Accomodation
Dear Proton Team,
I am a deaf user who relies heavily on visual communication tools and AI assistance to read, understand, and compose written content. Lumo’s AI capabilities are essential for me to interact with digital information independently.
However, the current pricing model makes these indispensable features effectively unavailable to many deaf users who cannot afford the additional cost. This creates a disparity in accessibility: a tool designed to aid communication becomes a financial obstacle for the very community that needs it most.
I respectfully request that Proton consider one (or more) of the following accommodations:
A discounted or free tier for deaf users that includes AI assistance (e.g., Lumo Plus features).
An “Accessibility” add‑on with a minimal price, specifically aimed at users with hearing impairments.
Eligibility for existing accessibility programs (if any) that could cover the cost of AI features for deaf individuals.
Providing affordable AI assistance aligns with Proton’s commitment to privacy, security, and inclusive design. It would empower deaf users like myself to fully benefit from your ecosystem without facing a prohibitive cost barrier.
Thank you for considering this request. I look forward to any steps Proton can take to make AI‑driven accessibility more equitable.