Skip to content

Ines

My feedback

2 results found

  1. 64 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Ines supported this idea  · 
    An error occurred while saving the comment
    Ines commented  · 

    Yes this makes sense.

    I was a bit dissappointed to see the implmentation was done this way (as for the use of "+" which is too frequently blocked on forms).

    Yahoo is an example implementation of what I think we are after.

  2. 15,587 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Ines commented  · 
    An error occurred while saving the comment
    Ines commented  · 

    Hi,

    As a recent convert to Proton (paid) from Tutanota one of the attractive features of Proton was the ability to create an alias by usage of an additional alias-stub to the underlying base email address.

    However, I am finding websites are not accepting email addresses that use the "+" in the form field.

    Now I understand protonmail may take the stance that this is not their problem. However, I'd conversely argue that as I have now since read in forums elsewhere that this issue has been seen before then I conclude the protonmail design needs to be flexible and change its approach. If you can't have this work everytime then the functionality is somewhat pointless.

    I see via your signup page that you don't permit the usage of the dash "-" character in email addresses. This suggests this character is un-utilised in base addresses; hence, could this character be considered in place of the "+" character for this purpose?

    Personally, I feel the dash "-" is far more desirable as it is less indicatory of the underlying email address from human eyes than with the usage of the plus "+" character.

    Ines supported this idea  · 
    An error occurred while saving the comment
    Ines commented  · 

    Hi,

    As a recent convert to Proton (paid) from Tutanota one of the attractive features of Proton was the ability to create an alias by usage of an additional alias-stub to the underlying base email address.

    However, I am finding websites are not accepting email addresses that use the "+" in the form field.

    Now I understand protonmail may take the stance that this is not their problem. However, I'd conversely argue that as I have now since read in forums elsewhere that this issue has been seen before then I conclude the protonmail design needs to be flexible and change its approach. If you can't have this work everytime then the functionality is somewhat pointless.

    I see via your signup page that you don't permit the usage of the dash "-" character in email addresses. This suggests this character is un-utilised in base addresses; hence, could this character be considered in place of the "+" character for this purpose?

    Personally, I feel the dash "-" is far more desirable as it is less indicatory of the underlying email address from human eyes than with the usage of the plus "+" character.

    An error occurred while saving the comment
    Ines commented  · 

    Hi,

    As a recent convert to Proton (paid) from Tutanota one of the attractive features of Proton was the ability to have use an alias by usage of an additional alias-stub to the email address.

    However, I am finding websites are not accepting email addresses that use the "+" in the form field.

    Now I understand protonmail may take the stance that this is not their problem. However, I'd conversely argue that as I have now since read in forums elsewhere that this issue has been seen before then I conclude the protonmail design needs to be flexible and change its approach. If you can't have this work everytime then the functionality is somewhat pointless.

    I see via your signup page that you don't permit the usage of the dash "-" character in email addresses. This suggests this character is un-utilised in base addresses; hence, could this character be considered in place of the "+" character for this purpose?

    Personally, I feel the dash "-" is far more desirable as it is less indicatory of the underlying email address from human eyes than with the usage of the plus "+" character.

    Lastly, I realise the following isn't a bug, but it is still on-topic. With such a design as the alias-stub, would it be possible to have the sender continue to be the same sender email address with the alias stub? Current functionality in proton sees this removed. An example implementation that comes to mind is how Yahoo achieve this.

Feedback and Knowledge Base