I've been a Proton Unlimited subscriber for about 10 years. My reasons for subscribing were:

Privacy

De-Google

Save money by eliminating other services I paid for (VPN) by using the Proton Unlimited VPN.

BENEFITS / DRAWBACKS

PRIVACY- my privacy is arguably improved; however, the fact that those who I send emails to are not in the Proton ecosystem minimizes the privacy benefits.

DE-GOOGLE - this is probably the most important benefit to moving to Proton; however, this benefit is minimized by the fact that Proton Drive is literally a mess! - I can't get Drive to sync unless I logon to my Admin Windows account, which I rarely do. The computer & file structure is screwed up, at least in my case because of issues of not syncing. I've worked with 'Support' multiple times to resolve these issues to no avail!

PASS- I moved from Roboform which I used for several years & was very happy with. Again this move was to consolidate and save money since Proton Unlimited included Pass.

Let me tell you RoboForm just worked and was head & shoulders above what Pass is. Yes, the UI wasn't as polished as some password managers, but it worked. An example of how it is better than Proton Pass - in RoboForm - I opened the FIreFox extension, clicked on an entry, let's say Amazon - it opened a browser tab to Amazon, entered the user name and password, and automatically clicked whatever button to login.

ONE CLICK TO LOGIN TO A WEBSITE - ONE. CLICK. I asked Proton 'Support" why Proton didn't do that - I got some ******** excuse.

1. VPN - I had used Nord VPN - it just worked. The minor issue I had was resolved by good customer service. Nord VPN was installed on my DD-WRT router. Again I moved over to Proton VPN to consolidate and save money.

I had problems installing Proton VPN on my router. The instructions from Proton were/are confusing. I had to reset my router and install Proton VPN multiple times. It sort of works now, but I have issues with the 2.4 & 5ghz networks. Again Proton 'support' is lacking in this area - their website instructions and email support.

1. DRIVE / PHOTOS- as I noted above Drive / Photos is nearly unusable. Sure it sort of backs up files & photos which is important but that's where the benefit ends. If it intended to replace/replicate Google Drive & Photos it has embarrassingly failed.

2. OFFICE / AI / ZOOM REPLACEMENT - why? just WHY?????????

When your current / base projects are lacking or problematic why, as a business, would you continue to create, pump out, SPEW more sub-standard offerings?

CONCLUSION

I provide computer training to mostly elderly / seniors - I have changed the recommendations I make for products & services.

I want to be able to love Proton.

I want to be able to recommend Proton.

I don't and I can't!

As many many others have said on various Reddit and other forums - PROTON SHOULD NOT HAVE ROLLED OUT ADDITIONAL SUBSTANDARD FEATURES WHEN THEIR CORE FEATURES WHERE NOT COMPLETED. Sure expanded offerings garners more new users but the support spirals down hill as they attempt to resolve issues with more applications. The end result is something of a PYRAMID SCHEME - keep promising new, more, better to get more subscribers/participants. This cannot sustain itself and will ultimately fail.

WHAT NEXT

So where does this leave me and those within the Proton ecosystem? I guess I'll have to look at alternatives and into DE-PROTONing. It will cost me more money, more time, de-centralized apps and functions.

It's sad really.