110 results found

1. Sailsafi20

   بالاترين سرعت امنيت وکيفيت داراميباشد

   2 votes

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   144 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   As per the rules on the front page, please raise requests in English.

   
   

   Feel free to re-raise your idea in English; use a translator if necessary. Please use the search functionality to see if it has already been raised before doing so.

2. Subject: Trust is Broken: Ignoring Customers Who Ask for Honesty

   Hi Proton Team,

   I am writing this as a paying customer (Unlimited + Lumo+) who believes in the mission of Proton. But right now, that belief is being tested by a pattern of behavior that is deeply damaging to the one thing Proton claims to value most: Trust.

   The Pattern of Dismissal Every time a customer asks a simple, honest question—"Where is the server-side open source code?" or "Why doesn't the personalization feature work?"—they are met with silence, deflection, or the implication that they are the ones who misunderstood.

   Customers are treated as if it is their fault for believing:

   The marketing slogans ("All Apps Open Source").
   The mission statements ("Privacy for Everyone").
   The CEO's words and the CERN scientist origins.
   The carefully curated reviews and the promise of Swiss privacy laws.
   

   When a user asks, "Where is the code?", they aren't asking because they know it doesn't exist. They are asking because they hope it does, or they want to understand the reality. Asking a question is not an admission of ignorance; it is an act of trust.

   The Cost of Silence Proton's response to these questions is often to ignore the person asking. To act as if they don't exist. To continue selling "Open Source" without ever clarifying that it is partial.

   This is dangerous.

   One person asking is one person too many. If a company has to hide the truth from even one user, it has failed its mission.
   Trust is the product. Data is just the commodity. Without trust, no one invests, no one subscribes, and the company collapses.
   Hiding behind "Industry Knowledge" is a lie. You cannot claim to serve "everyone" while only speaking the language of "experts."
   

   The Double Standard Proton sued Apple for hiding details and manipulating users. But Proton is doing the exact same thing:

   Apple hides fees in fine print; Proton hides "partial open source" in terms of service.
   Apple sells features that don't work as advertised; Proton sells "Personalization" that is a placebo.
   Apple ignores the average user's confusion; Proton ignores the customer who asks for the code.
   

   The Demand Stop ignoring the questions. Stop treating honest inquiries as if they are attacks.

   Answer the question: "Our server-side code is proprietary. Here is why, and here is how we secure it."
   Admit the limitation: "The personalization feature is currently experimental and may not fully work yet."
   Respect the user: Treat the 90% of non-technical users with the same dignity as the 10% of experts.
   

   If Proton truly believes that "trust" is the most valuable thing on earth, then prove it. Prove it by being honest when it's inconvenient. Prove it by answering the questions you don't want to answer.

   Because right now, the silence is louder than the marketing. And silence kills trust.

   — Art3UWGCH

   Hi Proton Team,

   I am writing this as a paying customer (Unlimited + Lumo+) who believes in the mission of Proton. But right now, that belief is being tested by a pattern of behavior that is deeply damaging to the one thing Proton claims to value most: Trust.

   The Pattern of Dismissal Every time a customer asks a simple, honest question—"Where is the server-side open source code?" or "Why doesn't the personalization feature work?"—they are met with silence, deflection, or the implication that they are the ones who misunderstood.

   Customers are treated as if it is their fault for believing:

   … more
   11 votes

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   2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   As per the text on the front page, UserVoice is for feature and functionality requests.

   
   

   If you have a support or account query, please contact support: https://proton.me/support

3. Stop censoring Reddit when caring users are critical

   New general idea stop censoring criticism on Reddit (ProtonDrive & ProtonMail).

   We are devoted to Proton, Actively Pay, Actively Bug report, Participate on feature requests, Use all features and products. Hold proton in regard for focussing on privacy first being a steward owned business.

   In other words we care, but that also makes us critical, we want to use your products, but to use them they need to be functional.

   Your are censoring the only location ProtonDrive & ProtonMail in which active users can come together and show critique on the functionality of Proton. You are censoring the users who actually hold you to a high standard and expect working products.

   So stop censoring the Proton subreddit, censorship does not feel aligned with proton goals.

   Examples:
   https://www.reddit.com/r/ProtonDrive/comments/1x3gmsd/issue_formula_saving_through_enter_fails_reported/
   https://www.reddit.com/r/ProtonDrive/comments/1x3g3pb/basic_drive_issues_cant_submit_video_so_doing_it/
   https://www.reddit.com/r/ProtonDrive/comments/1wm8h2v/proton_team_how_are_you_planning_on_addressing/

   There is now a complete subreddit created outside Proton moderation due to censorship:
   https://www.reddit.com/r/ProtonPublic/

   New general idea stop censoring criticism on Reddit (ProtonDrive & ProtonMail).

   We are devoted to Proton, Actively Pay, Actively Bug report, Participate on feature requests, Use all features and products. Hold proton in regard for focussing on privacy first being a steward owned business.

   In other words we care, but that also makes us critical, we want to use your products, but to use them they need to be functional.

   Your are censoring the only location ProtonDrive & ProtonMail in which active users can come together and show critique on the functionality of Proton. You are censoring the users who… more

   1 vote

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   3 comments  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Please read the front page in full before raising ideas: https://protonmail.uservoice.com/

   
   

   Uservoice is for feature requests. You can find and vote for those through the search bar. If you're unable to find someone asking for something you'd like added to a product, please feel free to raise a feature.

4. passkey

   que se pueda utilizar passkey en replazo total de contraseña y no solo 2fa

   3 votes

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   12 comments  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   As per the rules on the front page:

   
   

   Please ensure that your request and description are in English, use a translation tool if necessary.

   
   

   Please feel free to re-raise your idea in English, but before doing so please check that it is not a duplicate.

5. Create a Task application, which is connected to the calendar

   Applikation ähnlich Google TASK, die mit dem Kalender verbunden ist, indem die Tasks eingetragen werden, wenn dort ein Zieldatum angegeben ist.

   12 votes

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   1 comment  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   As per the rules on the front page:

   
   

   Please ensure that your request and description are in English, use a translation tool if necessary.

   
   

   Please feel free to re-raise your idea in English, but before doing so please check that it is not a duplicate.

6. Version française du mot "Archives" dans la version française de Proton Mail

   La version français du dossier Archives en français est "Déplacer vers les archives", au lieu de tout simplement "Archives". Je vois pas pourquoi on ajoute le verbe Déplacer ici.

   3 votes

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   1 comment  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   As per the rules on the front page:

   
   

   Please ensure that your request and description are in English, use a translation tool if necessary.

   
   

   Please feel free to re-raise your idea in English, but before doing so please check that it is not a duplicate.

7. Aufgabenplanung

   eine einfache Aufgabenplanung, bzw. -verwaltung wäre super

   2 votes

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   2 comments  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   As per the rules on the front page:

   
   

   Please ensure that your request and description are in English, use a translation tool if necessary.

   
   

   Please feel free to re-raise your idea in English, but before doing so please check that it is not a duplicate.

8. Why I no longer recommend the Proton Ecosystem

   I've been a Proton Unlimited subscriber for about 10 years. My reasons for subscribing were:

   Privacy
   
   De-Google
   
   Save money by eliminating other services I paid for (VPN) by using the Proton Unlimited VPN.
   

   BENEFITS / DRAWBACKS

   PRIVACY- my privacy is arguably improved; however, the fact that those who I send emails to are not in the Proton ecosystem minimizes the privacy benefits.
   
   DE-GOOGLE - this is probably the most important benefit to moving to Proton; however, this benefit is minimized by the fact that Proton Drive is literally a mess! - I can't get Drive to sync unless I logon to my Admin Windows account, which I rarely do. The computer & file structure is screwed up, at least in my case because of issues of not syncing. I've worked with 'Support' multiple times to resolve these issues to no avail!
   
   PASS- I moved from Roboform which I used for several years & was very happy with. Again this move was to consolidate and save money since Proton Unlimited included Pass.
   

   Let me tell you RoboForm just worked and was head & shoulders above what Pass is. Yes, the UI wasn't as polished as some password managers, but it worked. An example of how it is better than Proton Pass - in RoboForm - I opened the FIreFox extension, clicked on an entry, let's say Amazon - it opened a browser tab to Amazon, entered the user name and password, and automatically clicked whatever button to login.

   ONE CLICK TO LOGIN TO A WEBSITE - ONE. CLICK. I asked Proton 'Support" why Proton didn't do that - I got some ******** excuse.

   1. VPN - I had used Nord VPN - it just worked. The minor issue I had was resolved by good customer service. Nord VPN was installed on my DD-WRT router. Again I moved over to Proton VPN to consolidate and save money.

   I had problems installing Proton VPN on my router. The instructions from Proton were/are confusing. I had to reset my router and install Proton VPN multiple times. It sort of works now, but I have issues with the 2.4 & 5ghz networks. Again Proton 'support' is lacking in this area - their website instructions and email support.

   1. DRIVE / PHOTOS- as I noted above Drive / Photos is nearly unusable. Sure it sort of backs up files & photos which is important but that's where the benefit ends. If it intended to replace/replicate Google Drive & Photos it has embarrassingly failed.

   2. OFFICE / AI / ZOOM REPLACEMENT - why? just WHY?????????

   When your current / base projects are lacking or problematic why, as a business, would you continue to create, pump out, SPEW more sub-standard offerings?

   CONCLUSION

   I provide computer training to mostly elderly / seniors - I have changed the recommendations I make for products & services.

   I want to be able to love Proton.

   I want to be able to recommend Proton.

   I don't and I can't!

   As many many others have said on various Reddit and other forums - PROTON SHOULD NOT HAVE ROLLED OUT ADDITIONAL SUBSTANDARD FEATURES WHEN THEIR CORE FEATURES WHERE NOT COMPLETED. Sure expanded offerings garners more new users but the support spirals down hill as they attempt to resolve issues with more applications. The end result is something of a PYRAMID SCHEME - keep promising new, more, better to get more subscribers/participants. This cannot sustain itself and will ultimately fail.

   WHAT NEXT

   So where does this leave me and those within the Proton ecosystem? I guess I'll have to look at alternatives and into DE-PROTONing. It will cost me more money, more time, de-centralized apps and functions.

   It's sad really.

   I've been a Proton Unlimited subscriber for about 10 years. My reasons for subscribing were:

   Privacy
   
   De-Google
   
   Save money by eliminating other services I paid for (VPN) by using the Proton Unlimited VPN.
   

   BENEFITS / DRAWBACKS

   PRIVACY- my privacy is arguably improved; however, the fact that those who I send emails to are not in the Proton ecosystem minimizes the privacy benefits.
   
   DE-GOOGLE - this is probably the most important benefit to moving to Proton; however, this benefit is minimized by the fact that Proton Drive is literally a mess! - I can't get Drive to sync unless I logon

   … more
   2 votes

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   0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   As per the text on the front page, UserVoice is for feature and functionality requests.

   
   

   If you have a support or account query, please contact support: https://proton.me/support

9. Ordner verschieben in Protonmail

   Warum ist es im Zeitalter der KI immer noch nicht möglich im Interface von Protonmail die Ordner in der Position zu verschieben. Dies muss man immer noch sehr umständlich über die Einstellungen machen. Die KI kann dies in 15 Sekunden programmieren.

   2 votes

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   0 comments  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   As per the rules on the front page:

   
   

   Please ensure that your request and description are in English, use a translation tool if necessary.

   
   

   Please feel free to re-raise your idea in English, but before doing so please check that it is not a duplicate.

10. Modèles d'emails réutilisables avec association automatique aux correspondants fréquents

    Problème constaté

    À l'heure actuelle, Proton Mail ne propose aucune fonctionnalité native de modèles d'e-mails (mails-types). Les utilisateurs qui communiquent régulièrement avec les mêmes correspondants (clients, prestataires, collègues, administrations) doivent recopier manuellement le même contenu à chaque message, ou recourir à des contournements peu pratiques :

    • Copier-coller depuis des brouillons enregistrés dans un dossier dédié ;
    • Utiliser un client externe (Thunderbird) via Proton Bridge, ce qui n'est pas disponible sur tous les plans ni sur toutes les plateformes ;
    • Rédiger depuis zéro à chaque fois.

    Ces contournements ne permettent pas de profiter pleinement de l'éditeur de Proton Mail, et surtout aucune solution n'existe pour associer un modèle à un correspondant spécifique.

    Solution proposée

    1. Une bibliothèque de modèles gérable depuis les paramètres (Paramètres → Tous les paramètres → Mail → Modèles) : création, édition, duplication, suppression de corps de messages types, avec variables optionnelles (ex. {prénom}, {société}, {date}).
    2. L'association de modèles à des correspondants : pour chaque modèle, possibilité de lier un ou plusieurs contacts (ou groupes de contacts) issus de Carnet d'adresses Proton.
    3. Une suggestion contextuelle dans l'éditeur : lorsque l'utilisateur rédige un message à un correspondant associé, le modèle pertinent est proposé automatiquement (suggestion non intrusive, en un clic), ou accessible via le bouton « Insérer un modèle ».
    4. La compatibilité mobile : les modèles accessibles et insérables depuis les applications iOS/Android.

    Scénarios d'usage

    • Freelance : chaque client dispose d'un compte rendu mensuel type ; lors de la rédaction à ce client, le modèle correspondant est suggéré automatiquement, avec {prénom} déjà remplacé par le prénom du contact.
    • Responsable RH : modèles d'accueil, de relance ou de fin de contrat, associés à des groupes « candidats », « nouvelles recrues », « sortants ».
    • Support/association : réponses types différenciées selon l'interlocuteur (bénévoles, partenaires, donateurs), sans risque de se tromper de formulation.

    Bénéfices attendus

    • Gain de temps significatif pour les utilisateurs professionnels, qui représentent une part croissante de la base Proton ;
    • Réduction des erreurs (mauvais destinataire d'un message type, oubli d'un élément de contenu) ;
    • Cohérence de la communication avec chaque interlocuteur, tout en conservant la personnalisation grâce aux variables ;
    • Synergie avec l'écosystème Proton : appui sur le Carnet d'adresses et les groupes de contacts existants, et complémentarité avec Proton Scribe (modèle de base + peaufinage par l'IA) ;
    • Parité concurrentielle : cette fonctionnalité existe chez Gmail (modèles + envoi programmé) et Outlook ; son absence est fréquemment citée comme frein à la migration vers Proton Mail, notamment en contexte professionnel.

    Problème constaté

    À l'heure actuelle, Proton Mail ne propose aucune fonctionnalité native de modèles d'e-mails (mails-types). Les utilisateurs qui communiquent régulièrement avec les mêmes correspondants (clients, prestataires, collègues, administrations) doivent recopier manuellement le même contenu à chaque message, ou recourir à des contournements peu pratiques :

    • Copier-coller depuis des brouillons enregistrés dans un dossier dédié ;
    • Utiliser un client externe (Thunderbird) via Proton Bridge, ce qui n'est pas disponible sur tous les plans ni sur toutes les plateformes ;
    • Rédiger depuis zéro à chaque fois.

    Ces contournements ne permettent pas de profiter pleinement de l'éditeur de Proton Mail, et surtout … more

    2 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    As per the rules on the front page:

    
    

    Please ensure that your request and description are in English, use a translation tool if necessary.

    
    

    Please feel free to re-raise your idea in English, but before doing so please check that it is not a duplicate.

11. passer et revenir d'un mois au suivant avec la molette de la souris

    J'aimerai pouvoir passer d'un mois à l'autre avec la molette de la souris sans avoir à cliquer sur les flèches.

    2 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    As per the rules on the front page:

    
    

    Please ensure that your request and description are in English, use a translation tool if necessary.

    
    

    Please feel free to re-raise your idea in English, but before doing so please check that it is not a duplicate.

12. Commit to remaining free of any and all AI tools

    Proton, so far, has been a bastion of "the Internet we actually wanted". This is why it was so disheartening to see that the company is now seriously considering integrating GenAI into its suite of tools.

    As the tide of big tech moves toward forcing AI tools into the face of every user, the existence of a platform that is explicitly not doing this is a breath of fresh air. There is no reason to "innovate for the sake of innovation". Let your competitors waste their time and energy being late to the party with the 80th, 90th, and 100th AI tools to come to market.

    Beyond the user experience, there is a plethora of moral reasons to avoid this AI plague:

    • The mass exploitation of human labour used to tag inputs for these models
    • The environmental effects of generating power used to train them
    • The obscene amount of fresh drinking water diverted toward cooling
    • The degradation of information quality, as the human knowledge encoded in language is substituted with statistical approximations

    Please, reconsider this. It's been refreshing to use a platform that wasn't mindlessly chasing big tech trends, and to lose that now would give me an extremely disappointing reason to go searching once again for alternatives.

    Proton, so far, has been a bastion of "the Internet we actually wanted". This is why it was so disheartening to see that the company is now seriously considering integrating GenAI into its suite of tools.

    As the tide of big tech moves toward forcing AI tools into the face of every user, the existence of a platform that is explicitly not doing this is a breath of fresh air. There is no reason to "innovate for the sake of innovation". Let your competitors waste their time and energy being late to the party with the 80th, 90th, and 100th… more

    416 votes

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    43 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Thanks, Uservoice is for feature requests, please use it to raise specific pieces of functionality.

13. Multiple WG clients

    Hello ProtonVPN Support,

    I am running ProtonVPN on an ASUS RT-AX86U router using Asuswrt-Merlin firmware. I would like to run multiple ProtonVPN WireGuard client profiles simultaneously and route different LAN clients through different ProtonVPN exits using Merlin’s VPN Director policy-routing feature.

    The problem is that all of the ProtonVPN WireGuard configuration files generated for my account appear to use the same tunnel-side addresses:

    Interface Address:
    10.2.0.2/32

    DNS:
    10.2.0.1

    When I enable multiple ProtonVPN WireGuard clients at the same time on the router, all clients show successful handshakes, but traffic does not route correctly. The router’s route tables end up associating the shared tunnel-side address 10.2.0.1 with only one WireGuard interface, so DNS and/or internal tunnel routing for the other WireGuard clients appears to collide.

    For example, with multiple WireGuard clients enabled, several routing tables point 10.2.0.1 to wgc1, even when a LAN client is supposed to route through wgc5. When I disable all ProtonVPN WireGuard clients except one, the remaining client works correctly. In that state, 10.2.0.1 is routed through the active WireGuard interface and traffic passes normally.

    This strongly suggests that the issue is not the WireGuard tunnel itself, but the fact that multiple ProtonVPN WireGuard profiles use the same internal tunnel address and DNS address when active on the same router.

    Could ProtonVPN provide WireGuard configuration files suitable for simultaneous use on a single Linux/Asuswrt-Merlin router, with unique tunnel-side addresses per profile/device? For example, something like:

    Profile 1:
    Address = 10.2.0.2/32
    DNS = 10.2.0.1

    Profile 2:
    Address = 10.2.1.2/32
    DNS = 10.2.1.1

    Profile 3:
    Address = 10.2.2.2/32
    DNS = 10.2.2.1

    Or another supported configuration approach that avoids route collisions when multiple ProtonVPN WireGuard clients are active at the same time.

    My goal is to use multiple ProtonVPN WireGuard exits simultaneously on one router, assigning different LAN clients or subnets to different ProtonVPN WireGuard clients via VPN Director. OpenVPN clients work in this role because their tunnel interfaces receive distinct addressing, but the WireGuard profiles collide because they reuse 10.2.0.2/32 and 10.2.0.1.

    Please let me know whether ProtonVPN supports unique WireGuard tunnel addresses per profile/device, or whether simultaneous multiple WireGuard clients on a single router are unsupported with ProtonVPN-generated configs.

    Thank you.

    Hello ProtonVPN Support,

    I am running ProtonVPN on an ASUS RT-AX86U router using Asuswrt-Merlin firmware. I would like to run multiple ProtonVPN WireGuard client profiles simultaneously and route different LAN clients through different ProtonVPN exits using Merlin’s VPN Director policy-routing feature.

    The problem is that all of the ProtonVPN WireGuard configuration files generated for my account appear to use the same tunnel-side addresses:

    Interface Address:
    10.2.0.2/32

    DNS:
    10.2.0.1

    When I enable multiple ProtonVPN WireGuard clients at the same time on the router, all clients show successful handshakes, but traffic does not route correctly. The router’s route tables end up associating… more

    1 vote

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    2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    You can contact support here: https://proton.me/support

14. Make Lumo a Maximally Truthful AI

    Grok, will always be my first choice unless I can get the truth AND privacy.

    1 vote

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    3 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    This is not a feature.

15. Integration or support for media streaming apps

    Looking for better privacy-focused features when using streaming apps like Kisskh Pro https://kisskhpro.com/ . It would be great to see seamless security integration for mobile viewing.

    1 vote

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    Declined  ·  0 comments  ·  New features  ·  Delete…  ·  Admin →

16. Focus on functionality and feature parity on existing products

    Proton should really focus on building with feature parity in mind. Most of their products work differently depending on the OS and that's not a good experience. Plenty of people use different OS (for example both Windows and Mac computers, the wife with Android, the husband with iPhone and the tech kid on Linux.

    STOP overmoderating, STOP spreading thin your resources and FOCUS.

    15 votes

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    2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Thanks for posting an idea on Uservoice, as per the asks on the front page:

    
    

    Please make requests specific and actionable, generic "improve" or "make x better" posts will be removed.

    
    

    Different teams at Proton work on different products. There are still people working on improving Mail, Drive, Docs etc.

17. Request for better UserVoice standards for posters and moderators

    NOTE: I want to make it clear that I will give credit where credit is due, for example seeing examples of truly excellent engagement, such as the detailed explanation for the 'Metadata encryption' idea, which was transparent and thoughtful. I also had a fantastic experience with Proton Docs (Drive) customer service, who the agent (who I will not name for PRIVACY) did a great job of assisting me. This shows Proton can communicate effectively.

    ⚠️ Minimal version
    To see the formatted version with images and the full version, please click here to open Proton Drive: https://drive.proton.me/urls/HN281D2FHC#m63bX7jNq3cO

    TL;DR: Proton's UserVoice platform faces significant management challenges. My detailed post critiquing it was [DECLINED ❌] with the ironic "Please use UserVoice for feature requests" response, mirroring a pattern of high-voted ideas being [DECLINED ❌] with generic replies, often after years of waiting. This limited engagement with feedback, coupled with unmoderated spam and neglected [🟠 PLANNED] features, is impacting user trust and appears inconsistent with Proton's stated commitment to its community.

    ⚠️ IMPORTANT UPDATE: July 17, 2025
    The issues outlined below have not only persisted but have escalated dramatically, revealing a pattern of moderation that limits engagement with user feedback and appears inconsistent with UserVoice's stated purpose.

    This very post, intended to highlight UserVoice neglect, was [❌ DECLINED] by a Proton Admin with the response: "Please use Uservoice to raise feature requests." This ironic and dismissive reply perfectly encapsulates the core problem: a challenge in engaging with feedback about the platform itself.

    A relentless wave of [❌ DECLINED] ideas today:
    Multiple highly-voted ideas have been declined with generic, unhelpful, or circular responses. Examples include:

    ❌ [DECLINED] "Need More Products For Ecosystem” (53 votes)
    (https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48735578-need-more-products-for-ecosystem)
    Response: "Uservoice is for feature requests, please use it to raise specific functionality changes or additions."

    ❌ [DECLINED] "Focus on existing products" (146 votes)
    (https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48603929-focus-on-existing-products)
    Response: "Uservoice is for feature requests, please use it to raise specific functionality changes or additions." (again)

    ❌ [DECLINED] "Proton, buy Threema" (264 votes)
    (https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48246425-proton-buy-threema)
    Response: "Uservoice is for feature requests, please use it to raise specific functionality changes or additions." (again)
    Note: No, I don't expect aquisations every single day. However, at least some acknowledgement as to why would be helpful.

    ❌ [DECLINED] "Proton Mail on iOS Apple Mail app" (80 votes)
    (https://protonmail.uservoice.com/forums/284483-proton-mail/suggestions/32785735-proton-mail-on-ios-apple-mail-app)
    DECLINED after 7 years of waiting, with no reason why.

    ❌ [DECLINED] "USERVOICE NEGLETION" (3 votes)
    (MY OWN POST, that speaks up) (https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/50199909-uservoice-negletion)
    DECLINED after 3 hours.

    Decline vs Accept:
    While comprehensive, constructive feedback (like this post) is declined, a highly critical post titled "Stop being a greedy subscription-pushing enterprise" (99 votes - https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/49048040-stop-being-a-greedy-subscription-pushing-enterpris) remains [OPEN 🟢] on the front page. I do not know this comes about. This suggests a varied approach to moderation that appears to limit engagement with direct critiques of platform management while allowing other feedback.

    Continued Neglect of [🟠PLANNED] items:
    The "iPad iOS Version" idea (138 votes - https://protonmail.uservoice.com/forums/284483-proton-mail/suggestions/11555208-ipad-ios-version-rather-than-stretched-iphone-vers), marked [🟠PLANNED] in 2016, remains unfulfilled and un-updated after 9 years.
    (By the way, an iPad version is still strangely non-existent, the new Proton Mail iOS app might fix this, but so far there's been no updates.)

    Technical Issues:
    The platform itself displays technical errors (e.g., CORS policy blocking images from S3), adding to the sense of disrepair. (Hint, for devtools, press F12 or ⌥+⌘+I)

    This pattern of behavior suggests a need for improved management of community voice, to ensure UserVoice functions as a tool for engagement rather than perceived silencing.
    I urge for change.

    IMAGES
    Images are available on Proton Drive: https://drive.proton.me/urls/HN281D2FHC#m63bX7jNq3cO

    NOTE: I want to make it clear that I will give credit where credit is due, for example seeing examples of truly excellent engagement, such as the detailed explanation for the 'Metadata encryption' idea, which was transparent and thoughtful. I also had a fantastic experience with Proton Docs (Drive) customer service, who the agent (who I will not name for PRIVACY) did a great job of assisting me. This shows Proton can communicate effectively.

    ⚠️ Minimal version
    To see the formatted version with images and the full version, please click here to open Proton Drive: https://drive.proton.me/urls/HN281D2FHC#m63bX7jNq3cO

    TL;DR: Proton's UserVoice platform… more

    8 votes

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    12 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Uservoice is for raising feature requests; please focus on improvements or new functionality for Proton products.

18. I would like to advise Proton to think long and hard about the setup of this forum

    As a European Proton customer I would like to advice Proton to think long and hard about the setup of this forum.

    I just had sign away the storing of my name, ip adress and other things just to provide feedback to Proton.

    And I had to gain access to the forum through Facebook or Google.

    Really, in this day and age?!?

    1 vote

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    5 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Thanks a lot for raising an idea on Uservoice. This is a platform for feature requests and functionality changes to Proton's products.

    
    

    As this is out of the scope of this, it has been declined.

19. Proton Sheets - Undo via keyboard shortcut inconsistent

    On Mac within safari, using cmd+Z to undo within Proton Sheets sometimes undoes the last action in sheets as it should, or it randomly switches to undoing within safari (reopening a closed tab).

    unclear to me when it choses to do which, but it's very disorienting.

    6 votes

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    1 comment  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Please file a bug report: https://proton.me/support/report-bug

20. Proton sheets - backspace or change of a cell should not lose formatting + formula weirdness

    I have a column of dates. If I change one, the formatting of the cell reverts to black text even though I changed it to white.

    I also have a row of cells that are dark with white text. if I hit backspace on the cell (ie getting rid of the text) the cell loses its background colour.

    I've tried recreating one of my google sheets in proton sheets, but I haven't managed to get very far. Having to continually reformat things is tedious. I knew that functionality would be basic initially, but this is a simple duration counter (for tracking birthdays/ages).

    also...
    The formula don't work the same?

    have a few cells set up as follows:
    =DATEDIF(A4,T2,"Y")
    =DATEDIF(A4,T2,"YM")
    =DATEDIF(A4,T2,"MD")

    (where A4 is the "start" date and T2 is today's date.)
    this spits out the years/months/days between those two dates.

    But when I refer to those like so:
    =D4&" is "&Q4&" years, "&R4&" months, "&S4&" days old."
    (D4 being the name of the person)

    it SHOULD say
    Name is x years, x months, and x days old

    what it does instead is:
    Name is 35 years, 11 months, 17.10994212962963 days old.

    Yet the day cell had no decimal points, it was simply 17. Google sheets treats this as an integer, too.

    EDIT:

    I noticed this is because I used
    =NOW()
    like I did in google, but here I should have used
    =TODAY()

    changing that fixed the creation of a crazy long fraction. I sort of understand the logic to this, but I feel like being able to port across from google sheets logic would be beneficial.

    EDIT 2: also, if someone specifically set up a cell with, say, two decimal points visually showing despite actually being a much longer number, and then wanted to refer to that cell as part of a string like I have--- that would simply override that preference.

    I have a column of dates. If I change one, the formatting of the cell reverts to black text even though I changed it to white.

    I also have a row of cells that are dark with white text. if I hit backspace on the cell (ie getting rid of the text) the cell loses its background colour.

    I've tried recreating one of my google sheets in proton sheets, but I haven't managed to get very far. Having to continually reformat things is tedious. I knew that functionality would be basic initially, but this is a simple duration counter (for… more

    7 votes

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    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Please file a bug report: https://proton.me/support/report-bug