Currently when using report a problem, A support ticket is created via Zendesk to my personal Proton Address.

I don't like sharing my Personal proton address with zendesk. I have been using it by giving it no one, literally no-one and utilize aliases (SL premium) on a full scale.

Give me an option to set a custom alias or generate a random one on demand as in SimpleLogin premium with which I can use to submit reports across all proton apps. This must be extended to others

To have true privacy I need to go through hoops in support page and find a support form where I can use custom alias to protect privacy with zendesk without leaking. I think privacy focused protonmail should also apply Principle of Least Privilege in privacy context.

SimpleLogin did a splendid way of implementing aliases for reports even before Proton-SL merger. I think it MUST be applied to all Proton Products.

Fine,Proton uses Zendesk as it is ease of use. But you must give me a choice to mask my email. Less entity knowing about the data is less chance of leak or spread.

Premium users can generate randomly everytime while free users can have single alias pinned just for support requests.

This will be highly useful in case of Bug reports where people won't be sharing personal info mostly. At the same time privacy for users.

I trust Proton but I do not Trust ZenDesk. A trustless model from the ground-up would be better way of winning.