Edward ← The Voice of the Proton Community My feedback 1 result found Reply with address that received message by default 113 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close 1 vote 2 votes 3 votes Remove votes You have left! (?) (thinking…) 18 comments · Proton Mail » New feature · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Edward commented · Aug 1, 2017 · Edit… · Delete… I came across this issue with a support ticket system: I sent a support ticket using blahblah+complanyName@protonmail.com I get a response sent to blahblah+complanyName@protonmail.com When I try to reply to that response, I can only do so using blahblah@protonmail.com and because the e-mail addresses don't match, the support ticket system rejects my reply. Protonmail can either a) change the FROM field automatically to include the + address when replying to an e-mail, or b) just let us edit our from address! Save Submitting... Edward supported this idea · Aug 1, 2017
Edward
I came across this issue with a support ticket system:
I sent a support ticket using blahblah+complanyName@protonmail.com
I get a response sent to blahblah+complanyName@protonmail.com
When I try to reply to that response, I can only do so using blahblah@protonmail.com and because the e-mail addresses don't match, the support ticket system rejects my reply.
Protonmail can either a) change the FROM field automatically to include the + address when replying to an e-mail, or b) just let us edit our from address!