Andy Yen needs to go
Andy Yen (and probably the CTO, too) needs to go. Nothing less will change my opinions and actions at this point.
I am now going to actively recommend against Proton services for others. Also, I'm personally going to actively search for alternative solutions and services. I have one of the top subscription levels.
The privacy- and security-conscious communities don't want another big tech platform. You're not competing against them. You're supposed to be providing an alternative, not the same.
Additionally, some of the biggest reasons that Claude and other GenAI tools are finding so many bugs and vulnerabilities are due to decades of rushed, minimal viable products and technical debt. Adopting a policy of rapid, GenAI slop is just doubling (or exponentially?) down on these massive flaws. I'd rather have a methodical and well-thought-out product than a bunch of buggy products.
If Proton is struggling to meet its goals then maybe it is setting too many unrealistic goals? The community has noticed that Proton has been trying to build too many new products. Proton leadership should realize that multitasking doesn't work well at the individual or corporate level. Keep your eye on a few core goals and don't let feature creep infect your platform.
For the record, I am okay with using GenAI to hunt for bugs and vulnerabilities in software. I don't like GenAI technology but I can't deny it is helping reveal decades of technical debt and software vulnerabilities. That doesn't mean GenAI should be used to move faster and recklessly, or that everyone must use it.
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commented
Absolutely agree with the technical points here and, just as importantly, we will not stand for Andy bullying his staff.
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commented
Well said, totally agree. I just cancelled my membership, and will actively be recommending against Proton to everyone I know as long as Andy Yen is at the helm.