Commission an external, independent audit
The recent media coverage about toxic management, the prioritisation of AI, and the neglect of privacy as a core principle are truly worrying with regard to Proton's future. The reason most, if not all, customers choose Proton is because of their promise to always put privacy first. So in light of these revelations, Proton should commission an external, independent audit of its management culture and the principles guiding its strategy, and take action to get back on track and guarantee privacy in its products, as well as foster a healthy corporate culture where concerns can be raised without being shut down. It's a matter of respect for the customers, and of survival for the company (because the first paying customers have already cancelled their subscriptions... and many, including myself, will follow if Proton becomes just another Google, Microsoft, etc.).
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Rapunzel
commented
Good proposal. See also https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/51888954-proton-should-get-management-transparency-ratings, which is about CSR management transparency ratings in the areas of "Environment, Labour & Human Rights, Ethics, Sustainable Procurement" conducted by an external evaluator.