47 results found

1. Commit to remaining free of any and all AI tools

   Proton, so far, has been a bastion of "the Internet we actually wanted". This is why it was so disheartening to see that the company is now seriously considering integrating GenAI into its suite of tools.

   As the tide of big tech moves toward forcing AI tools into the face of every user, the existence of a platform that is explicitly not doing this is a breath of fresh air. There is no reason to "innovate for the sake of innovation". Let your competitors waste their time and energy being late to the party with the 80th, 90th, and 100th AI tools to come to market.

   Beyond the user experience, there is a plethora of moral reasons to avoid this AI plague:

   • The mass exploitation of human labour used to tag inputs for these models
   • The environmental effects of generating power used to train them
   • The obscene amount of fresh drinking water diverted toward cooling
   • The degradation of information quality, as the human knowledge encoded in language is substituted with statistical approximations

   Please, reconsider this. It's been refreshing to use a platform that wasn't mindlessly chasing big tech trends, and to lose that now would give me an extremely disappointing reason to go searching once again for alternatives.

   Proton, so far, has been a bastion of "the Internet we actually wanted". This is why it was so disheartening to see that the company is now seriously considering integrating GenAI into its suite of tools.

   As the tide of big tech moves toward forcing AI tools into the face of every user, the existence of a platform that is explicitly not doing this is a breath of fresh air. There is no reason to "innovate for the sake of innovation". Let your competitors waste their time and energy being late to the party with the 80th, 90th, and 100th… more

   418 votes

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   44 comments  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Thanks, Uservoice is for feature requests, please use it to raise specific pieces of functionality.

2. Proton, buy Threema

   There has been a request here for years asking for a messaging app. Get the Swiss messenger Threema.

   262 votes

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   18 comments  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Thanks, Uservoice is for feature requests, please use it to raise specific functionality changes or additions.

3. Focus on existing products

   I think Proton is already spreading itself too thin with all these different products, yet there are lots of things to improve on the existing ones.

   144 votes

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   15 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Thanks, Uservoice is for feature requests, please use it to raise specific functionality changes or additions.

4. Need More Products For Ecosystem

   Here are Some Services for Proton , i recommend should add
   + Proton Chat : Everyone can chat and talk together with End2End Encryption , add call and call video features . Also , make it own App for Laptop and PC
   + Proton Office : Place store Documents , Sheet , Slide for Business and Work . Can Edit and View Docs With Everyone ( Add Password Feature to make it more secure ) and include who don't have a proton account can view
   + Proton Photo : Instead View Some Videos And Images just from Proton Drive ( Like Google Drive And Google Photo ) for who just want store photos , maybe this product i think can be good maybe ;) , Proton can add or not is Proton's choice
   + Proton Form : Place for Everyone can put thier Information without be watching
   + Proton Family Manager : Parent can easily Watch thier kids doing ( because some family want thier family more privacy but still in control )
   + Proton Search : Everyone can search Webs without Ads or Tracking
   + Proton Anti Virus : Stop and Protect Computer Or Device from Virus or Hacker
   + Proton Pay : Everyone can pay , include who use Paypal or other . Also , Add Debit Card Features

   Here are Some Services for Proton , i recommend should add
   + Proton Chat : Everyone can chat and talk together with End2End Encryption , add call and call video features . Also , make it own App for Laptop and PC
   + Proton Office : Place store Documents , Sheet , Slide for Business and Work . Can Edit and View Docs With Everyone ( Add Password Feature to make it more secure ) and include who don't have a proton account can view
   + Proton Photo : Instead View Some Videos And Images just from Proton Drive (… more

   52 votes

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   6 comments  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Thanks, Uservoice is for feature requests, please use it to raise specific functionality changes or additions.

5. Acquire or Collaborate with Ente for Proton Photos

   To speed up the integration of Photo sync functionality, collaborate or acquire Ente.io

   20 votes

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   2 comments  ·  New features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   I appreciate your suggestion. Uservoice is for raising feature requests; please focus on improvements or new functionality for Proton products. You can also raise ideas for whole new products in General Ideas.

6. Focus on functionality and feature parity on existing products

   Proton should really focus on building with feature parity in mind. Most of their products work differently depending on the OS and that's not a good experience. Plenty of people use different OS (for example both Windows and Mac computers, the wife with Android, the husband with iPhone and the tech kid on Linux.

   STOP overmoderating, STOP spreading thin your resources and FOCUS.

   15 votes

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   2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Thanks for posting an idea on Uservoice, as per the asks on the front page:

   
   

   Please make requests specific and actionable, generic "improve" or "make x better" posts will be removed.

   
   

   Different teams at Proton work on different products. There are still people working on improving Mail, Drive, Docs etc.

7. Perspective on Proton's Product Development

   I observe that a predominant number of individuals are expressing similar desires, primarily focused on new additions to the Proton product line. These range from requests for a Proton-managed and optimized SearXNG instance, functioning as a search engine, to surprising appeals for a new operating system.

   While some of these ideas possess merit, they seem somewhat disconnected from the actual needs of both individuals and businesses. As a Visionary account holder, I utilize Proton to address the requirements of both my family and my company. In both contexts, there are more critical features missing in Proton's offerings than the introduction of an entirely new operating system. Our objective shouldn't be to reinvent the wheel. However, most individuals, despite having the necessary skills, lack the time to manage:

   Their own mail server (e.g., Roundcube);
   A combined contact, cloud drive, and co-editing platform (such as NextCloud);
   An e-meeting platform (like Jitsi);
   A personal password manager (KeePass);
   A private messaging protocol (Matrix).
   

   Users like us prefer to focus our energies on our areas of expertise without compromising privacy.

   Proton is the company closest to realizing this vision, yet there remains a significant gap. This proximity is not necessarily due to being the best in its field (which might be the case, but that is not my primary concern) but because the team has earned our trust.

   I am generally reluctant to write or request features, as there are professionals employed by our contributions who are tasked with exactly this. Moreover, as this forum indicates, customers often do not precisely know what they need.

   From my dual perspective as a family man and a business owner, I have recently transitioned our company's suite from Google to NextCloud, while managing family email and calendars with Proton. However, these systems do not integrate seamlessly. I would prefer to consolidate everything under Proton, but this is currently infeasible due to the absence of:

   Integrated meeting and calendar solutions (akin to Jitsi and NextCloud Calendar);
   Contact backup capabilities;
   Co-editing features (attempts to collaborate on files saved in Proton Drive via LibreOffice have proven challenging).
   

   These are my primary requirements.

   Given that my company fully embraces and supports Open Source software, I would also appreciate greater attention to Linux distributions.

   I recognize that Linux holds a minimal market share and do not expect Proton's developers to focus exclusively on porting applications to Debian, Android, or HarmonyNext (the latter of which my company is keenly exploring).

   In conclusion, I encourage the Proton Team to continue their excellent work. There is always room for improvement, as is the case with any endeavor.

   I observe that a predominant number of individuals are expressing similar desires, primarily focused on new additions to the Proton product line. These range from requests for a Proton-managed and optimized SearXNG instance, functioning as a search engine, to surprising appeals for a new operating system.

   While some of these ideas possess merit, they seem somewhat disconnected from the actual needs of both individuals and businesses. As a Visionary account holder, I utilize Proton to address the requirements of both my family and my company. In both contexts, there are more critical features missing in Proton's offerings than the introduction… more

   11 votes

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   Declined  ·  2 comments  ·  New features  ·  Delete…  ·  Admin →

8. Request for better UserVoice standards for posters and moderators

   NOTE: I want to make it clear that I will give credit where credit is due, for example seeing examples of truly excellent engagement, such as the detailed explanation for the 'Metadata encryption' idea, which was transparent and thoughtful. I also had a fantastic experience with Proton Docs (Drive) customer service, who the agent (who I will not name for PRIVACY) did a great job of assisting me. This shows Proton can communicate effectively.

   ⚠️ Minimal version
   To see the formatted version with images and the full version, please click here to open Proton Drive: https://drive.proton.me/urls/HN281D2FHC#m63bX7jNq3cO

   TL;DR: Proton's UserVoice platform faces significant management challenges. My detailed post critiquing it was [DECLINED ❌] with the ironic "Please use UserVoice for feature requests" response, mirroring a pattern of high-voted ideas being [DECLINED ❌] with generic replies, often after years of waiting. This limited engagement with feedback, coupled with unmoderated spam and neglected [🟠 PLANNED] features, is impacting user trust and appears inconsistent with Proton's stated commitment to its community.

   ⚠️ IMPORTANT UPDATE: July 17, 2025
   The issues outlined below have not only persisted but have escalated dramatically, revealing a pattern of moderation that limits engagement with user feedback and appears inconsistent with UserVoice's stated purpose.

   This very post, intended to highlight UserVoice neglect, was [❌ DECLINED] by a Proton Admin with the response: "Please use Uservoice to raise feature requests." This ironic and dismissive reply perfectly encapsulates the core problem: a challenge in engaging with feedback about the platform itself.

   A relentless wave of [❌ DECLINED] ideas today:
   Multiple highly-voted ideas have been declined with generic, unhelpful, or circular responses. Examples include:

   ❌ [DECLINED] "Need More Products For Ecosystem” (53 votes)
   (https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48735578-need-more-products-for-ecosystem)
   Response: "Uservoice is for feature requests, please use it to raise specific functionality changes or additions."

   ❌ [DECLINED] "Focus on existing products" (146 votes)
   (https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48603929-focus-on-existing-products)
   Response: "Uservoice is for feature requests, please use it to raise specific functionality changes or additions." (again)

   ❌ [DECLINED] "Proton, buy Threema" (264 votes)
   (https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/48246425-proton-buy-threema)
   Response: "Uservoice is for feature requests, please use it to raise specific functionality changes or additions." (again)
   Note: No, I don't expect aquisations every single day. However, at least some acknowledgement as to why would be helpful.

   ❌ [DECLINED] "Proton Mail on iOS Apple Mail app" (80 votes)
   (https://protonmail.uservoice.com/forums/284483-proton-mail/suggestions/32785735-proton-mail-on-ios-apple-mail-app)
   DECLINED after 7 years of waiting, with no reason why.

   ❌ [DECLINED] "USERVOICE NEGLETION" (3 votes)
   (MY OWN POST, that speaks up) (https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/50199909-uservoice-negletion)
   DECLINED after 3 hours.

   Decline vs Accept:
   While comprehensive, constructive feedback (like this post) is declined, a highly critical post titled "Stop being a greedy subscription-pushing enterprise" (99 votes - https://protonmail.uservoice.com/forums/935538-accounts-payments/suggestions/49048040-stop-being-a-greedy-subscription-pushing-enterpris) remains [OPEN 🟢] on the front page. I do not know this comes about. This suggests a varied approach to moderation that appears to limit engagement with direct critiques of platform management while allowing other feedback.

   Continued Neglect of [🟠PLANNED] items:
   The "iPad iOS Version" idea (138 votes - https://protonmail.uservoice.com/forums/284483-proton-mail/suggestions/11555208-ipad-ios-version-rather-than-stretched-iphone-vers), marked [🟠PLANNED] in 2016, remains unfulfilled and un-updated after 9 years.
   (By the way, an iPad version is still strangely non-existent, the new Proton Mail iOS app might fix this, but so far there's been no updates.)

   Technical Issues:
   The platform itself displays technical errors (e.g., CORS policy blocking images from S3), adding to the sense of disrepair. (Hint, for devtools, press F12 or ⌥+⌘+I)

   This pattern of behavior suggests a need for improved management of community voice, to ensure UserVoice functions as a tool for engagement rather than perceived silencing.
   I urge for change.

   IMAGES
   Images are available on Proton Drive: https://drive.proton.me/urls/HN281D2FHC#m63bX7jNq3cO

   NOTE: I want to make it clear that I will give credit where credit is due, for example seeing examples of truly excellent engagement, such as the detailed explanation for the 'Metadata encryption' idea, which was transparent and thoughtful. I also had a fantastic experience with Proton Docs (Drive) customer service, who the agent (who I will not name for PRIVACY) did a great job of assisting me. This shows Proton can communicate effectively.

   ⚠️ Minimal version
   To see the formatted version with images and the full version, please click here to open Proton Drive: https://drive.proton.me/urls/HN281D2FHC#m63bX7jNq3cO

   TL;DR: Proton's UserVoice platform… more

   8 votes

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   12 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Uservoice is for raising feature requests; please focus on improvements or new functionality for Proton products.

9. It's time for change. Is Proton listening?

   Quick look.

   As a long-time Proton user, I'm concerned by systemic "UserNeglect" and transparency issues. UserVoice ideas, like staying AI-free (425 votes), were [DECLINED ❌] just before Proton launched its Lumo AI tool. A Proton Admin on Reddit even contradicted Lumo's logging claims, and the official website still hasn't been corrected, showing a severe lack of follow-through. More issues like spam on the forums, unclosed completed ideas, and responses that never come make this an unignorable issue.

   My detailed UserVoice post on these issues gets minimal attention, and my Reddit post is stuck awaiting mod approval – ironically highlighting the very gatekeeping I'm exposing. I'm a loyal user, not a hater, and this needs discussion.

   See my full report & join the discussion:

   My Main UserVoice Post: https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/50209908-uservoice-negletion-the-silenced-voice-of-the-pro

   My Reddit Post (awaiting approval): https://www.reddit.com/r/ProtonMail/comments/1m756fx/comment/n4our1i/?context=3

   Let's push for better transparency and accountability. It's time for change.

   Quick look.

   As a long-time Proton user, I'm concerned by systemic "UserNeglect" and transparency issues. UserVoice ideas, like staying AI-free (425 votes), were [DECLINED ❌] just before Proton launched its Lumo AI tool. A Proton Admin on Reddit even contradicted Lumo's logging claims, and the official website still hasn't been corrected, showing a severe lack of follow-through. More issues like spam on the forums, unclosed completed ideas, and responses that never come make this an unignorable issue.

   My detailed UserVoice post on these issues gets minimal attention, and my Reddit post is stuck awaiting mod approval – ironically highlighting the… more

   5 votes

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   1 comment  ·  Changes to existing features  ·  Delete…  ·  Admin →
   Declined  ·  AdminProton (Admin, Proton) responded

   Uservoice is for features and functionality of products. Please use it for this.

10. Improve Uservoice, please...

    This is asking for a dark mode, better UI that of proton mail in quality, a warning that twitter(x) is a VERY bad website for privacy, and fixing the system for icons, the site that proton uses for icons is according to my source of "Blacklight" by Themarckup contains multiple trackers including evading trackers, it also lets google track you. So I propose that we flock over to a different way of getting icons or at least a disclaimer to use Tor before acquiring an icon.

    3 votes

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    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Please raise individual requests on Uservoice.

    
    

    It is not useful for voting to have a mass of things bundled together.

    
    

    When it comes to things like "better UI" please be specific, what could be better? What would it look like?

11. Support users with knowledge for effectively fighting anti privacy and security regulations to protect these features for Proton users and o

    I believe that we need more knowledge and information on how to effectively fight against anti-privacy and security regulation as citizens. EDRi does a good job, but their reach seems limited. As Proton is build on the concept of protecting individual rights to privacy and security, and as recent and current regulation-reforms are actively are undermining these pillars of the Proton platform, which of course are also pillars of a healthy democratic society, I believe that all this is a core fight for Proton and its users.

    I whish for better information on how individual actions can moat effectively influence the democratic machinery. A lot of people are only involved in democratic process when it is time to vote. I have slowly learned that we have much more power than that when we just realize it and coordinate our efforts.

    I believe that we need better education tools to help people realize how this kind of individual democratic power actually works, and how to use it. We also need better tools to assist in coordinating our energy for the most important fights. Actually, a platform like this one, where users can choose a topic and submit proposals for what would be important, and then vote on the most important submissions, would be great.
    The impact of this effort could then be amplified by combing it with collaborative and community inclusive projects, moderated and lead by experts in the field, to gather information, and create more easily consumed knowledge with regards to these most influential proposals, informing on what a proposal with regards to background, stakeholders, impact on society on on different levels, while focusing on democratic health and individual rights. The idea of having readily available and easily consumable high quality materials available for the mechanics behind the process of decitionmaking feels like a high value proposal to me. Especially if it is based on open-information and open moderation with an open review kind of approach, where individual review or ratings are made by researchers and other equally competent people.

    Making a EU wide union with EDRi and others, who has the same agenda, would be great.

    My proposal is basically to support or create a better infrastructure for community involvement in politics, mixed with a community driven but expert moderated platform for education and for aggregating the best value per effort strategies for action.

    I would start on the topic of privacy and security as is relevant for Proton platform with acute attempts in EU to undermine the platforms foundation, which would have consequences for its global userbase.

    The big example right now, is the EU proposal ”retention of data by service providers for criminal proceedings”, for which, I believe, the deadline is on the 12th of September 2025.

    Exsisting ideas to support with regards to this example:

    EDRi's guide to answering the EU questionaire.
    https://edri.org/our-work/public-consultation-on-retention-of-data-by-service-providers-for-criminal-proceedings-answering-guide-for-civil-society-organisations-and-individuals/

    Tools for identifying relevant politicians with the power to influence the current proposal, such as the following:
    fightchatcontrol.eu

    I believe that we need more knowledge and information on how to effectively fight against anti-privacy and security regulation as citizens. EDRi does a good job, but their reach seems limited. As Proton is build on the concept of protecting individual rights to privacy and security, and as recent and current regulation-reforms are actively are undermining these pillars of the Proton platform, which of course are also pillars of a healthy democratic society, I believe that all this is a core fight for Proton and its users.

    I whish for better information on how individual actions can moat effectively influence… more

    3 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Your passion for this is recognised and appreciated, but please use UserVoice for functionality and/or feature requests relating to Proton products.

12. Proton Authenticator - Provide it's own section on this site, like the other proton apps

    The other proton apps have there own section for ideas and such. Why not implement the same for Proton Authenticator?

    3 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Authenticator is under Authenticator & Pass. Please raise anything for Authenticator there.

13. Proton Authenticator - Provide it's own section on this site, like the other proton apps

    The other proton apps have there own section for ideas and such. Why not implement the same for Proton Authenticator?

    3 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Authenticator is under Authenticator & Pass. Please raise anything for Authenticator there.

14. Proton UserVoice 404 upon idea submission

    Proton UserVoice initially rendered a 404 error page, instead of my idea, upon selecting the Post idea button.

    Using ProtonVPN, in case that matters.

    3 votes

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    2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Thanks, we will investigate this when talking to UserVoice, but the best place to direct your query would be to them, as we do not own UserVoice.

15. Fowarding Mails from Gmail contradicts the reason why I switched to Proton.

    I want to do everything I can to get more free storage space. However, the forwarding from Gmail to Proton means that the systems from Google know my new email addresses. I prefer to manually switch my accounts to the new email addresses.

    2 votes

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    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Your Proton Mail address won't ever be revealed to Gmail to protect your privacy.

    
    

    https://proton.me/easyswitch

    
    

    Thanks

16. Proton Meet: Feedback

    Proton Meet has been great so far and I have really enjoyed it!

    Suggestions I have had from people who have used it with me:

    1. Be able to see other people's video/faces while screen sharing

    2. Adding a waiting room and/or password to meeting

    3. Adding emotes to chat responses

    4. Improved background effects

    5. Ability to record a meeting (with consent of participants) and store in proton drive

    2 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    This has been removed as it goes against this rule:

    • Stick to 1 idea per post for voting and discussion

    If you have specific suggestions for improving Meet, please submit them as individual feature requests or improvements.

17. I'm using a tracking protection app on my mobile. This one finds some tracking from Adobe in the protonmail app everyday.

    Can you verify Adobe tracking is effective or not ? It would be a bad news

    2 votes

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    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Thanks for your post.

    UserVoice is a space where you can share, comment, and upvote ideas for new services, features, and check status updates. It is not a support forum.

    Please contact support if you have issues with products: https://proton.me/support/

18. I am unable to access your Help center Form to report a hacking issue. The form disappears right after it appears.

    I actually need Help Center assistance with a hacking issue, but each time I access your Help Center form it immediately disappears. Also, when I phoned your Geneva phone number. the woman I spoke with only speaks French and could not locate someone who speaks English. Please have someone phone me @ 973-790-1731, or send me an email @ barhalo8@protonmail.com.

    2 votes

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    0 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Sorry to hear this; you can email us directly at support@protonmail.zendesk.com

19. Proposal to build supporting infrastructure and unions for citizen involvement in privacy and security related politics

    I believe that we need more knowledge and information on how to effectively fight against anti-privacy and security regulation as citizens. EDRi does a good job, but their reach seems limited. As Proton is build on the concept of protecting individual rights to privacy and security, and as recent and current regulation-reforms are actively are undermining these pillars of the Proton platform, which of course are also pillars of a healthy democratic society, I believe that all this is a core fight for Proton and its users.

    I whish for better information on how individual actions can more effectively influence the democratic machinery. A lot of people are only involved in democratic process when it is time to vote. I have slowly learned that we have much more individual power than that.

    I believe that we need better educational tools to help people realize how this kind of individual democratic power actually works, and how to use it. We also need better tools to assist in coordinating our energy for the most important fights. Actually, a platform like this one, where users can choose a topic and submit proposals for what would be important, and then vote on the most important submissions, would be great.
    The impact of this effort could then be amplified by combing it with collaborative and community inclusive projects, moderated and lead by experts in the field, to gather information, and create more easily consumed knowledge with regards to these most influential proposals, informing on what a proposal with regards to background, stakeholders, impact on society on on different levels, while focusing on democratic health and individual rights. The idea of having readily available and easily consumable high quality materials available for the mechanics behind the process of decitionmaking feels like a high value proposal to me. Especially if it is based on open-information and open moderation with an open review kind of approach, where individual review or ratings are made by researchers and other equally competent people.

    Making a EU wide union with EDRi and others, who has the same agenda, would be great.

    My proposal is basically to support or create a better infrastructure for community involvement in politics, mixed with a community driven but expert moderated platform for education and for aggregating the best value per effort strategies for action.

    I would start on the topic of privacy and security as is relevant for Proton platform with acute attempts in EU to undermine the platforms foundation, which would have consequences for its global userbase.

    The big example right now, is the EU proposal ”retention of data by service providers for criminal proceedings”, for which, I believe, the deadline is on the 12th of September 2025.

    Exsisting ideas to support with regards to this example:

    EDRi's guide to answering the EU questionaire.
    https://edri.org/our-work/public-consultation-on-retention-of-data-by-service-providers-for-criminal-proceedings-answering-guide-for-civil-society-organisations-and-individuals/

    Tools for identifying relevant politicians with the power to influence the current proposal, such as the following:
    fightchatcontrol.eu

    I believe that we need more knowledge and information on how to effectively fight against anti-privacy and security regulation as citizens. EDRi does a good job, but their reach seems limited. As Proton is build on the concept of protecting individual rights to privacy and security, and as recent and current regulation-reforms are actively are undermining these pillars of the Proton platform, which of course are also pillars of a healthy democratic society, I believe that all this is a core fight for Proton and its users.

    I whish for better information on how individual actions can more effectively influence… more

    2 votes

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    0 comments  ·  New features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    While your request is likely something that would be of great use in the fight for privacy, it is out of scope for this forum.

20. A final note on user neglect - Goodbye (also unlimited disposable aliases)

    A final note on user neglect - Goodbye (also unlimited disposable aliases)
    (and also how to lose privacy conscious customers)

    This is the end of UserVoice for me, and I have no intention to continue posting without change.

    I’m a Visionary who’s used Proton for ages. But I can’t anymore.

    As many of you know, I have been attempting to highlight systemic issues with community engagement and transparency on this platform and others. My recent comprehensive post on "User Neglect" was officially

    DECLINED❌

    with a dismissive statement from a Proton Admin:

    "Uservoice is for raising feature requests; please focus on improvements or new functionality for Proton products."

    This response is a clear confirmation of my thesis. This platform is not a place for genuine critical feedback or accountability. It is a one-way suggestion box, curated by Proton for its own internal purposes.

    Through my research, I have discovered a pattern of behavior that shows this has been the case since the platform's inception. Proton Admins have been posting their own ideas on this platform for years, often leaving them to sit for years before being marked
    STARTED or COMPLETED✅. This suggests that UserVoice has been, and continues to be, more of an internal road-mapping tool than a true channel for two-way communication.

    This conclusion is further supported by the bizarre inconsistency in moderation, where a profane post can remain untouched while a detailed, evidence-based critique is immediately shut down. The problem extends beyond this platform, as I've found evidence of Proton moderators on Reddit issuing outright permanent bans (see here: https://www.reddit.com/r/addy_io/comments/1lhpmck/comment/mz6mlbt/)

    and removing content, directly contradicting public statements that they "don’t remove negative content" (a claim contradicted by this thread: https://www.reddit.com/r/ProtonMail/comments/1lct606/comment/my3dy8e/).

    Because this platform is not a viable channel for the kind of important discussion that needs to happen, this will be my final post here. I will continue my advocacy on platforms where my voice cannot be censored. I invite you to read my full report, with all of the evidence I have collected, and join the conversation there.

    Also, since this is my final post, I am sneaking something in: Can we please get unlimited disposable email aliases?

    Back to it, you might like to read the full report and join the conversation:

    My Full Report: https://drive.proton.me/urls/HN281D2FHC#m63bX7jNq3cO

    Proton Internal UserVoice posts: https://protonmail.uservoice.com/users/65801207-proton?filter=my_open_feedback&page=2

    Thank you to those who have supported this effort. It’s time for change, and that change will happen elsewhere.

    Proton, I will consider coming back if things change. I want to support you, and I don’t want to support Big Tech. Know that before declining this post, I can help you out. Please.

    I hope that if this is declined, it's done with the empathy and care I believe a human-first company should show, not “Thank you, UserVoice is for feature requests”.

    But for now, this is the end of the road for me.

    Goodbye.

    SONG
    One day...
    Someone wearing a purple shirt.
    They don't know.
    What they're about to do.

    They open their P laptop.
    Click the UV icon.
    It jumps slightly.

    A notification.
    "Request for better standards."
    He clicks it.

    The person on the other side of the world is sleeping. His phone buzzes slightly.

    Back in Geneva, he reads. He finds no escape to the arguments.

    So he does the unthinkable.
    Breaks the laws.
    Gives six out of five stars.

    He moves his cursor shakingly to a button.
    And he clicks.

    All of the 2000 people around the world who clicked [Vote] are buzzed, whether in meetings, stay at home mums or schoolchildren.

    [STARTED]

    [STARTED]

    [STARTED]

    A final note on user neglect - Goodbye (also unlimited disposable aliases)
    (and also how to lose privacy conscious customers)

    This is the end of UserVoice for me, and I have no intention to continue posting without change.

    I’m a Visionary who’s used Proton for ages. But I can’t anymore.

    As many of you know, I have been attempting to highlight systemic issues with community engagement and transparency on this platform and others. My recent comprehensive post on "User Neglect" was officially

    DECLINED❌

    with a dismissive statement from a Proton Admin:

    "Uservoice is for raising feature requests; please focus on… more

    2 votes

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    2 comments  ·  Changes to existing features  ·  Delete…  ·  Admin →
    Declined  ·  AdminProton (Admin, Proton) responded

    Uservoice is for raising feature requests; please focus on improvements or new functionality for Proton products.