Proton pass: Password Generator/Autofill Fails Inconsistently in Browser Extension
Hello Proton Pass Team,
I'm reporting a recurring bug that significantly impacts daily usability.
=== THE PROBLEM ===
The password generator and autofill functionality in the browser extension
WORKS SOMETIMES, but fails unpredictably on many websites. There is no
consistent trigger or indication of why it works on some forms but not
others.
SYMPTOMS I OBSERVE:
• Extension does not detect password fields reliably (~50% failure rate)
• No popup/icon appears next to password inputs on many sites
• When clicking extension icon manually, autofill/generator still may
not activate for the current page
• Sometimes requires refreshing the page or reloading extension to work
WHAT WORKS:
• Manual vault search + copy/paste (slow, workaround)
• Some sites work fine (inconsistent behavior)
EXPECTED BEHAVIOR:
• Extension should detect password fields consistently across all
standard HTML forms
• Clear indicator when autofill IS available vs NOT available
• Graceful fallback message explaining why detection failed
ADDITIONAL CONTEXT:
• Browser: [Chrome/Firefox/Safari/Edge — уточните]
• Extension Version: [укажите из chrome://extensions]
• OS: [Windows/macOS/Linux]
• Sites where it fails: [перечислите несколько, если помните]
WHY THIS MATTERS:
This makes the extension unreliable for daily use. Users cannot trust
it will work when registering on new sites. The "hit-or-miss"
experience erodes confidence in the product.
REQUESTED FIXES:
1. Debug field detection logic across common form frameworks
2. Add visible status indicator ("Autofill ready" / "Detection failed")
3. Improve documentation on known incompatible sites/form types
=== FEEDBACK UX CONCERN ===
Additionally, it was surprisingly difficult to find how to submit
this report. After 15+ minutes of searching, I couldn't locate an
obvious "Report Bug" button inside the extension itself.
Please make the feedback path more visible within the extension UI.