I think it would be helpful if Proton had a dedicated troubleshooting section that explains common verification and account-related issues in simple language. Many users aren't sure what causes delays, verification failures, or account access problems, and having step-by-step guidance would save a lot of time.

While looking at how other websites organize support content, I found a useful example that explains common issues in a very clear way: https://onlinenbiclearance.ph/nbi-clearance-issues-solutions/. The structure makes it easy for users to identify their problem and follow the recommended solution.

A similar knowledge base for Proton could reduce repeated support tickets and improve the overall user experience for both new and existing users.