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I think this is a practical suggestion because Lumo could become much more useful as a first-level support assistant if it had access to a dedicated, continuously updated knowledge base containing Proton FAQs, troubleshooting documentation, policies, and verified product updates. Automatic knowledge updates could also reduce outdated or inaccurate answers while helping users resolve routine issues quickly. This would improve the support experience and allow human agents to focus on more complex or security-sensitive cases. For those interested in home and interior design, you can also explore https://artdeimarmi.com/collections/dining-tables

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I should be able to get answers to Proton product questions by asking Lumo. To do this, Lumo should be trained on Proton support documentation. If this has already been done, Lumo does not leverage Proton support info consistently.