It looks like a no-brainer choice, to me, of which bot to use given that all the other ones (Maybe not DuckAssist?) exploit you and your data/thoughts.) While the privacy mantra of Proton is well-known and can be assumed, that's no reason to be subtle.
18 votes -
LUMO+ with Access to Multiple AI Models
I’d like to suggest an improvement to LUMO+. Currently, LUMO+ is great, but it would be even more powerful if it worked more like Perplexity Pro, where subscribers can access multiple AI models like GPT-5 or Gemini 2.5 Pro, including those for image and video generation.
The key idea is that LUMO would remain the secure privacy layer between the user and these external models. This way, LUMO could either answer directly or automatically choose another model when it’s better suited for the request—without exposing any private data or the user’s identity. Everything would remain protected under Proton’s privacy-first approach.
…
13 votes -
Lumo payment separate from my other products
Currently, to sign up for Lumo+, you must add it to your current subscription, with the same time period, so if you have a 1-year subscription, you have to pay for 1 year of Lumo, if you have a 2-year subscription, you have to pay for 2 years of Lumo up front.
The other option is to lose all the discounts on your main Proton account in order to activate Lumo+ for the new term.
For example, if you have a 2-year Duo subscription (€11.99 per month) and you only want 1 month of Lumo for both users, you have…
15 votes -
Wider response area (smaller margins)
On a tablet or portrait monitor, the response should take up the full width - currently there is a lot of wasted space on each side, with the response in a narrow center block.
On larger screens, I still find it too cramped - especially with rich results such as tables. Tables are often very compressed and hard to read.
15 votes -
Real‑time audio conversation
One of the features I was using—and I see people using—is audio‑based conversation with the models. The main goal is to practice languages by asking the model to simulate a dialogue, then receiving feedback and corrections. This is a feature I would love to have in Lumo, because I don’t feel comfortable sharing my voice with Big‑Tech models or companies that don’t respect privacy.
13 votes -
Disclose weekly limits
At present, Lumo has a weekly limit on the free tier. The problem is, a user has no idea what this limit is, and only find out when they hit it. They also don't know what it'd reset. Proton should be providing transparency on this, not just a "surprise, you hit quota, buy or come back after some undisclosed period of time".
8 votes
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