Skip to content

Some_User46

← The Voice of the Proton Community

My feedback

1 result found

  1. Expert mode for security/recovery

    37 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  Accounts & payments » Accounts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Some_User46 commented  · 

    I just chatted with proton support and they told me the following: "You will need your recovery phrase if you forget your password or in an scenario where your account is locked due to suspicious activity." So you can't really use proton without a recovery method, because you might get locked out even if you don't forget the password. It is very concerning that this is the case and that they are not clearly communicating it.

    Some_User46 supported this idea  · 

Feedback and Knowledge Base

(thinking…)